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Has anyone else seen a sudden drop in sales? Our have dropped almost to zero sales. Called Amazon Seller support many times and they keep saying nothing wrong. But it is unbelievable as we are not getting any sales. Prior to this all our FBA inventory showed up as zero. We have also increased ad spend but the result is almost non-existent sales. Which is bizarre. Feels like an Amazon system glitch. Sales dropped by 3000+ USD! Very bad for small businesses. Please provide any suggestions or actions we can take to address this. Amazon partner support is no help. We have many products meeting deals criterion but we can't create any either.

Hi Amazon Support,

We were significantly overcharged on FBA fees for one of our products last month—approximately $0.72 extra per unit across over 3,000 orders. We opened Case ID 17863744411 to address this issue and were told multiple times by representatives that a reimbursement would be issued. Each time, we were asked to wait 3–5 business days.

However, shortly after each confirmation, we received a follow-up message walking back the reimbursement decision with a vague or unjustified reason. This has happened repeatedly, despite clearly documented overcharges and prior support agreeing that we were owed a refund.

This situation has become incredibly frustrating and feels inconsistent with how Amazon should be supporting its selling partners. We're now seeking:

1. A full and final reimbursement for the mischarged fees (~$2,100).
2. Assurance that the correct FBA fee is now being applied to this ASIN moving forward.

We would greatly appreciate it if an Amazon team member—or any seller who has dealt with a similar FBA fee overcharge issue—could advise on how best to resolve this, especially given the repeated reversal of promised reimbursements.

Looking forward to your urgent attention to this matter.

"Is anyone else experiencing issues with restock inventory numbers on Amazon?

We have received notice that several of our products need to verify that the consumer button cell batteries in our roller skates are safe and comply with safety rules. But our products don't use batteries. No batteries are included and no batteries need to be bought. I tried explaining that, but my appeal was rejected because:

. We are rejecting your appeal because the product has characteristics of Product Containing Button Coin Battery. We request you take the following action:

You must submit the compliance documents listed on our help page to offer this product on Amazon.

How do I submit compliance documents for the batteries in our product when our product has no batteries? I've got five different ASINs that have been removed over this issue and I feel like I'm dealing with customer service that just keeps repeating that I need to submit the safety documents that don't exist?

Hello amazon sellers and amazon team

i have multiple cases that reached a dead-end with the unexpected units answer

the weird part is that i know for sure that the shipments in question were all sent exactly the way it was supposed to be according to the shipping plan

i hope someone at amazon will take a look at this and help me get those cases through the finish to locate or reimburse the missing units

Case ID's 16808283871, 16904401781, 16916441031, 17528054751, 16921690611, 17371754971, 16951480301

@Seller_WD80mtpYHjvBN@Seller_37l8i4vuvugjG@Seller_RSwABJNHpHnEZ@Seller_zukQNO61PzGck@Seller_4GjtS9k0cnHHv@Seller_j9Bd91CW3ZVpr@Seller_YeWcEeTwlVO93@Seller_WIFV02H2XUFgS@Seller_hme3Wbydd1ihr@Seller_OOVUXZLmb2UEH@Seller_khUF6HPR2AHxu@Seller_SBIjJooGeXSQ6@Seller_s3amN64nZ4y9V@Seller_l7Jtck9jxnEA0@Seller_xkwDczt8sPSmx@Seller_PIHyltK09pbl3 @Seller_CnfW62x6yxvJw @Seller_guLNtDGZuva40 @Seller_ovM5p622oIbGp @Seller_1KYLYkgAlu4xX@Seller_7e4TizkSOVtBf @Seller_RsATYbG9XP0HP @Seller_dnxnrsZIeTNo3

Hello, my friend! [Moderator Edit: removed personal solicitations]

Can someone help me move my inventory back to the ASIN it was shipped to?

Amazon merged my 2 ASINS and when we unmerged them, Amazon left the 200 units on the WRONG ASIN.

For over a month 1 have tried to have this issue resolved!

I was sent an email last week stating this was corrected, IT IS NOT

Amazon thinks it is corrected< NO, ITS NOT

I cannot get anyone on chat or on the phone to do anything more than advise me to be patient.

HOW long does it take correct Amazons mistake?

CASE 17766933931

ID 17963612971

The new FBA restock report sucks, there is no way of sorting the number of units needed to send, it just sorted differently every time you try to sort it. Missing information, the numbers don't match with the inventory page, the previous version was so much better, why every time amazon changes something is to make it worst?