Seller support does not understand what qualifies as an EPA regulated pesticide, so I am posting this mostly for their information to train their departments better, but also for sellers to be armed with facts when dealing with the misidentification of pesticides when it comes to cleaning products.

Per the EPA:

Examples of Claims That the Agency Considers to be Pesticidal

Cleaning products with claims such as those described below are considered by the Agency to be intended for a pesticidal purpose because the claims imply or express that the product mitigates a pest, directly or indirectly, either by itself or by removing the pest’s food, food source or its habitat. These examples represent claims or types of claims for a cleaning product that would trigger a requirement to register the product under FIFRA.

• Cleans away, washes away or removes any pest covered by 40 CFR §152.5.
• Cleans away, washes away or removes biofilm or scum (unqualified).
• Cleans away, washes away or removes allergens (unqualified).
• Cleans away or removes allergens associated with a pest (e.g., dust mite allergens, cockroach allergens).
• Removes pests by suffocating or drowning.
• Cleans or removes pest habitats or breeding sites.
• Cleans, precipitates or removes contaminants, nutrients or matter that provide food or habitat for pests.
• Cleans, reduces or removes scum or sludge where pests breed, feed or live.
• Out-competes or displaces a pest for nutrition or habitat.
• Cleans or removes the habitat where biofilm, germs, allergens or microorganisms can hide, thrive or grow.
• Prevents, blocks, removes, neutralizes or controls bacteria or other pests that cause odors.
• Sanitizes, disinfects or sterilizes.
• Images of pests or pest habitats (e.g., nest, hive or web) that imply cleaning or removal of pest habitats, or of nutrition or sources of nutrition for pests.
• A banner, logo, design, header or any claim on a label or labeling, or through other means such as web sites, advertising, etc. that specifically links the cleaning product to pest control, Integrated Pest Management (IPM), pests or a specific kind of pest.

Examples of Claims That the Agency Considers are NOT Pesticidal

Cleaning products with claims such as those described below are generally considered by the Agency to not be intended for a pesticidal purpose. These cleaning products claim to remove dirt or other debris without any linkage to mitigating a pest, its food, food source, or its habitat. Many of these examples are similar to the examples in the previous section with the explicit linkage to a pest removed.

When not used in connection with other pesticidal claims or in a context where they imply pesticidal purposes, these examples represent claims, or types of claims, for a cleaning product that would not trigger a requirement to register the product under FIFRA.

• Cleans or removes stains.
• Cleans or removes stains from algae, mold, mildew or other non-public health organisms.
• Cleans or removes dirt, soil, dust, debris, inanimate scum, inanimate nutrients, inanimate organic particulates, or inanimate contaminants.
• Cleans a site (e.g., ponds, aquariums, etc.).
• Prevents, blocks, neutralizes, reduces, eliminates, encapsulates or removes odors; deodorizes.
• Cleans, reduces or removes sludge.
• Cleans or removes inanimate scum such as “soap scum.”
• Cleans, washes or prepares the surface for application of a registered disinfectant intended to kill biofilm.
• Combines suspended inanimate particulates for easy removal by a filtration system.
• Cleans away or removes inanimate dust-mite matter, non-living matter, or allergens from non-living sources (e.g., pet dander allergens, cockroach matter allergens, dust mite matter allergens) [These examples differ from the examples in the section on claims we consider to be pesticidal in that these indicate that the allergens come from non-living matter such as “pet dander,” “cockroach matter” and “dust mite matter.”]

SOURCE: (I unfortunately cannot link to the EPA site per forum limitations), however to see the source you would add "/pesticide-registration/determining-if-cleaning-product-pesticide-under-fifra" without quotes after the EPA's url.

I started selling at the end of October, and by early December, my account was suspended. I submitted the W-8BEN form, and my tax verification was completed. Initially, all my documents were verified. However, I was then asked to complete the INFORM Consumers Act Questionnaire. I explained that I am an individual seller, not a business entity, and that I am non-U.S. based. The W-8BEN form clearly states that it is for individuals who are non-U.S. residents and not eligible for U.S. taxes.

I don't understand why I am being asked to complete the INFORM Consumers Act Questionnaire since I do not have a tax identification number (TIN). The country I reside in allows individuals to sell in the U.S. market without requiring a U.S. LLC, Also the country I reside in issues TIN only if you are running a local business, which I am not, as I am selling as an individual selling in the U.S. market not in the country I reside in.

I have asked for guidance and clarification on the matter, but I have not received clear instructions. I submitted an appeal with a full explanation of my situation and attached all the required documents, along with the policies and guidelines from my country. Despite this, I was surprised to receive another notification regarding a policy violation, but it does not specify what the exact violation is.

I have submitted all documents needed, ID, passport, bank statement , the address verified by the government, W-8BEN form,.

I checked my dashboard, and it shows zero product violations. I have requested clarification on the specific violation and further guidance, but I have yet to receive a clear response.

There is no phone number to call for direct support, and I have not received any detailed explanation or guidance to help me resolve the issue. I am feeling stuck and frustrated, as I am trying to solve a problem that has not been adequately explained to me, and it feels like I am going in circles with no clear direction.

@Seller_nS0jcFQNDLG3e @Seller_1KYLYkgAlu4xX @Seller_CnfW62x6yxvJw

@Seller_LyYw7fQRKc5G7 @Seller_OvL8C4BJWiuS9

I'm facing a rather frustrating situation with my new product listing on Amazon. The newly uploaded listing is currently in an Inactive state. When I tried to fix the listing issue, I received the following message:

Selling Application

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)

The problem is, I can't find an application entry for product approval. I contacted Seller Support, but the case reply said, "Your listing is classified as Other Human Ingestible Products, we're not accepting applications for these items." I'm at a loss and don't know what to do next.

Hi @Seller_8hQgfj6OVZYseI noticed you helped other sellers with similar issues. Could you please offer me some guidance? I'm really stuck.

ASIN is B0DXYRKYJD and case ID is 17257899401.

Any advice or insights from the community would also be highly appreciated.

Thank you in advance!

Hello Sellers & Amazon Support,

We are the brand owner of CloudSeller and are fully approved under Amazon Brand Registry. We purchased two GS1 UPCs directly from GS1 US, and both are correctly registered under CloudSeller LLC (which matches our brand name, business name, and registered address).

Yet, when trying to create a new ASIN, we receive the following error:

📌 "The SKU does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN."

What We Have Done So Far:

✅ Case ID: 17187111981 opened with Amazon Support.

✅ Provided GS1 registration proof showing we own the UPC.

✅ Submitted Amazon Brand Registry approval documents confirming CloudSeller is an approved brand.

✅ Shared IRS business registration proving we own CloudSeller LLC.

✅ Attached trademark registration for CloudSeller brand.

✅ Opened multiple cases with Amazon Support, but keep receiving generic responses that do not resolve the issue.

What Needs to Happen:

🚨 Amazon needs to manually verify GS1 UPC ownership and clear backend conflicts preventing listings.

🚨 Sellers who are brand-registered and using GS1 UPCs should NOT face these issues.

🚨 This appears to be an ongoing issue affecting multiple sellers—has anyone else experienced this?

If anyone has successfully resolved this issue, please share your experience. Amazon Support, please escalate this matter to the Catalog and Compliance Team for proper review.

Best,

CloudSeller LLC

is getting approved for grocery and gourmet sub category considered approved for grocery