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This is crazy... we have had a WHOLE BUNCH of orders, which hurt our VTR, shipped via FEDEX, showing delivered on 7/03/2025... HOW IS THAT POSSIBLE AS IT IS MARCH!!!!! THIS IS ABSURD @Seller_RSwABJNHpHnEZ

Fedex: 286114107637 - Says delivered 07/03

Fedex: 286186634563 - Says delivered 10/03 - HUH?????

Fedex: 286117043116 - Says delivered 07/03

Fedex: 286117056664 - Says delivered 07/03

We have about 20 more of these... i could scream. wasted 5 hours today trying to sort out WHAT IS GOING ON.. everything went haywire on amazon end of February and has not recovered and we are paying the PRICE>

WHAT IS GOING ON.. I AM SO TIRED OF COMPLAING ABOUT THE SAME ISSUES. NOW WE HAVE TOTALLY INCORRECT INFO being passed from Fedex to Amazon.. or vice versa... Wrong weight / dimensions..

OUR BUSINESS HERE IS IN JEAPORDY DUE TO INEPTITUDE OF AMAZON. WE SHIP ON TIME, WE DO OUR PART..AND AMAZON FEDEX USPS DROP THE BALL AND WE GET OUR METRICS hit hard...

SOMEONE SPEAK UP

Hi Amazon Seller Support,

My account was deactivated on August 29, 2024. I went through the process of getting it reactivated and still remains deactivated to this day.

The problem is I went through interview inventory authenticity verification with a 3rd party company. There were no problems, and they were suppose to return my inventory back to me. That was 3 months ago. I saw that my inventory that was scheduled to return back to me was all cancelled. I tried creating a removal order myself but it leads me to an error page.

Can someone look into this for me, as I do not have access to contact Amazon seller support directly or Amazon Account Health because of the status of my account.

@Atlas_Amazon

@Jurgen_Amazon

@Ricardo_Amazon

@Sunnie_Amazon

@Joey_Amazon

@KJ_Amazon

@Dominic_Amazon

@Emet_Amazon

@TaylorR_Amazon

@CR_Amazon

@LeviDylan_Amazon

@Nikki_Amazon

@Connor_Amazon

Feedback stated they never received the item, while we have tracking showing it does. Auto feedback of course denied me, so would appreciate a MOD looking at this. Case #:

17279381341

Hello everyone, my sales are down drastically, anyone else like this?

1 month ago it was selling 7 units on average per day and now 2 units, that is a drop of 60%.

Hi there forum and hopefully Amazon Help,

Case ID: 17411931171

We are in a vicious loop trying to register our brand on Brand Registry and keep getting a generic response that simply says:

Your appeal for Brand Registry enrollment application "Posterprintshop" has been rejected.Why did this happen? This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time of submitting the appeal form.

However, everything MATCHES PERFECTLY. We have uploaded to the appeal both times the;

- actual SS-4 form from IRS showing the EIN # provided, which perfectly matches the company name and address given

- the Articles of Incorporation with our state, showing the LLC registered name and address, which matches the above.

- the USPTO receipt, showing the exact same LLC name and address on above two documents, and doing online search on USPTO TARS, the application is live and shows same name and business name as well.

EVERYTHING 100% MATCHES and we're uploading docs that show this. Spelling, address, name, and EIN #'s - nothing is off.

Who can help us get a real answer as to what it is they can't verify? We can't fix something if we don't know what they don't like, and continually responding with "we can't verify" but everything is public, uploaded, documented and matching is driving us insane.

The only far fetched thing I can think of is that the business is a single member LLC and I've heard issues with Amazon's 'automated' systems having difficulty verifying single member LLC EIN's properly, but how do we overcome this when everything matches?

Sincerely appreciate any guidance here as we've spent a lot of time and money to set up the LLC and register the trademark and don't want to throw more $ down the drain changing things if we don't know what Amazon isn't liking about the current setup. This response is so vague.

The case ID is17411931171

Thank you!

For at least the past six months I've been replenishing my product once it gets below the 45 day inventory level mark, sending in about one month of additional supply of inventory for the items close to that 45 day mark. Despite my extremely proactive effort in keeping inventory levels high in Amazon's warehouses, I continue to get charged the low inventory level fee. Why? I do not know. What I do know is that Amazon is taking longer than ever to process inbound shipments and they are charging me low inventory fees for inventory that is simply sitting in truck yards, on docks, and who knows where else throughout the AMZ-verse. Not only that but they make it nearly impossible to pinpoint the exact moments they are charging the fees. They have reports that give you the summarized totals of what they are charging you for a particular sku for the period you select. But there are no reports that I've been able to find that show you each moment they charge you the fee. Instead it appears to be surreptitiously getting buried in the fulfillment fee. In other words they are charging slightly more for the fulfillment fee and not being transparent about the fact that they are charging you more. This nickel and diming added up to about $6,000 for me in 2024. What I'm asking for is both transparency on the part of Amazon in their reporting as well as a return of seller funds for fees that are being charged for inventory that they are not processing through their system in a timely manner. Is anyone else out there having this problem as well?

Hello everyone,

I recently created a new seller account on Amazon. My account had no listings, no orders, and no reviews—it was completely new. However, my account was deactivated, and the reason given was:

“After reviewing the information from your virtual identity verification, we believe or our controls identify that your account has been used to engage in deceptive, fraudulent, or illegal activity. As a result, your account will not be reactivated."

The deactivation was due to virtual verification. Unfortunately, I was not prepared for the video call and got confused during the process. Since then, I have submitted multiple appeals requesting another chance for virtual verification to prove my identity, as I am a verified and legitimate seller.

I need guidance on how to reactivate my account. Has anyone faced a similar issue? What steps should I take to convince Amazon to give me another chance for virtual verification?

Any help would be greatly appreciated.

Thank you!

We recently underwent the Section 3 audit and the video identity verification process, and we are pleased to share our positive experience. Throughout the entire process, Amazon provided clear instructions and timely updates, ensuring a smooth and efficient verification.

The Section 3 audit was conducted professionally, with Amazon’s team demonstrating a thorough approach to compliance and account security. Their detailed review helped reinforce confidence in the platform’s commitment to maintaining a secure and trustworthy marketplace.

The video identity verification process was equally seamless. The step-by-step guidance made it easy to complete, and the verification team was professional, efficient, and responsive. The process was well-structured, ensuring that identity verification was completed accurately and without unnecessary delays.

We appreciate Amazon’s dedication to maintaining high standards for seller authentication and compliance. The swift resolution of our account review, along with the reinstatement of FBA shipment creation and fund disbursement, showcases Amazon’s commitment to fair and transparent processes.

Thank you to the Amazon team for their diligence and support throughout this process. We look forward to continuing our business on the platform.