Hey FBA sellers 👋

Quick question — have you ever paid more to ship a return back than the item was actually worth? If so, FBA Returnless Resolutions might be worth a look.

📊 The Numbers Tell the Story

Sellers enrolled in FBA Returnless Resolutions have saved an estimated $30.5 million across more than 20.6 million returnless units — that's 20.6 million items that didn't need to be shipped back. Average savings? $1.48 per unit. For categories like Furniture and Shoes, it's nearly $2–$3 per unit. *

✅ Here's when it makes sense:

• The return costs more than the item — Paying $8–$12 to ship back a $5 product? A returnless resolution eliminates that cost entirely.
• The item can't be resold anyway — Think perishable goods, hygiene-sensitive products, or anything that loses value once opened.
• You want to stay in control — You choose which ASINs to enroll. Enable it for all your inventory, or upload a CSV to select up to 10,000 specific ASINs.

💡Why sellers like it:

• Cuts return shipping, inspection, and restocking costs
• Customers get faster resolutions — which can mean better reviews
• You stay in full control — enable or disable anytime, changes take effect immediately
• The high return rate fee is not charged for returns successfully processed through FBA Returnless Resolutions
• Amazon uses the same guardrails to detect and prevent misuse that it uses for its own orders
• No program fees — there's no cost to enroll

🔒Built-in protections for sellers

Not every return qualifies for a returnless resolution. Amazon maintains eligibility criteria for both sellers and customers — only eligible customers are offered returnless resolutions on your behalf. Products with an average sales price (ASP) greater than $75 are excluded, along with hazmat, recalled products, heavy/bulky items, and gift cards.

Amazon continuously monitors to prevent fraud, abuse, and misuse of the FBA Returnless Resolutions program. The guardrails protecting this program are the same ones Amazon has used for years on its own products and you benefit from those same protections.

⚙️How to set it up:

1. Go to Settings → Fulfillment by Amazon
2. Scroll to FBA Returns Evaluations & Ownership Settings
3. Click Edit next to Returnless Resolutions
4. Choose to enable for all ASINs or upload a CSV with specific ASINs
5. Click Update — changes take effect immediately

📚Helpful Resources

• FBA Returnless Resolutions— Full program details, eligibility, and FAQ
• FBA Returnless Resolutions Settings — Go directly to your enrollment settings
• Returnless Resolutions for Seller-Fulfilled Returns — Separate program for MFN orders

💬Have You Tried It?

Has anyone here enrolled in FBA Returnless Resolutions? We'd love to hear:

• 💰 How much are you saving on low-value returns?
• 📦 Which product categories have you found it works best for?
• ⚙️ Did you enable for all ASINs or select specific ones?

Try it and let us know how it's working for you! 👇

* Data based on historical performance of inventory enrolled in the program. Performance may vary based on eligibility criteria, pricing thresholds, inventory volume, and other factors.