Get over $50K in potential incentives when you start selling with Amazon. Learn how
Get over $50K in potential incentives when you start selling with Amazon. Learn how
    Seller Forums
    ForumsHomeDiscussionsGroups
    ForumsHomeDiscussionsGroups

    Browse discussions

    Update your preferences for improved recommendations
    pinPinned by community manager
    user profile
    Seller_hme3Wbydd1ihr
    ∙
    user profile
    Seller_hme3Wbydd1ihr
    ∙
    user profile
    Seller_Iu8BVLyAKIKYq
    ∙
    user profile
    Seller_PIHyltK09pbl3
    ∙
    user profile
    Seller_q5gRsoKHLcZke
    ∙
    user profile
    Seller_K6HChGIIwHGrb
    ∙
    user profile
    Seller_LAhuiXJ4eMubd
    ∙
    user profile
    Seller_PevvsijelvtBo
    ∙
    Sort by
    RecommendedLatest activityRecently createdMost viewedMost voted
    Filters
    Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate Range
    Quick filters
    Discussions
    Categories
    Tags

    Browse discussions

    Update your preferences for improved recommendations
    pinPinned by community manager
    user profile
    Seller_hme3Wbydd1ihr
    ∙
    user profile
    [Now Closed] GET ANSWERS from the Brand Registry team and provide feedback on December 10
    by Seller_hme3Wbydd1ihr
    Amazon replied

    🗓️ MARK YOUR CALENDARS: Join us on Wednesday December 10, from 8am - 5pm PST, for a live Q&A session with members of the Brand Registry team where we’ll recap developments from the past year and look ahead to 2026 with this opportunity to ask questions and provide feedback directly to the team.

    _____________________________________________________

    📚 2025 Highlights: In case you missed it, we’ve partnered with the Brand Registry team to host many Ask Amazon events this year, including:

    New Product Image Requirements

    Enrollment Improvements and the Brand Registry Application Guide

    Reporting IP infringement via the Report a Violation tool

    _____________________________________________________

    💡 Submit questions below!

    Post all your questions and feedback for the Brand Registry team below! Our partners will be reviewing the questions and comments that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.

    In the meantime, let's keep the conversation going! Share your top tips for new sellers enrolling in Brand Registry, and let's build momentum heading into the December 10th Q&A session!

    _____________________________________________________

    Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

    3 votes
    2 votes
    490 views
    46 replies
    Latest activity
    user profile
    Seller_hme3Wbydd1ihr
    ∙
    user profile
    [Now Closed] GET ANSWERS from the Brand Registry team and provide feedback on December 10
    by Seller_hme3Wbydd1ihr
    Amazon replied

    🗓️ MARK YOUR CALENDARS: Join us on Wednesday December 10, from 8am - 5pm PST, for a live Q&A session with members of the Brand Registry team where we’ll recap developments from the past year and look ahead to 2026 with this opportunity to ask questions and provide feedback directly to the team.

    _____________________________________________________

    📚 2025 Highlights: In case you missed it, we’ve partnered with the Brand Registry team to host many Ask Amazon events this year, including:

    New Product Image Requirements

    Enrollment Improvements and the Brand Registry Application Guide

    Reporting IP infringement via the Report a Violation tool

    _____________________________________________________

    💡 Submit questions below!

    Post all your questions and feedback for the Brand Registry team below! Our partners will be reviewing the questions and comments that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.

    In the meantime, let's keep the conversation going! Share your top tips for new sellers enrolling in Brand Registry, and let's build momentum heading into the December 10th Q&A session!

    _____________________________________________________

    Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

    3 votes
    2 votes
    490 views
    46 replies
    Latest activity
    user profile
    Seller_Iu8BVLyAKIKYq
    ∙
    user profile
    Was the design patent infringement judged incorrectly? Is the review team really this unprofessional?
    by Seller_Iu8BVLyAKIKYq

    We are a small seller. We spent €500 to register a European design patent, and our product has clear and obvious differences from the complainant’s design. However, Amazon’s review team only seems to recognize the complainant’s patent, while the European patent we invested significant money and effort in has been treated as if it were worthless. Is Amazon really going to disregard the effort and cost we put into compliance like this? Are patents truly so meaningless in Amazon’s eyes?

    We followed Amazon’s rules and compliance requirements in full. We submitted appeal letters and official patent certificates, yet none of them were accepted. We are aware that the case is being handled by a China-based review team. Does the China review team not understand English? Or are they simply handling cases in a perfunctory and careless manner?

    As small sellers, being judged by such subjective and non-objective decisions from a China-based review team—without proper professional assessment—is this not seriously damaging to Amazon’s credibility? Are the €500 we paid for a European patent really worth nothing? Are sellers who strictly follow the rules supposed to be treated like this by an unprofessional review process?

    We complied with the rules, yet our legitimate rights have been disregarded. This is deeply disappointing and unacceptable.

    1 vote
    0 votes
    77 views
    8 replies
    Latest activity
    user profile
    Seller_PIHyltK09pbl3
    ∙
    user profile
    [Now Closed] GET ANSWERS on Brand Registry Report a Violation
    by Seller_PIHyltK09pbl3
    Amazon replied

    LIVE NOW : Join us on November 20th, from 8am - 5pm PDT for a live Ask Amazon Q&A session with members of the Brand Registry Report a Violation team where we'll answer your questions about about reporting intellectual property (IP) infringement through Brand Registry's Report a Violation tool.

    ____________________________________________________

    📚 Key Resources: The Report a Violation tool is designed specifically for managing IP issues. We've recently launched the Report a Violation step by step guide. 

    The Brand Registry Report a Violation Overview offers a comprehensive resource for:


    • Protecting your copyrights, patents, and trademarks
    • Identifying potential IP infringements
    • Understanding different IP violation types
    • Reporting IP violations effectively through our tool


    *Note: For issues related to store policy violation, customer reviews, and other types of abuse, they cannot be submitted via the Report a Violation tool. You are welcome to report them via here or follow up with us by creating your own discussion post in the Manage Your Brand category.

    ____________________________________________________

    💡 Submit questions below!


    Report a Violation (RaV) is a self-service tool to search the Amazon catalog for potential violations of your active trademarks, copyrights, and patents. Should you find a suspected infringement, you can submit a report. Each report strengthens our machine learning and automated protections. Accurate use of Report a Violation also helps you become eligible for Project Zero. For more information, please check out the program page.

    ____________________________________________________

    Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

    5 votes
    1 vote
    1.1K views
    62 replies
    Latest activity
    user profile
    Seller_q5gRsoKHLcZke
    ∙
    user profile
    SALES DROP DRASTICALLY
    by Seller_q5gRsoKHLcZke
    Amazon replied

    SALES DROP DRASTICALLY

    25 votes
    3 votes
    3.2K views
    28 replies
    Latest activity
    user profile
    Seller_K6HChGIIwHGrb
    ∙
    user profile
    Why approved for the wrong brand name. and how to resolve
    by Seller_K6HChGIIwHGrb

    My official and approved brand name is PICKGLOW. However, in the beginning I mistakenly entered the brand name as PICK GLOW (with a space). Later, I corrected the mistake and updated all the required documents under the correct brand name PICKGLOW, and my brand was approved accordingly.

    Recently, Amazon changed the brand name back to the incorrect version PICK GLOW, and as a result all these listings were set to inactive. And my listings have been deactivated

    i dont know to to resolve this issue . any one help me for kind information

    1 vote
    0 votes
    41 views
    5 replies
    Latest activity
    user profile
    Seller_LAhuiXJ4eMubd
    ∙
    user profile
    Competing with unscrupulous sellers
    by Seller_LAhuiXJ4eMubd
    Amazon replied

    Hi Guys,

    I'm at a point where I'm ready to throw in the towel. I have been selling on Amazon for over ten years now, hundreds of different products, tens of thousands of units sold - and you know how many reviews my products have received in that time? Maybe two dozen. People, in general, just don't feel compelled to leave reviews unless they're angry about something.

    In the meantime, my competitors have thousands of reviews, and I know they're cheating. How do they do it? There are two general groups who use their own techniques:

    First group, the Asians - these guys are somehow finding old, dead ASINs with reviews, they revive and take over the ASIN, change the brand and product title to match their product, then merge the products - voila, all the unrelated reviews from the dead ASIN are now associated with their new ASIN.

    Second group, the Americans - these guys have one or two ASINs that have been around for a decade or longer, so every time they add a new product to the Amazon catalog, they just call it a 'variant' of one of these old ASINs and poof - what do you know, a brand new ASIN with zero sales that has over 3,000 reviews.

    Buyers don't know what these people are doing, they just look at my competitor's product with thousands of fake reviews next to my product with five real reviews, and they go for the one with the fake reviews.

    I have reported these sellers to Amazon dozens of times, with clear evidence - they just don't care.

    How does an honest seller survive in this hive of villainy called Amazon?

    14 votes
    0 votes
    628 views
    7 replies
    Latest activity
    user profile
    Seller_PevvsijelvtBo
    ∙
    user profile
    How do you handle photo copyright infringements?
    by Seller_PevvsijelvtBo
    Amazon replied

    I know many don't really care about the copyright of their photos but our background is product photography with 35 years experience and besides other websites and print we also took about 50,000 photos for multiple clients for their Amazon listings.

    We started a while ago our own store where of course we take our own photos and videos for our own products under our registered brand name.

    Amazon started about two months ago to remove items from our FBA inventory and is selling them on their own. The listed seller is "Woot"

    They are using our photos and videos to sell our products without reimbursing us for the inventory.

    We have filed many copyright infringements over the years when our photos have been used on websites or print (and won all of them) but does anyone have experience with this situation? I guess they can use the photos and videos when someone else is selling the same ASIN with permission without asking to use the photos but this is not the case here. We never gave Woot or anyone else the permission to sell our products . Our copyright attorney is saying that with Amazon it is more complicated so maybe someone have real life experience.

    4 votes
    0 votes
    337 views
    15 replies
    Latest activity