Welcome to Seller Forums

Just lost A-Z case, even though package show it was delivered with signature required. I also opt in shipping automation from Amazon and buy the label with OTDR and Claim protected. Still, I lost A-z Case. Order ID 113-8442518-4237031. Does anybody have same experiences?

Hello,

I need help with selling in Canada using my existing inventory (FBA) that I have in the USA. I've tried opening several cases, but the responses are completely off-topic.

I was advised to enroll in the Remote Fulfillment with FBA program. The problem is, when I try to complete my enrollment, I receive the following error message:

"We’re unable to enrol you in the program. You can follow the below instructions to resolve this issue. There was a failure in enabling offers in destination marketplaces with the international listings pricing rule."

Could you please help me if you have any ideas? Thank you! :)

We want to verify all documents for INFORM ACT. But postcode for address verification is not getting delivered, already tried twice and raised case with amazon. No response received from amazon since last 1 month. What to do?

Hi,

Does anyone know the Price Discount tool properly works. I am setting up a Price Discount, where i select certain products, on the next page it shows a 5% discount, so an item which is sold for $33 is shown as 31.50 for example, when i submit the the page, the next thing i see the prices is dropped to $18.90. How is that possible, who is doing these adjustments to the price, it says next to the price *please update your lowest price to so and so*. what can i do to not have that happening.

thank you

We are selling the custom products

There are some customers sending the message they don't like the products/they want the full money back

I am sending pre-paid return labels for them to send the items back

even though we don't offer free returns because we are selling custom products

But they don't want the return the goods/ they just want to keep the goods/full money back

When I said we can only refund once we receive the goods back thenThey saying they will report us/or write the negative reviews etc..

How do you handle those customers??? any opinions? Dealing those customers are really stressful.

Hi, Customer has left negative feedback for a product. That feedback is currently violating 2 of Amazon policies. 1. Obscene language, and 2. Entire review is a product review.

Case ID 17005495761

Order ID 111-4583348-8512229

Hi,

@Manny_Amazon

I am facing that problem "error 8040".

Even I got brand approval before listing a new ASIN family.

As I read you rely on post also read the "relative thread" you were mentioned.

Just looking for clarify details as following;

1. error 8040 it is a symptom, the cause is need to "reapply brand approval" like try to list a new ASIN?

2. For the future and long term way is to file Brand registry, isn't it?

3. On my case how come the child ASIN put on "Search Suppressed" Ask me to fix it, just write description on product description box but it doesn't work after text in? How can I solve it? I have inventory in FBA center.

4.Under "Search Suppressed" that ASIN still allow to sale by outside promotion? Such as Facebook...

case ID: 16997281551

Thanks for your answer and clarifcation!!!

Baba Tsang

my account is deactivated and I closed it and now I want to send appeal again how can I do that? Remember, I cannot enter my account.

I AM NEW TO AMAZON- PARTIALLY BLIND AND NEED MORE HELP IF ANYONE IS AVAILABLE TO CALL ME AND HELP ME [Moderator Edit: removed personal information] I DON'T KNOW WHERE TO FIND PRODUCTS TO LIST AND THEN DO THE LISTING SO I CAN START GETTING SALES. VERBAL CALL OR A TEXT IS REALLY THE BEST WAY FOR ME TO BE ABLE TO SEE IT. gOALS- MAKE $4K A MONTH.

STACY