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Hello Sellers!

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Welcome to Part 2 of our Prime Day Readiness listing series! In Part 1, we covered the fundamentals of listing creation. Now let's take your listings from good to great with optimization strategies that help customers find and choose your products.

Think of it this way: listing creation gets you on the shelf — listing optimization puts you at eye level. And during Prime Day, you want every advantage you can get.

🔍 Search Optimization

If customers can't find your product, they can't buy it. Search optimization ensures your listings appear when Prime Day shoppers are looking for what you sell.

  • Understand how Amazon's search algorithm matches customer queries to your listing
  • Ensure your title, bullet points, and backend keywords work together
  • Focus on relevance — the more accurately your listing matches customer intent, the better it performs

📖 Full guide: Optimize Listings for Search

🔑 Keywords & Search Terms

Your backend search terms are a powerful (and often underutilized) tool for discoverability.

  • Stay within the 250-byte limit
  • Include synonyms, abbreviations, and alternate names
  • Use all lowercase — no punctuation needed
  • Separate words with spaces
  • Don't repeat words already in your title or brand name
  • Never include competitor brand names or ASINs

📖 Full guides: Use Search Terms Effectively | Keyword Attributes Explained

🎬 Product Videos

Video brings your product to life in ways that images and text simply can't. Customers who watch product videos are more likely to convert — and Prime Day shoppers are looking for confidence before they buy.

  • Demonstrate your product in action
  • Highlight key features and benefits visually
  • Show scale, texture, and real-world use cases
  • Keep videos concise and focused

📖 Full guide: Manage Product Videos

✨ A+ Content

A+ Content (formerly Enhanced Brand Content) lets brand-registered sellers create rich, visually engaging product descriptions with custom layouts, images, and comparison charts.

  • Tell your brand story with enhanced visuals
  • Use comparison charts to help customers choose between your products
  • Highlight key differentiators that don't fit in bullet points
  • A+ Content can help increase conversion rates and reduce returns

📖 Full guide: A+ Content Guide

🌐 Optimize Product Discovery

Beyond search, there are additional ways to help customers discover your products across Amazon's ecosystem.

  • Ensure your products are properly categorized
  • Use all available listing fields to maximize visibility
  • Consider how customers browse (not just search) for products like yours

📖 Full guide: Optimize Product Discovery | Increase Sales

🚀 Quick Action Checklist

✅ Audit your backend search terms — are you using all 250 bytes?

✅ Upload at least one product video for your top-selling ASINs

✅ Create or refresh A+ Content for brand-registered products

✅ Review your product categorization for accuracy

✅ Remove any competitor brand names from your search terms

⬇️ Up Next: In Part 3, we'll show you how to use Amazon's AI-powered tools — including Rufus insights, Seller Assistant, and listing change reviews — to analyze and improve your listings with less effort.

Share Your Experience

Optimization is where good listings become great ones. Tell us:

  • Which strategy has had the most measurable impact on your conversion rate — search terms, A+ Content, or video?
  • Have you discovered a backend keyword approach that improved your discoverability?
  • What's one optimization mistake you made early on that you'd warn other sellers about?

Practical tips from sellers who've tested these strategies are invaluable. Share what worked for you.

Have questions? Comment them below.

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DD+7 How new sellers can survive, amazon will see significant drop in ads spend.

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Does Amazon hate its sellers?
by Seller_vgDzlIXXsMqfr

If they don't, then why do they do things like change a seller's asin title out from under them , hurting click through rate, AFTER a seller has just placed a large order of inventory?

1 vote
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8 replies
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How to know if the buyer is a fraudster
by Seller_6ljyOq1eGY0uD

A so funny case. At the beginning, a buyer told us that he never received the package while we have checked and confirm the package was successfully delivered and have delivered photo. So, we demand the buyer to contact the Policeman or FedEx staff, we will provide service after we receive the Police Case Number or chat record with FedEx staff. Then, so funny that, in next day, the buyer told us that he have received package but the ring size is wrong and want to return for full refund, lol. Now, we demand the buyer help us measure the ring size for checking but absolutely he will never do that, lol.

1 vote
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10 replies
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MCF blocked
by Seller_5lKwGUqJYEeym

We were on "The View" and naively thought we could use Amazon MCF to fulfill orders. What a terrible experience. Because of the large influx of shipping fees, Amazon turned off our MCF account 5 days before the payment was due. Even though I paid the balance, AND they are holding $11000 of our money in "deferred payments", Amazon will not release Amazon MCF for 3 business days. Meanwhile we have 230 orders that are waiting to be processed and 230 unhappy customers. I guess this is the experience that is waiting for you if you use Buy with Prime and MCF.

I opened a case but the representative just kept spamming the 3 day policy to me and refused to escalate it to anyone else.

@Seller_OOVUXZLmb2UEH @Seller_l7Jtck9jxnEA0 @Seller_RSwABJNHpHnEZ Can anyone help here. We are about to get 230 orders refunded or charged back.

2 votes
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My product has been cloned
by Seller_CVFHhedDuSeYu
Amazon replied

I've been selling a product that I designed since 2016. I found another seller offering a clone of this product recently for significantly less. I purchased it to see what they were selling.

What I received was a crude copy. They took the color card stock instructions that come with our product and Xeroxed them (B&W). Didn't alter them at all, still has all our logos and all.

The listing used our product photos and altered them adding text descriptions. In those photos you can see our logo on the product.

I have reported the listing, but wondering what if any other options we have? This isn't a patented product. However, our logos are trademarked and we're brand registered.

Since I know this will come up. The answer is NO this isn't some Alibaba product that we stuck our brand name on. I came up with the idea and designed it myself. It is something that can be easily copied, but a very low volume niche that really isn't viable for anything beyond and small business such as ours.

Any help would be appreciated.

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We recently noticed Amazon Retail (“Sold by Amazon.com”) creating offers on some of our supplement ASINs, even though we do not have a Vendor Central relationship and do not sell inventory directly to Amazon.

I’m trying to understand two things:

Is there any actual way to stop Amazon Retail from creating offers on your listings?

Is there any way to determine where Amazon is sourcing the inventory from?

What makes this especially concerning is Amazon’s own FBA reimbursement policy states that if inventory is considered lost and Amazon reimburses the seller, Amazon may later resell that inventory if it is found.

So hypothetically:

Amazon loses inventory

seller gets reimbursed at cost

Amazon later finds the inventory

Amazon creates a retail offer and sells it at full retail price (sometimes even undercutting the brand)

From a brand perspective, that feels extremely questionable — especially for consumable products where storage conditions and chain of custody matter.

Has anyone successfully investigated this or gotten meaningful answers from Amazon?

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