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Hello Sellers!

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Welcome to Part 2 of our Prime Day Readiness listing series! In Part 1, we covered the fundamentals of listing creation. Now let's take your listings from good to great with optimization strategies that help customers find and choose your products.

Think of it this way: listing creation gets you on the shelf — listing optimization puts you at eye level. And during Prime Day, you want every advantage you can get.

🔍 Search Optimization

If customers can't find your product, they can't buy it. Search optimization ensures your listings appear when Prime Day shoppers are looking for what you sell.

  • Understand how Amazon's search algorithm matches customer queries to your listing
  • Ensure your title, bullet points, and backend keywords work together
  • Focus on relevance — the more accurately your listing matches customer intent, the better it performs

📖 Full guide: Optimize Listings for Search

🔑 Keywords & Search Terms

Your backend search terms are a powerful (and often underutilized) tool for discoverability.

  • Stay within the 250-byte limit
  • Include synonyms, abbreviations, and alternate names
  • Use all lowercase — no punctuation needed
  • Separate words with spaces
  • Don't repeat words already in your title or brand name
  • Never include competitor brand names or ASINs

📖 Full guides: Use Search Terms Effectively | Keyword Attributes Explained

🎬 Product Videos

Video brings your product to life in ways that images and text simply can't. Customers who watch product videos are more likely to convert — and Prime Day shoppers are looking for confidence before they buy.

  • Demonstrate your product in action
  • Highlight key features and benefits visually
  • Show scale, texture, and real-world use cases
  • Keep videos concise and focused

📖 Full guide: Manage Product Videos

✨ A+ Content

A+ Content (formerly Enhanced Brand Content) lets brand-registered sellers create rich, visually engaging product descriptions with custom layouts, images, and comparison charts.

  • Tell your brand story with enhanced visuals
  • Use comparison charts to help customers choose between your products
  • Highlight key differentiators that don't fit in bullet points
  • A+ Content can help increase conversion rates and reduce returns

📖 Full guide: A+ Content Guide

🌐 Optimize Product Discovery

Beyond search, there are additional ways to help customers discover your products across Amazon's ecosystem.

  • Ensure your products are properly categorized
  • Use all available listing fields to maximize visibility
  • Consider how customers browse (not just search) for products like yours

📖 Full guide: Optimize Product Discovery | Increase Sales

🚀 Quick Action Checklist

✅ Audit your backend search terms — are you using all 250 bytes?

✅ Upload at least one product video for your top-selling ASINs

✅ Create or refresh A+ Content for brand-registered products

✅ Review your product categorization for accuracy

✅ Remove any competitor brand names from your search terms

⬇️ Up Next: In Part 3, we'll show you how to use Amazon's AI-powered tools — including Rufus insights, Seller Assistant, and listing change reviews — to analyze and improve your listings with less effort.

Share Your Experience

Optimization is where good listings become great ones. Tell us:

  • Which strategy has had the most measurable impact on your conversion rate — search terms, A+ Content, or video?
  • Have you discovered a backend keyword approach that improved your discoverability?
  • What's one optimization mistake you made early on that you'd warn other sellers about?

Practical tips from sellers who've tested these strategies are invaluable. Share what worked for you.

Have questions? Comment them below.

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DoS not population in the portal
by Seller_mqH9Cvb2ifeQS

anyone else have the Days of Supply NOT populat

ion the in the portal?

6 votes
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6 replies
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New Seller Page - No Reports Page, So Many Issues!
by Seller_iobipI6xASRkh

I have been testing out the new Seller Page and reporting the many, many issues - and now it seems they are rolling it out without resolving them - so starting a thread to make this more known and find out what else sellers are seeing.

  • The Actions big red flag - no actions to be made. I am assuming this is because there is "Resolve Shipment Problems" with 1 issue in the last 120 days and 0 outstanding. So there shouldn't be a flag here there is literally nothing to do. Clicking on it does nothing.
  • Selecting the marketplace and hitting "save" does nothing, it keeps defaulting to all marketplaces.
  • Report Central is gone - I can find some single reports by searching for it but the entire reports area is gone.
  • Manage All Inventory page will not let me condense columns so I have to scroll now to price and fees. It is now bulky and unmanageable.
  • No link to upload videos, have to search for the page now.
  • No link to Image Manager, have to search for images now.
  • Manage Pricing is also missing any link
  • Seller University link is gone
  • There is still no link to MCF or SCP

Overall it just removed a lot of essential links to let you customize widgets on your home page. Great idea, but taking away essential menu items (pretty much the entire menu) renders it useless.

Sellers need to start bookmarking pages now so they can find them if they force sellers to this new seller central.

We will have to opt out as long a possible to keep functioning correctly, the new system and its lack of a complete menu makes everything much more time consuming and inefficient. Never mind sellers will not want to see red flags on their account with nothing to resolve.

Just my thoughts!

5 votes
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5 replies
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Is This Extortion?
by Seller_9yQUzZAP34cYw

I've been an Authorized Reseller of a large brand for many years. Recently the brand called me to say that Amazon noticed my high volume of sales and doesn't like it. Amazon also sells this brand but different products and ASIN. Amazon does not sell on the ASIN that I sell on. However; Amazon has now told the Brand that if they don't stop selling to me, Amazon will pull all of their business from them.

Is there any other way to see this than extortion on Amazon's part?

1 vote
0 votes
59 views
3 replies
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Does Amazon hate its sellers?
by Seller_vgDzlIXXsMqfr

If they don't, then why do they do things like change a seller's asin title out from under them , hurting click through rate, AFTER a seller has just placed a large order of inventory?

4 votes
0 votes
150 views
10 replies
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Order Status: Waiting for pickup
by Seller_W1tFzATWCqDHQ

Hi all

This is a new one for me. Bought usps FBM postage through Amazon. On the order status it says "waiting for pickup". I never saw that before. And we ship a lot. Every other order says "shipped" Anyone else ever see that?

2 votes
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6 replies
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We need some help, we have a seller who is selling a different brand item under our brand registered name. Not only that but the brand he's shipping to customers is prohibited, he's actually doing it across multiple ASIN's not just ours we've done 3 test buys so far for 3 different ASIN's one of which was ours two were other brands and they were all the same every time the same seller sent us this different brand item each time.

This isn't the first time he's done this to our product and the last time unfortunately our trademark was still pending so we couldn't do anything about it in the brand registry we had to report him through the detail listing page. But what that did was cause Amazon to remove the ASIN entirely and it took us MONTHS of endless submitting documentation to finally prove to Amazon our brand had no affiliation with what this seller was shipping out to customers. So I'm not going to make that mistake again and luckily since all those months passed our trademark is now officially registered so you would think we would be protected now but I guess not.

Test buy in hand, pictures taken showing what we received and the correct product side by side with the GS1 registered UPC on it and even a video of me opening the test buy. Opened a brand registry counterfeit with a test buy report and it was rejected. I'm not sure why it was rejected there is no reason given it gives a system error when trying to retrieve the reason. I tried to escalate it through brand registry support and they came back and said we need to submit it through brand registry which is exactly what we thought we were doing.

Complaint ID: 20291048141

Case #: 20324236761

I then tried to open it as counterfeit without a test buy, I know that's not as strong but we're desperate at this point this is doing a lot of damage to our brand and product. That has been stuck as "additional review" complaint ID# 20323151511. I don't have much hope for it if the one with a test buy was rejected.

So we have a seller who is using our ASIN, along with other sellers ASIN's, to disguise the sale of a counterfeit prohibited product. We have all the proof to show as much as we can't stop it from doing it, even though we are fully brand registered. He's already done a lot of damage here to our reputation, our reviews, our sales and we worked for MONTHS to get this ASIN back up only for him to come back and do it again with no repercussion. Even worse even with his terrible feedback and history we have the same price and he has the buy box!

I don't get it, we watch our account health like our life depends on it and we work our tails to make sure we do everything by the book and have all our ducks in a row only to see another seller who is doing everything wrong swoop in and destroy our hard work?

What are we doing wrong here? What do we need to do to fix this? Can anyone provide any guidance?

Thank you for any help!

2 votes
0 votes
31 views
9 replies
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