Get over $50K in potential incentives when you start selling with Amazon. Learn how
Get over $50K in potential incentives when you start selling with Amazon. Learn how
    Seller Forums
    ForumsHomeDiscussionsGroups
    ForumsHomeDiscussionsGroups

    Browse discussions

    Update your preferences for improved recommendations
    user profile
    Seller_DuBLeSDCqgl8y
    ∙
    user profile
    Seller_A7Fg77vE1uugg
    ∙
    user profile
    Seller_I1nrzWAOR1S2u
    ∙
    user profile
    Seller_l7Jtck9jxnEA0
    ∙
    user profile
    Seller_dueGj3xWhNeYr
    ∙
    user profile
    Seller_RQeJf89nRduHw
    ∙
    user profile
    Seller_RQeJf89nRduHw
    ∙
    Sort by
    RecommendedLatest activityRecently createdMost viewedMost voted
    Filters
    Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate Range
    Quick filters
    Discussions
    Categories
    Tags

    Browse discussions

    Update your preferences for improved recommendations
    user profile
    Seller_DuBLeSDCqgl8y
    ∙
    user profile
    ⚠️ URGENT: Incorrect Product Compliance – This Case Needs Urgent Escalation. PSS Case ID: 20434797151
    by Seller_DuBLeSDCqgl8y
    Amazon replied

    I am facing an extremely urgent compliance issue and need immediate assistance.

    This case needs urgent escalation. PSS Case ID: 20434797151

    Our product is a Baby Bathtub. However, Amazon is incorrectly requiring us to submit certificates for "Infant Bath Seat" – which is a completely different product category. This is a clear misclassification.

    We respectfully ask an Amazon moderator or the PSS team to escalate this case for immediate review.

    Thank you for your urgent attention.

    17 votes
    3 votes
    12K views
    43 replies
    Latest activity
    user profile
    Seller_A7Fg77vE1uugg
    ∙
    user profile
    紧急：合规性审核申诉已过, asin一直没恢复, 即将下架并错过销售高峰期！
    by Seller_A7Fg77vE1uugg

    您好，我们的产品于7月18日被误判下架，7月19日审核团队通过申诉, 并告知1个工作日内恢复销售权限。直到现在8月14日，asin仍未恢复。我们联系了卖家支持与安全审核团队，并未收到任何有效的回复。 目前产品的库存即将被移除, 也完美错开了销售高峰, 严重影响了我们店铺的正常运转。请协助我们尽快敦促审核团队完成产品审核并恢复产品的可售状态！！Case ID: 21235733981

    3 votes
    0 votes
    31 views
    2 replies
    Latest activity
    user profile
    Seller_I1nrzWAOR1S2u
    ∙
    user profile
    AMAZON HAS DESTROYED MY BUSINESS!!!
    by Seller_I1nrzWAOR1S2u

    In the past couple years due to this [Moderator Edit: removed inappropriate commentary] REESES LAW thousands of sellers like myself have been absolutely destroyed with non sense complaince and testing because some baby died from a battery. We used to thrive with a 100 orders a day selling watches and now maybe 1-2 sales a day until they take down the remaining listings for what we have. Then we try to pivot and sell over merchandise everything is gated with a lot of brands we used to sell. We as sellers made AMAZON what it is and now they are chewing all of us up and spitting us out. They are going direct with thousands of brands and slowly but surely will get rid of all 3rd party sellers for good. They care about the bottom and not small businesses what so ever!

    37 votes
    23 votes
    4.3K views
    39 replies
    Latest activity
    user profile
    Seller_l7Jtck9jxnEA0
    ∙
    user profile
    🚨 Toy Sellers Alert: New Safety Compliance Process Coming This Fall 🧸
    by Seller_l7Jtck9jxnEA0
    Amazon replied

    Hello Sellers!

    We're reaching out regarding an important update to our compliance process for children's toys sold in Amazon's US and Canada stores.

    📢 What's Changing? Starting September 3, 2025, all children's toys will require annual testing or document verification from an approved Testing, Inspection, and Certification (TIC) organization.

    ⭐ Why This Matters: This enhancement helps ensure all children's toys meet applicable safety standards, regulations, and Amazon's policies, maintaining trust with our customers.

    📋 What This Means for Toy Sellers:

    * Within the next 30 days, you'll receive a notification identifying your affected ASINs, along with a date that you will have to provide the documents

    * Your Account Health dashboard will display impacted listings, compliance deadlines, and requirements

    ✅ Required Actions:

    1. Once notified, check your Account Health dashboard for affected ASINs

    2. Select an approved TIC provider through your dashboard

    3. Receive and accept testing/verification quote

    4. Submit product samples or existing documentation to TICs

    5. Await completion of verification from TICs

    🔎 Support Resources:

    * Join our informational webinar on September 10 -

    📢 Register here: Listing children's toys products in Amazon US and Canada stores - Registration closed and video no longer active

    * Visit our help page for verification process and list of TIC partners: Third-party testing, inspection, and certification services

    * Monitor your Account Health dashboard for updates

    * Review the Children’s Toy’s policy page

    🎯 Next Steps:

    * No immediate action is required until you receive your ASIN-specific notification

    * Begin reviewing your inventory to identify potentially affected products

    * Consider attending the upcoming webinar for detailed guidance

    We're here to support you through this transition. If you have any questions, please drop them below 👇 and we will work with the Toy Compliance team to get answers for you.

    We are looking forward to hearing from you to make this process as easy as possible.

    Michelle

    13 votes
    136 votes
    12K views
    429 replies
    Latest activity
    user profile
    Seller_dueGj3xWhNeYr
    ∙
    user profile
    Amazon "Compliance" Violation Harassment
    by Seller_dueGj3xWhNeYr
    Amazon replied

    Got a notice yesterday out of the blue that my account is in danger of being terminated. Reason? I have an item that is not "compliant."

    The item is a dog toy, some kind of goat made of rope or something. Here's the thing. It's not in my inventory. I don't sell anything like it. I don't have it. I am a bookseller.

    I tried to explain in my "appeal" that i've been selling on Amazon for 20 years, and I sell books, and this is not in my inventory and I don't want it and I don't have it and I'm also offended that I constantly have to deal with these surprise warnings, while being a "professional" seller and paying Amazon a monthly fee for this plan. It's just so tiresome. Time is money. I don't have time to monkey around with this.

    35 votes
    0 votes
    1.1K views
    42 replies
    Latest activity
    user profile
    Seller_RQeJf89nRduHw
    ∙
    user profile
    4 years on Amazon - Enough is enough
    by Seller_RQeJf89nRduHw
    Amazon replied

    CaseID : 20217335681

    Amazon, is this how you treat sellers who invest in your platform?

    After submitting an appeal, I didn’t receive clear guidance, a proper explanation, or real support—just another generic rejection email.

    Sellers invest time, money, inventory, and trust into this platform. We deserve more than silence and copy-paste responses.

    As a client, I have the right to understand what went wrong and how to fix it.

    I am still here, but experiences like this make sellers seriously question whether Amazon truly values us.

    64 votes
    1 vote
    2K views
    16 replies
    Latest activity
    user profile
    Seller_RQeJf89nRduHw
    ∙
    user profile
    After 4 years on amazon Enough is enough
    by Seller_RQeJf89nRduHw
    Amazon replied

    Case_ID: 20056734731-20038790791-20007838421

    When I submit an appeal for a product and it is rejected, I expect a professional response from Amazon, not a generic email.

    The investment I’ve made on this platform deserves proper consideration.

    As a valuable client, I have the right to understand what went wrong and to receive clear guidance and support—not resistance and silence from Amazon.

    I am still here, but this kind of treatment is making me seriously reconsider.

    47 votes
    0 votes
    1.6K views
    28 replies
    Latest activity