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Seller_IR41LD4Vipnm4
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Seller_IR41LD4Vipnm4
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Please recommend an expert who could check if our products (ingredients and packaging design) for the Pet Care (Health) categories, including Pet Supplements comply with all regulations.

We have created listings and are planning to produce these products, we would like to get more confidence that these products will not be blocked at some point.

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Seller_YFXK0VCTWloaJ
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Hello fellow sellers and Amazon support,

I’ve been selling a product successfully on Amazon for about 6 months. Recently, my listing was suddenly deactivated due to a **Product and Food Safety Violations**, even though all my documentation was already submitted and previously accepted.

What’s confusing is that:

* **Three color variations** of the same product were already selling without any problems.

* I added **two new color variations**, and shortly after that, the entire listing was removed.

* I experienced **the same issue when I first listed this product** months ago. Back then, it was also flagged, but the situation was resolved after submitting the necessary documents.

Now, my FBA inventory is sitting in Amazon’s warehouses, sales are blocked, and I am losing revenue daily. Meanwhile, **my competitors are still selling the same product** without any issues, which makes me wonder if the problem is not with the product itself but with my listing.

I have contacted Seller Support, but I have not yet received a clear explanation or resolution.

Any advice or help would be highly appreciated.

Thank you in advance.

@Seller_GEZPMc4CeQfh6 @Seller_zukQNO61PzGck @Seller_pAPBCLhysbW5T @Seller_l7Jtck9jxnEA0 @Seller_SBIjJooGeXSQ6

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Seller_YFXK0VCTWloaJ
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Food & Safety Violations. I need help
by Seller_YFXK0VCTWloaJ
Amazon replied

Yesterday on 13 June, my product received an account performance of “Product and Food Safety Violations”. I attempted to file a complaint , submitted the relevant safety test reports, and received a automatic response telling me that I would not be reviewing any of the documents. I started selling this product 6 months ago and now my listing removed. I also have all the documents.

CASE ID : 17911115321

@Seller_pqdL1AXPOg9BI @Seller_zukQNO61PzGck @Seller_GEZPMc4CeQfh6

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Seller_u0uUMAxtBE6GN
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USB Operated Grinder
by Seller_u0uUMAxtBE6GN
Amazon replied

Hi. Does a small chargeable grinder (food) need a certification to be sold on for AMZ US and CA

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Seller_Q7P9oumaAREeV
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Hello,

I'm the the manager of a French company specializing in childcare products. We are currently considering selling a product categorized as Infant Support Cushion on Amazon FBA USA, and wish to fully comply with CPSC requirements regarding "Postage-Paid Product Registration Card Attached to Product".

As a French company with no physical presence in the United States, I am unsure how to comply with the postage-paid card requirement. I have several questions:

1. How does the postage-paid system work for foreign manufacturers?

2. Do I need to set up an agreement with a U.S.-based postal service or carrier to provide pre-paid return service ?

3. Since I do not have a physical address in the U.S., where should the completed registration cards be returned?

4. Do you have any recommendations for companies that provide this kind of service?

Your guidance would be greatly appreciated. Thank you very much for your assistance.

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Seller_0qyRtqm32cQSi
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I'm receiving compliance documentation requests for products that are not in my catalog. I contact the Account Health team and they said in order to remove the request from my account health page I'll have to create a listing for that ASIN and then delete it.

I don't think its an issue to keep on my account health page but I would like to be able to clean it up so I can tell when there are legitimate documentation requests.

Has anyone encountered this? How can I resolve this without creating these listings?

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Seller_3PRsOzck89S50
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I'm frustrated with Amazon's handling of a recent return issue. A customer returned worn shoes without the original box and filed a chargeback. Despite submitting photo evidence, Amazon refunded the customer and took no action.

This raises safety concerns and undermines seller protections. Has anyone else experienced similar issues with Amazon's return policy enforcement?

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Seller_B1MjiuObtBvTJ
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Hello there,

ASIN: B0FC3WSCGW

Case ID: 17898085841

This product has been identified as an unapproved drug containing progesterone, an active pharmaceutical ingredient by Amazon team and it was taken down. It is just herbal cream and *no ingredients* contain anything Amazon is claiming. We provided the ingredient list and made necessary adjustments to the listing copy. All of the changes we made are reflecting in the back end.

Amazon continues to send the template/default messages without even reviewing our submissions. It is very frustrating

Please, help.

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Seller_VHXCK1L4G7bAM
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Product link misjudging children's toys
by Seller_VHXCK1L4G7bAM

Our product link has been mistakenly identified as a children's toy and has been applied for many times. It is still under review? When can it be approved for review? At present, we have received an email regarding the removal of the goods from our warehouse. Can anyone help me? The newly added merchant has not placed an order or sold the goods yet, and this misjudgment has occurred. I am really sorry and urgently need help! Urgent need for help! Urgent need for help

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Seller_guVE2daGjuoKl
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CPC help
by Seller_guVE2daGjuoKl
Amazon replied

hi

ples help cpc review process is so slow ,it taken 2month still not reply it ,ples help it case id 17657259841 @Seller_8hQgfj6OVZYse thank you

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