Amazon Will lie, Amazon Carriers will lie. They lie 100% of the time.
Here is my emails, to Amazon, 1118 in bound shipments. A total of 109k dollars of "excess" charges..
Amazon nor the Carrier will produce any information or reason how a increase in weight of a pallet decreases density. According to the laws of physics, its impossible.... But..
As I said before. Amazon always, and will always., lie, steal, cheat.. to anyone and any seller they can.
Every single one of these cases.. The repones it..
"We understand your concern regarding your disputed shipment. Upon review, our Partnered Carriers have identified discrepancies between the provided shipment information and actual measurements, specifically in weight and dimensions specifications. These discrepancies have resulted in an Inbound Transportation Fee transaction, which directly impacts shipping costs and operational efficiency."
Translation.. "We......Don't.... Care.... Go... Away.."
"
I am disputing a freight class reclassification (and resulting overcharge) on my LTL shipment of foam rollers to an Amazon fulfillment center.
The carrier applied Class 300, but based on NMFTA/NMFC density-based standards for this commodity, the correct class is 250 in both possible measurement scenarios (without pallet and with pallet).Shipment
Details:
Base dimensions: 40" length × 48" width
Weight: 193 lbs
Height scenarios: 44" (without pallet – load only) or 50" (with pallet – total shipment)
Using the suggested NMFTA-Endorsed Calculation (Density-Based) by Amazon MIC Team:
Athletic/sporting goods like foam rollers are classified primarily by density (pounds per cubic foot, PCF) under current NMFC rules (post-July 2025 updates, with standardized density tiers).
Scenario 1: 44-inch height (without pallet – load dimensions)
Volume: 40 × 48 × 44 = 84,480 cubic inches
Cubic feet: 84,480 ÷ 1,728 ≈ 48.9 cu ft
Density: 193 ÷ 48.9 ≈ 3.95 PCF
Scenario 2: 50-inch height (with pallet – total shipment dimensions)
Volume: 40 × 48 × 50 = 96,000 cubic inches
Cubic feet: 96,000 ÷ 1,728 ≈ 55.6 cu ft
Density: 193 ÷ 55.6 ≈ 3.47 PCF
Both densities fall in this range:
Current NMFTA/NMFC Density-to-Class Chart (Post-2025 Updates):
Less than 1 PCF → Class 400
1 but < 2 PCF → Class 300
2 but < 4 PCF → Class 250 <----- This One (applies to both 3.95 PCF and 3.47 PCF)
4 but < 6 PCF → Class 175
6 but < 8 PCF → Class 125
8 but < 10 PCF → Class 100
(Higher densities → lower classes down to 50)
This places the shipment at Freight Class 250 in either case.
The carrier's adjustment to Class 300 appears incorrect based on the measurements, weight, commodity type, and official NMFTA guidelines, resulting in an overcharge.
Please review the shipment, confirm the appropriate classification (including whether pallet height should be included per standard LTL practices), and adjust the freight class to 250. "
