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Hello, the videos I upload are rejected for illegal content. However, I've checked the guidelines (https://www.amazon.com/b?node=88213481011) and can not see any violation.

• Sexually explicit or nudity*

• Hate speech*

• Graphic violence

• Gross images

• Spite

• Threats

• Self-harm threats

• Inciting illegal behavior

• Bad language*

• Phone number, addresses

• Promotional material

• Vote solicitation

I've tried to contact the support, but they can not tell me the exact problem in the video.

What can I do?

CaseID: 17518981031

I've waited for 2 months and still not getting any help.

My Premium A+ is not unlocking even though I have fulfilled all the criteria mentioned here: https://sellercentral.amazon.com/help/hub/reference/G202102930#wjz_cjc_jcb__section_i34_gm5_k5b

• I have more than 5 ASINs
• I have more than 5 approved project submissions of A+ Content that have been approved and published within the past 12 months.
• All my ASINs have brand story

Please assist me here and unlock the premium A+ for my account.

I asked for Amazon's help the first time.

Amazon told me to change the product title. I can't. Amazon won't let me do that. Then they say something about Brands. These are generic products. Most of them hijacked by "Ever Pest" brand hijacker. Amazon told me that they help. They won't. They telling me to change the title that I can't because Amazon itself won't let me. I told them to change it. They won't.

If "Don't Tread On Me" is trademarked, then why not changing the trademark? Or why not letting me to change it?

I have a dozen more of the products with that title. Amazon doesn't let me change them, they don't change the title, but they hit my metrics for using that title. I don't want to use that. I want Amazon to change it. Or let me change it. But they don't allow me to do it and they don't do it.

B00GV9Z98C, B00W5XYFRE, B00J476OH8, B00GVA0RVA, B00GVA06XE, B00GV9Z98C, B00GV9WOC6, B00GV9V9EA, B00GV63QU8, B00GJYR4NW, B00FRKT0MC, B00FH75NP8

All title should be changed to "Do Not Tread on me" instead of "Don't Tread on Me". Also, all false brands should be "Generic". But I can't change my own listings. I'm just getting punished for not changing them. I can't!

Just what should I do? This is literally mental abuse.

I had the same issue months ago. I told them if they don't help, they are setting me up for trouble.

@Seller_zukQNO61PzGck

"and you need assistance to ensure they are compliant with Amazon policies" - What do they mean by this? It's a generic product. These are following Amazon's policies. They have nothing to do with Nike or whatever, these are literally "Don't Tread on Me" historical patches. But I would change them, but Amazon won't let me and Amazon won't help either.

"or the ownership of a Brand" - But what brand? Also, why letting hijackers taking over all my listings? Why Amazon is helping hijackers? Why I have to defend my own listings and why hijackers don't have to prove that the listing/product is theirs?

"and instead I recommend you connect with your own legal expert. Thank you for your understanding." - No, I don't understand this. I sell generic products. I have nothing to do with Nike's trademark or the brand hijacker's brands. Amazon told me to change the title I can't. Amazon itself blocking me to do that. It's Amazon's fault, not mine. I'm getting mentally abused here.

I'm charged for $480 a year and I can't even get the most basic help, and instead of that I get mentally abused and Amazon is working against me. Why?

Hello everyone, my sales are down drastically, anyone else like this?

Went from 14 units a day to 1 or two over the weekend.

Hi,

We're looking for some insight from any Seller who has dealt with this.

There have been two charges on our account labelled as "Other", one for about 5k and another for 50k, totaling $55,682.63.

We sell only via Amazon FBA, and reading the forums on what can be classified as 'other', none of it fits - especially not for that massive lump sum of money.

I've contacted Amazon seller support, but it's been 2 weeks, and I haven't heard back from them since they "escalated it." I've followed up every few days to get an update, and there have been 0 updates. I've attached a screenshot of our support messages, all they've said it "We're escalating this and it's being reviewed".

It'd be greatly appreciated if anyone has any tips on what to do, or if the moderators can step in here.

@Seller_l7Jtck9jxnEA0@Seller_8hQgfj6OVZYse@Seller_zukQNO61PzGck@Seller_GEZPMc4CeQfh6 @Seller_RsATYbG9XP0HP

My shipment THEFT levels at Amazon have reached new heights.

FBA18TYKV7BX is my 20th shipment to have suffered losses in 36 months, totaling at least 1059 units LOST/STOLEN, of which 10 shipments and over 700 units were stolen in the last 10 months alone.

It also takes 8-10 weeks to just receive product, this before I can address the theft and that is a 2-4 week process in of itself. So, I am looking at 2 1/2 to 3 months to get my product into inventory. That which doesn't get stolen, that is. This is just simply unbelievable.

Its getting worse as time progresses. What product eventually gets through is used for back orders, my PDP bounces back-n-forth on a daily basis from shipments taking up to 3 weeks, "1 or 5 left in stock" before quickly becoming "Currently Unavailable", or Unsearchable altogether. This has now become the cycle I am tied into and it is literally killing my business.

Of my last 2 shipments of 150 units each, 152 are missing/lost/stolen, its mind-boggling! As a result, I have ZERO inventory. I have 2 shipment totaling 500 unit en route as I write, but based on current experience, it will take 8-10 weeks before they are received and there is no guarantee that the quanity that makes it through will keep my PDP up for more than a week... and then the cycle starts again

There is an obvious pattern here. I continually reach out to support and get none. My tickets are either ignored entirely, responded with script generated responses that have absolutely nothing with my issue and concern. If I ever get the option to phone someone, I am either hung up on, transferred into oblivion, or told any number of stories about someone calling me back - who never, ever does.

The simple fact of the matter is it's self-evident that what is happening is bordering on criminal activity. This activity is apparently going on unchecked at Amazon facilities and transcends any internal policies by breaking the law

I AM DESPERATE - I NEED TO SPEAK TO SOMEONE IN AUTHORITY.

2022

01. 03/15/22 - FBA16MGPZ5N5 - 201 units of 300 stolen/lost

2023

02. 03/30/23 - FBA176QZN2ZF - 116 units of 150 stolen/lost

03. 04/20/22 - FBA172MNLNX6 - Unknown units stolen/lost

04. 07/03/23 - FBA178MQRWF1 - 8 units of 150 stolen/lost

05. 08/01/23 - FBA17B0QWTBM - 1 units of 150 stolen/lost

06. 08/23/23 - FBA17C0Y2ZKS - 13 units of 150 stolen/lost

07. 09/18/23 - FBA17D9YL9M7 - 40 units of 150 stolen/lost

08. 10/10/23 - FBA17FTYRX3D - 39 units of 150 stolen/lost

2024

09. 06/11/23 - FBA17HW137NB - 5 units of 150 stolen/lost

10. 03/04/24 - FBA17S6TWT9W - 2 units of 150 stolen/lost

11. 04/02/24 - FBA17WGT1LPK - 119 units of 150 stolen/lost

12. 04/24/24 - FBA17YSWDQDK - 25 units of 150 stolen/lost

13. 06/24/24 - FBA184PT7F93 - 103 units of 150 stolen/lost

14. 08/19/24 - FBA18BCWB1XH - 120 units of 150 stolen/lost

15. 09/12/24 - FBA18DSTW3YD - 8 units of 150 stolen/lost

16. 10/09/24 - FBA18HBF8PCS - 23 units of 150 stolen/lost

17. 11/04/24 - FBA18KPXZ5W4 - 92 units of 150 stolen/lost

18. 12/05/24 - FBA18N0MK59Q - 78 units of 150 stolen/lost

2025

19. 01/22/25 - FBA18T5BX149 - 2 units of 70 stolen/lost

20. 02/10/25 - FBA18TYKV7BX - 56 units of 150 stolen/lost

21. 02/12/25 - FBA18V2FSMNX - 96 units of 150 stolen/lost

Dear Amazon Representatives,

I am seeking assistance regarding my Amazon UK seller account deactivation appeal, which has been pending for over a week without any response.

Case Details:

My account was deactivated under Section 3 of the Amazon Services Europe Business Solutions Agreementbecause I did not update my account information on time, making it invalid for payment processing verification.

However, my Amazon UK account has been inactive for years, as I have never used it or conducted any business in the UK or EU marketplaces.

My Amazon UK account was automatically created when I opened my Amazon US account, and I have never conducted business in the UK or EU markets. As a result, my Amazon US account was also affected and deactivated, despite it being the only marketplace where I conduct business.

I submitted my appeal on March 24, providing all the required documents to confirm my actual business location and country.At the time of submission, I was informed that the review process would take 1–2 days, but I have yet to receive any updates.

Could an Amazon representative please check the status of my appeal and confirm whether any additional information is required?

I would greatly appreciate any guidance on how to proceed, as the lack of response is delaying my ability to resolve this issue.Thank you for your time and support. I look forward to your assistance.

I'm trying to return to Amazon seller central after more than a decade. My dashboard has no warnings or issues associated. Account health shows green (200) and when I try to reactivate it takes me to the dashboard again. When I go to the help link, it gives me two options:

Submit an appeal or additional information to reactivate my account (loops to dashboard)

Get help with my appeal from Account Health Support (lets me send a message but instantly auto-replied to that's its not the proper channel for my request.

HOW THE HELL DO I REACTIVATE MY ACCOUNT?!?!

Hi

Case ID: 17441326611

ASIN: B0F1WWDNCM

I have contacted Amazon time and time again. My product Is a natural dog shampoo, I have been told I need Approval to sell my product however my product does not fit the criteria any of the reasons for needing approval. I have gone around in circles and yes I am still setting with an inactive product. I am happy to request approval if that is what I need to do but I am unable to get to that page that lists the documentation that is required. I have also been instructed to contact Brand Remedy which I have done and waiting for a response. Any advice would be much appreciated.