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The holiday selling season is full of "aha!" moments, and we want to hear yours! Whether you're a seasoned seller who's conquered multiple Q4s or you've just wrapped up your first holiday season, every seller has that one brilliant move that made their season bright. Maybe you discovered the perfect timing for holiday listings, found an innovative way to make your packaging pop, cracked the code on seasonal promotions, or stumbled upon something completely unexpected that worked wonders.


We're inviting sellers of all experience levels to share their most successful holiday selling moment. By sharing your story, you'll not only help fellow sellers prepare for future holiday seasons, but you'll also have a chance to win 1 of 10 $100 Amazon gift cards. Plus, taking a moment to reflect on your success can help you appreciate just how far you've come in your selling journey.


Share your tips on this post for a chance to win. We're accepting responses on this thread only from now until 11:59PM PT on December 21. We will notify the potential prize winners via their Seller Central account and post the winner’s usernames on Forums. NO PURCHASE NECESSARY. Must be a legal resident of the 50 US + D.C., 18+. and actively enrolled Amazon selling partner with a Seller Forums account. Winners will be randomly selected from all comments. Limit one entry per person. See Official Rules for details. 

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We are a small seller. We spent €500 to register a European design patent, and our product has clear and obvious differences from the complainant’s design. However, Amazon’s review team only seems to recognize the complainant’s patent, while the European patent we invested significant money and effort in has been treated as if it were worthless. Is Amazon really going to disregard the effort and cost we put into compliance like this? Are patents truly so meaningless in Amazon’s eyes?

We followed Amazon’s rules and compliance requirements in full. We submitted appeal letters and official patent certificates, yet none of them were accepted. We are aware that the case is being handled by a China-based review team. Does the China review team not understand English? Or are they simply handling cases in a perfunctory and careless manner?

As small sellers, being judged by such subjective and non-objective decisions from a China-based review team—without proper professional assessment—is this not seriously damaging to Amazon’s credibility? Are the €500 we paid for a European patent really worth nothing? Are sellers who strictly follow the rules supposed to be treated like this by an unprofessional review process?

We complied with the rules, yet our legitimate rights have been disregarded. This is deeply disappointing and unacceptable.

1 vote
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Amazon replied

I opened a case 18946561811 about reimbursements being reversed. I was then told that inventory was added back. I checked the reference ids and then the actual inventory ledger and the inventory ledger shows no record of any inventory being added. I also have the products listed and no inventory was added and it shows out of stock. I also had reimbursements reversed from over a year ago with no inventory added back. As the shipments are also over a year old amazon reversed the reimbursement randomly and I can even submit a claim as the claim window has expired. So amazon has no claim window for when they can randomly reverse reimbursements but I have one so when amazon does this I can't even request an investigation! I need a mod to review my case and please help me.

6 votes
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185 views
7 replies
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Excess Inventory Error For Product?
by Seller_bMefNsX7UWOxk
Amazon replied

We recently sold out of stock, and Amazon FBA won't let me ship inventory in with this error:

"This SKU is restricted from shipment creation due to excess inventory. It already has a maximum 3-4 months of supply based on forecasted demand. Remove the item from this shipment or request an exception to send additional units. You can also explore alternative storage through AWD, subject to capacity availability."

2 votes
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8 replies
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DEACTIVATION HAPPY 🎅
by Seller_HHQszOIxbh3iX

Dear Sellers,

We had (1 ASIN) listed at (1 unit available). Overnight we were deactivated due to the (UNSOLD - ZERO SALES - ASIN). Amazon deactivated overnight, due to 1 ASIN that "might be, a "SUSPICION" of being counterfeit, maybe.

The ASIN had absolutely NO sales (0)

We are stunned, and dissapointed Amazon works this way.

Our funds are now on hold, and sales have came to a complete hault while this issue is resolved during this holiday season. We have provided detailed images to help sellers avoid this unreal, uncontrollable situation.

Kind Regards,

Monkey Boxx Shop 🐵

1 vote
9 votes
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34 replies
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Amazon replied

My orders haven't come in at all since starting 46 minutes ago, and it seems like the business reports are also reflecting this - anyone else noticing it as well?

4 votes
0 votes
178 views
3 replies
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Got one of our CD's returned from FBA
by Seller_rqcbfmsZYWtBm
Amazon replied

This was our laugh for the week.

We sell our software CD's through FBA. Of course we get some returns.

Today we get one in, pictured below with the BOX it came in. This was all that was in the box.

5 votes
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2 replies
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I am requesting full reimbursement for the chargeback related to Order ID: 113-4767313-0817849 ($280.79)

The buyer returned an empty product box months ago and we charged a 100% restocking fee (per Amazon Policy)

The original chargeback was denied.

The second chargeback was marked as "You are not responsible for this chargeback or its reimbursement."

This morning the second chargeback was changed to what is shown in the attached screenshot below and our account was charged.

Amazon must protect sellers from chargebacks of this nature as all other platforms do.

On top of the above, the buyer opened an A-Z claim on October 3rd which Amazon declined on October 5th after we uploaded our response, photos of the return, etc.

Case ID: 19064220071

@Seller_FJwyF3iu5qxUY@Seller_l7Jtck9jxnEA0@Seller_WD80mtpYHjvBN@Seller_8hQgfj6OVZYse@Seller_06JS7friV1yzw

1 vote
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8 replies
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