Hello,

To improve the accuracy of weight and dimension inputs for domestic US Amazon Partnered Carrier shipments, notifications in Seller Central inform you when carriers find differences between the measurements that you enter and your shipment's actual measurements.

If the measured weight, dimensions, or freight class (when applicable) of your small parcel or less-than-truckload shipment differs from what you provided at shipment creation, you see a notification in the Inbound Performance dashboard.

Starting on June 12, 2025, these measurement differences will result in a fee adjustment including a credit to your account if your provided measurements were too high or a charge if they were too low.

You can view your measurement differences by following these steps:

Go to the Inbound Performance dashboard.

Select Inaccurate transportation weight/dims under Defect group.

Click View details to see the specific measurement difference.

For more information, go to Amazon Partnered Carrier program FAQ.

The Amazon Services team

The fraudulent buyer placed FBA orders through our store and then returned the wrong items. We do not want to sell our stuff to this dishonest buyer. We lost money with this scammer. You can see 6 orders. For reference you can use the order ID 112-0166114-6933044. First 3 orders were placed 8-10 months ago and the other 3 just now. We already reported through https://sellercentral.amazon.com/abuse-submission/form/other but unsuccessful.

I learned from the Seller University that if an order remains unpaid for more than 21 days, it will be automatically cancelled.

I sought help through the case.I understood their meaning, but when I first contacted their colleagues, I was told to wait for 24 hours. I waited, but the problem still wasn't solved. The second time I contacted them, I was informed that I needed to wait for 24 to 48 hours. I followed their instructions. The third time, they told me to wait until May 12th. I still followed their instructions. Now, they are asking me to wait for another 24 hours. In my opinion, this seems rather unfair.

I send my inventory to FBA warehouse and they arrived on the 19th of March. Some how one of my ASIN are marked as defective upon arrived.

I understand that there would be damage during delivery to the FBA warehouse but ENTIRE ASIN unit are marked as defective???

This got to be some mistake. I try seller support and there nothing that they could do. Does anyone have any method of solving this?

Would appreciate if y'all could provide information on this

@Seller_l3eCP9f1PtJXC@Seller_hme3Wbydd1ihr@Seller_zukQNO61PzGck@Seller_t9kvdr2yixQej@Seller_7e4TizkSOVtBf@Seller_PIHyltK09pbl3@Seller_l7Jtck9jxnEA0@Seller_ovM5p622oIbGp@Seller_aEROSwwdnzGiU@Seller_SBIjJooGeXSQ6@Seller_4GjtS9k0cnHHv

One of my ASIN has been delivered to the FBA warehouse but are marked defective upon receiving.

We understand that there might be defective during delivery but if you send in 1000 unit and out of the 1000 unit a single ASIN with 100 unit are classified as defective. This is unbelievable and does not make sense at all. The worst they would not hesitate to investigate them.

Is there any moderator would look into this? Please help

Case ID:17734711391

@Seller_l3eCP9f1PtJXC@Seller_hme3Wbydd1ihr@Seller_zukQNO61PzGck@Seller_t9kvdr2yixQej@Seller_7e4TizkSOVtBf@Seller_PIHyltK09pbl3@Seller_l7Jtck9jxnEA0@Seller_ovM5p622oIbGp@Seller_8hQgfj6OVZYse@Seller_khUF6HPR2AHxu@Seller_YeWcEeTwlVO93@Seller_aEROSwwdnzGiU@Seller_SBIjJooGeXSQ6@Seller_4GjtS9k0cnHHv