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Hello sellers!

Throughout April, we're launching a comprehensive educational series focused on the FBA topics that matter most to you. Learn more about this series here. For Week 1 (April 6-10), we're focusing on Shipping, Delivery & Reconciliation.

Save the Date: Have questions on FBA? Join our FBA Ask Amazon event on April 29th to get answers directly from FBA partner teams!

Getting your shipments ready for Amazon's fulfillment centers is crucial for smooth operations and avoiding delays. Let's walk through the essential best practices to ensure your inventory arrives safely and gets processed quickly.

Why Proper Prep Matters

Proper shipment preparation protects your inventory, speeds up receiving at fulfillment centers, and helps you avoid additional fees or rejections. When done right, your products move through our distribution centers smoothly and become available for sale faster.

Essential Packaging Requirements

Seal Everything Properly

  • Products must be completely sealed with no loose parts
  • Items need sufficient protection against damage during transit
  • Use appropriate packaging materials for your product type

Choose the Right Packing Materials

Acceptable packing materials include:

  • Bubble wrap
  • Full sheets of paper (heavy-weight kraft paper works best)
  • Inflatable air pillows
  • Polyethylene foam sheeting

Avoid these materials - they can cause safety issues and delays:

  • All types of packing peanuts (including biodegradable)
  • Crinkle wrap
  • Shredded paper
  • Styrofoam
  • Thermocol chips

Labeling Best Practices

FNSKU Labels Must Be:

  • Clearly visible and scannable
  • Placed so original barcodes are covered
  • Not positioned on seams or edges
  • Applied to each individual unit

Box Requirements for Shipments

Weight and Size Limits:

  • Standard maximum: 50 lbs
  • Maximum dimensions: 36in x 25in x 25in for standard items
  • Boxes that weigh more than 50 lb must contain "Team Lift"/"Heavy Package" safety label displayed on top and sides of each heavy-weight box (5 labels in total)

Box Content Information

Providing detailed box contents helps speed up receiving:

  • Include quantity of each ASIN per box
  • Provide accurate box weight and dimensions
  • Add expiration dates if applicable
  • Note: If you skip this step, manual processing fees will apply

Smart Shipping Strategies

Before You Ship:

  1. Book carrier service well in advance
  2. Provide accurate delivery estimates
  3. Double-check destination addresses
  4. Include complete tracking information

Use Available Tools:

Common Mistakes to Avoid

❌ Using non-compliant packing materials

❌ Forgetting to cover original barcodes

❌ Skipping box content information

❌ Sending boxes that exceed weight limits

❌ Using insufficient packaging protection

Pro Tips from Experienced Sellers

"Take the time and do it correctly and your stuff will fly through the distribution centers. Six years and FBA has never lost any of my items."

"Your first task is to create a competitive listing BEFORE sending in inventory. Build your inventory slowly to match demand."

Need More Help?

For detailed packaging requirements, visit the FBA Packaging Requirements help page in Seller Central.

Share With Us

What's your biggest challenge with shipment prep? Share your questions or tips below - let's help each other succeed!

NR_Amazon

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FBS account. We saw the DD+7 take effect...

Then we saw "Funds Available" starting to show, only to see Amazon "double dip", taking future shipping off of the "Funds Available".

Now, we see sales dump into "deferred transactions" on the payout page. OK Cool. So maybe that holding bucket will hold what we had before DD+7.

But no, it doesn't. New sales are now going into the "deferred transactions" bucket, while still double-dipping out of the "Funds Available" line.

Insanity.

This appears to be a complete deception on Amazon about what DD+7 was supposed to be. We were gated on March 5th. Small account, so our cash flow is impacted, but nowhere near the big sellers.

At the end of the day, we're witnessing DD+21+ at this point after the shipping of current orders are taken from the "Funds Available" line vs just putting it all in "Deferred Transactions".

On a good note, we've had an uptick in sales as other sellers have given up... so a small win there.

FFS...

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@Seller_RSwABJNHpHnEZ

After opening 8 cases, I finally had a member of the Amazon technical team fix the issue where my Deferred Orders for Standard Orders weren't showing up.

Unfortunately, when they resolved one issue, another, more significant one arose. I have not taken a disbursement since April 9, 2026, yet my sales remain at $0.00 despite generating 5 figures in sales during that time. My All Accounts balance has not increased, while my shipping expenses have risen. I understand that shipping deductions reflect the cost of labels being taken out in real time, as per the DD+7 policy.

However, I do not understand why, after shipping over 500 orders (including Merchant Fulfilled and FBA orders) over the past four days, my sales still remain at $0.00—except for $18.78, which was returned to inventory. Additionally, my All Accounts balance has not increased.

Please help. I am on my second case regarding this issue, as the first one was closed. The new case number is #19913194371.

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DD+7 turned into DD+40? What is going on!?
by Seller_qluwK9F9Tvr7e
Amazon replied

Ok, I know there is a lot of confusion about DD+7, but we are aware of this change and we understand the process.

Our last disbursement was on the 13th of March, and then the DD+7 kicked in and our next deposit was held, and we were to suppose to get our next disbursement on the 11th of April

Fine, that's what we understood would happen...

But now for no apparent reason, Amazon decided to change our disbursement date to the 21st, and today (April 7th) they released less than 3% of our already cleared funds that went through the DD+7 process.... those funds were suppose to release on the 11th of April...

This is turning into DD+40 days, what is going on? is this a glitch? this is devastating to our cash flow.

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I have been selling for over 15 years on Amazon. No reason for this. Account health is good.

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One of our best selling listings has been suppressed from Featured Offers for over a week with us getting daily emails to match the price to be "competitive". Our price was $49.99 with free shipping and the price at the other retailer is $43.98 + $5.99 shipping that is added at checkout.

I have matched this price ($43.98+$5.99) exactly with the same price and shipping, but Amazon is still showing it as not competitive and wants the price to be $43.98 with free shipping which is just not possible. I have tried several times to work with Seller Support on this issue and they are not offering any help other than copy and paste responses about pricing policy. Any ideas on how to get Amazon to understand that the price at the other retailer does not include shipping?

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The title says it. If you have a product that's been in the catalog for a while you might have an old list price...

This seems to have just started happening recently. Example: Even if an item an item has been selling consistently at $9 for years and there are no lower competitive external offers, if the product has an old list price of $6 - Amazon will now deactivate the listing.

How is it that Amazon can continue to squeeze us with fees while still insisting that we maintain prices from 8+ years ago? (And sometimes these old list prices appear to have been entered incorrectly even back then, but now they're locked in.)

Fighting price gouging is one thing - but this is out of control.

Seller Support seems less willing than ever to entertain pricing appeals. I've had a few ask me to submit my invoices to show my purchase price. What exactly is Amazon going to do with that information?

Is Amazon now going to dictate to me what my acceptable margins are?

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We are an registered Brand Representative of Atlanta DTH – a US company specializing in telecommunications equipment, specifically converter boxes/TV tuner. Recently we brought on their latest model of ATSC 3.0 converter box, updated descriptions, images, applied A+ content and created a brand store. Sales were ramping up and we were on target to hit 200+ units per month, when suddenly we were hit with Restricted Products Policy Violation. The ASIN was taken down and the inventory was marked as unfulfillable.

“This product has been identified as a streaming media player that is facilitating copyright infringement. Amazon policy prohibits the listing or sale of products that promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content. For more information, please see our Electronics Seller Help Page: https://sellercentral.amazon.com/help/hub/reference/G200164510 and https://sellercentral.amazon.com/help/hub/reference/G202183590”

The above assessment is incorrect. The ASIN B0FH54L8YH is not a streaming media player. It is a TV tuner/converter box designed to receive over-the-air TV signals. It is FCC certified and complies with all FCC regulations. The brand itself is part of ATSC board.

We have filed an appeal describing above and it was denied within 2 hours. We have appealed again requesting escalation, and that was denied again in less than 10 minutes. That tells us that no one really took time to read the explanation and the appeal.

Case ID 19854971401.

If any mod could raise it to the proper department, that would be greatly appreciated.

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