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    📣 Tell the Team (Pt. 2): Action Center in the New Seller Central
    by Seller_xkwDczt8sPSmx

    Hello Sellers,

    Welcome to the second post in our "Tell the Team" series, where the team building the new Seller Central hears directly from you. If you missed the first post, we're collecting your feedback on Navigation here: 📣 Tell the Team: Navigation in the New Seller Central.

    This week's focus: Action Center, the section designed to surface what needs your attention when you log in.

    Based on what you tell us here and in the Navigation post, we'll be publishing our first "✅ You Spoke, We Built" update next week showing what's already being addressed from your feedback. So don't hold back.

    🗣️ Tell the team:

    • What's showing up in your Action Center that isn't relevant to your business?
    • What's missing that should be front and center?
    • Are the right things being flagged as urgent? What's being overcalled or undercalled?
    • What do you actually want to see first when you log in?

    The team building Action Center reads every response here. Your feedback directly shapes what gets prioritized next.

    Here's how Action Center works:

    Two types of cards:

    • Action Cards — things you need to do. These are required tasks tied to your account or catalog health, like shipping orders, responding to messages, or fixing suppressed listings.
    • Recommendation Cards — things worth considering. These are optional opportunities for growth or efficiency, like enrolling in FBA, creating A+ content, or matching a competitive price.

    Criticality badges tell you how urgent something is:

    • 🔴 Critical — not completing this could result in account deactivation
    • 🟡 Medium — not completing this could result in a listing being deactivated or put you in violation of terms
    • ⚪ Low — general compliance reminder

    You're in control of your list: Not every card will be relevant to you — and that's okay. You can hide cards and leave feedback on them to refine what shows up.

    • Action Cards are temporarily hidden for 7 days
    • Recommendation Cards are hidden permanently

    Want to bring something back? Go to See More → Hidden to view and unhide recommendation cards.

    It adapts to where you are: Action Center is contextually aware. What you see changes depending on which workspace you're in. If you're in Products, you'll see product-related tasks. If you're in Orders, you'll see order-related tasks.

    📣 Series so far: Navigation | Action Center (you're here)

    Next up: Workspaces. And remember, our first "✅ You Spoke, We Built" update drops next week. Keep the feedback coming. 👇

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    Usps shipping adjustments
    by Seller_ZWJu6SC7QqWWD
    Amazon replied

    So after 18 years here I received a shipping adjustment email

    Here is what I don't get. The weight I put originally , is the same as the adjusted weight USPS put down , but for more money than amazon charged me.

    And for returns , amazon didn't charge enough which matches the weight I entered, but I'm getting charged more than what amazon charged for the return label.

    Then it says this current charge is for January to March , but when I go in transactions , the adjustments do not even come close to what I am being charged for them. There is nothing to match it to for the total

    What is this new nonsense. Even the AI I brought everything into , has no clue.

    Another holiday morning surprise from amazon. Yayyyyyy......not

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    Don't you just love these USPS carrier Adjustments?
    by Seller_9z7K85RzAOGC9
    Amazon replied

    Got this email tonight. I've had no returns in 2026 so that's not a reason. My return address isn't incorrect because It has not changed since the day I signed up on Amazon so that's not a reason. I have 1 package type I use when I ship through Amazon's buy shipping it's a flat 7" x 5" mailer that weighs 4 oz. The dimensions and weight never change so that's not a reason.

    The only reason I can come up with is Amazon, and this happens frequently, is always behind on getting their buy shipping rates synced up with USPS rates and there were a bunch of small shortages on the cost that added up during this time frame, due to Amazons fault for not getting things set up right on time. These types of adjustments Amazon should have to eat as it is their system printing labels with the incorrect amounts. Granted it's overall a small amount for that 3 month period, but sellers should not be responsible for Amazons lack of preparedness when they have a very long time in advance to bake in the correct rates and on go day they can just turn them on in an instant, but I have noticed sometimes Amazon goes weeks before they catch up on new rates. Do better Amazon__________________________________________________________________________________________

    Hello,

    USPS assessed shipping correction charges totaling -19.92 on Fulfilled by Merchant labels you purchased on Buy Shipping between 01_01_2026 and 03_31_2026. You'll be charged for these corrections between 09_07_2026 and 09_10_2026.

    USPS applies these charges when the dimensions or weight of a package don't match the label, or when your return address is incorrect or invalid. These charges may not appear in the same settlement period as the original shipment.

    View your charges: Go to your Payments Dashboard. In Transaction View, filter by Shipping services purchased through Amazon, then search for "Adjustment" in the Product Details column.

    Avoid future correction charges: Confirm that your products' dimensions, weight, and return address are listed correctly in Seller Central.

    For more information, go to Carrier shipping correction charges.

    The Amazon Services team

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    Amazon Damages Health Score for Lower Sales
    by Seller_2ocdeVST6pSqj

    Really fed up with how they do this and ready to file a complaint with the better business bureau. Within just one day the health account score nose dived 10 whole points in grade just because there were lower sales volume in the previous 180 days. So what!!! Total idiocy, Everything is at 100% perfect on ODT and valid tracking, no open violations etc. no chargebacks etc etc..........yet they stupidly grade businesses and sellers so heavily over something as trivial as sales volume fluctuating. That's infuriating, and legally they should not be allowed to do it this way. I wouldn't complain over two or three point drop, but 10!!! And yet there is no way to dispute it the agent said. This mess has to change on here. They can not grade that heavily for something that naturally fluctuates, there's something not right about all of this.

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    Feedback Manager
    by Seller_OvL8C4BJWiuS9

    Hello MODS-there have been many posts about feedback(s) being removed. PLEASE explain why?

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    Toy Fuzz - After 20 years, finally time for closure!
    by Seller_17KeRYHH2Pasz

    Well, we rode the wave as long as possible. We got by using mostly the traditional wholesaler to retailer method in Toys followed by Board Games. I'm also happy to say we did it with almost zero dollars in purchased ads. It has just reached the point where we can no longer replace lost revenue from restricted brands with new ones.

    We started so long ago that we had to operate two different selling accounts, one for media/video games and another non-media @Merchants account. And for anyone who remembers the OLD forums, we usually posted under nextgen gamer, which was our original account before we were given our Merchants@ account.

    It has been a wild ride. The most memorable one has to be the Zhu Zhu Pets fiasco, which I really believe was the event that made the top level executives completely flip how the Featured Merchants section operated. And as the prices fell in the Featured Merchant category, so did the cachet and quality of the sellers in it.

    I understand times change, but I really miss the sense of community we had in the old forums. You could sense who was posting/replying just by the tone. There were definitely cliques as well and again that made it feel real. And the poor souls who would ask where to buy their inventory - they were picked apart by wolves LOL!

    So while I wish we could have gone on for another 10-15 years, I'm more than satisfied and ready to move on to wherever that is. Thank you to Amazon and of course all my fellow sellers, you will be missed!

    Toy Fuzz / nextgen gamer signing off

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    “Should I Sell a Product Where Amazon Is the Only Seller?”
    by Seller_PBv64FaPOs5dD
    Amazon replied

    Hi everyone,

    I recently got approval to sell a product where Amazon itself is currently the only seller, and Amazon is selling it for $44.90. I’m now considering sending my inventory to FBA and selling the same product.

    My main question is: how much lower than Amazon’s $44.90 price would I need to price my product to get the Buy Box? Would $1–$2 lower be enough, or would I need to go $3–$4 lower?

    Also should i get the professional selling plan to have a better chance of winning the buy box since i plan to sell this product through FBA?

    And finally, would you recommend selling a product like this, where Amazon itself is currently the only seller, or is it too risky to compete directly with Amazon?

    I’d really appreciate advice from sellers who have experience with this.

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    I have identified 5 different seller accounts who all belong to the same person and all 5 have tried to hijack our ASIN which led to it's removal by "listing injection attack"......does anybody at Amazon care?
    by Seller_2HG5an4fIKmX0

    I don't even know how to go about reporting this, there isn't a brand registry report I can send that has enough characters allotment to contain the issue!

    We've been having a hell of a time dealing with hijackers making life hell for our now very angry authorized resellers, turns out most of them have all been the same guy just with different accounts! 5 of them I'm 100% sure by pulling up the addresses and LLC's, others I couldn't find LLC listings for and the addresses are always random residential so I'm not going to assume but if I had to guess I would say those as well. Regardless it looks like the seller(s) finally got tired of being removed from our ASIN and decided to take their ball and go home. So today I learned a new term "listing injection attack", our ASIN went down this morning as the last hijacker who mocked us when we sent him a cease and desist last night and also revealed exactly what he was doing decided to upload a bunch of bad information to the detail page to make Amazon think we are selling a prohibited product. Well it worked, I know he did this because I was receiving "detail page change requests" and at one point the picture on the product had even changed for a very short time I saw it with my own eyes. He was uploading the information of the same product he ships to customers when he hijacks our ASIN which is a prohibited item, I know because I have test buys from these accounts, he did this knowing it would lead to our ASIN being removed. Amazon bots are now identifying our product directly as a product that has been flagged by the FDA, never mind that it's our private label brand which has no affiliation with any other brand and we have certified accredited lab testing for it which we have already proven to Amazon multiple times in order to be able to sell it.

    Brand registry is slow and ineffective, it takes days if not weeks to have someone removed and they often reject claims with no rhyme or reason to it and that wouldn't have stopped this anyway. We were in the process of enrolling with Transparency if they would ever answer our support ticket but that's obviously a fruitless endeavor now with the ASIN currently a dog page. This isn't really about that anyway, I already have threads going about that stuff which are not receiving any real help. I need to get my ASIN back and this guy needs to be gone so he can't do this anymore, I use a consulting company for my Amazon brand and they believe the hijacker uploaded the info to other marketplaces which they are trying to figure out. But what does it matter if it's just going to happen again when I get the ASIN back up?

    Oh and did I mention now that he has figured out the formula to do this he has hijacked other legitimate similar products trying to do the same with them as well?!

    Does anyone at Amazon care?

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