Welcome to Seller Forums

I have 6 FBA Shipments each with 100 units per shipment. Total 600 units.

They have logged in 365/600.

I need help please!

Admins please help as CS cintinues to deny everythign!

Who uses AI with their listings? Does it help? Do you use it for descriptions or pictures. Has it helped with sales? Sales are tanking this year and wondering if using AI will help increase my sales.

hi@Seller_guPeMXBrBxqyU

Case ID 17948836121

ASIN B075RWBCPK

Same issues three months ago, brand is changed and variation got separated

Want to keep you in the loop, hopefully the support will resolve the issues shortly.

Thanks, io tags

Hi sellers,

I’m hoping someone can help or has been through this.

I created a proper FBA shipment inside Amazon Seller Central, and Amazon assigned me this address:

WBW2 – 1300 Corporate Way, Olyphant, PA 18447, United States

I shipped my inventory from the UAE, and somehow it ended up in the hands of USPS for final delivery. Now USPS has marked the shipment as:

“Available for Pickup” at a USPS facility

I contacted USPS directly, and they told me that:

The package is being held at a USPS post office (possibly a PO Box facility).

They will not deliver to Amazon’s fulfillment center.

They also won’t allow me or a third-party courier to pick it up.

They said Amazon has to pick it up themselves, or it will be returned or destroyed after 15 days.

I opened a case with Amazon support, but I’m getting generic responses. This is really frustrating because I followed Amazon’s exact instructions, used the provided address, and the package is now at risk of being lost — through no fault of my own.

Has anyone else experienced this recently with WBW2 (or any other FC)?

How did you get Amazon to act or resolve it?

Any help or insight would be appreciated.

Thanks in advance!

I put up a new custom listing for a customer 8 hours ago. I had to fix a couple of issues but it still says "currently unavailabe". I don't know why.

https://www.amazon.com/dp/B0FF2N4CC6

Hello, I am a new seller and I sent my first shipment to Amazon. ( yayyyyy) I have a notification saying my inventory is stranded. How do I fix this. I’m confused. Please help.

If my product is at my store and a person orders on Amazon to ship to them, how do I get it to them? Do they send me shipping label, boxes or do the amazon person come get the product and package and ship it for me

Hello guys,

We are making handmade metal items and our average fulfillment time is 3-4 days (we usually ship earlier FBM). We have been watching the orders closely for about 3 months now and we realized that our open order limit is 63. No matter how the ads respond, orders are cutting of at usually around 63 open orders. For example we receive 20 orders in the day until it passes 60's, then it literally stops. Due to the nature of the products, it is close to impossible ship them the same day. Even if we could, it would still stop at that number and we won't be able to scale.

Is anyone having this kind of issue? I will appreciate if there is anythink you guys know and we don't.

Thanks a lot in advance.

We have been professional sellers on Amazon for over 5 years. We are thoroughly familiar with the proper procedures for preparing and shipping inventory, labeling products, uploading files, and creating shipments.This is the first time we have encountered such a serious issue:

The shipment was delivered on April 10 to the destination fulfillment center (POC3)

it was closed on June 10.

BUT this shipment still have 120 sets of product was missing.

In this period, we opened so many case to ask for theri help, but they just told us it should be wait until Jun 10.

This timeline clearly demonstrates that there was an error during Amazon's internal handling of the shipment. In other words, the items were lost while they were in Amazon’s possession at POC3 and no one seems to have an answer. As of today, 120 units are missing, and Amazon must take responsibility and issue the appropriate compensation.have sent manufacturer invoice.

So we provide the Invoice for the case to be investigated, but Amazon not admitted fault after losing my product and said they received an unexpected item with the wrong UPC. We check this ASIN is not our product even not our product supply chain. how can we send the wrong item to this shipment?

I keep writing and they ignore my emails referencing the details over and over again it’s been over two months?

Any recourse? Please help us !!!!

Thanks

@Xander_Amazon

@Jim_Amazon

@Dougal_Amazon

@Danny_Amazon

@Quincy_Amazon

@Connor_Amazon

@Emet_Amazon

@Nano_Amazon

@Cade_Amazon

@Jameson_Amazon

@Manny_Amazon

@Micah_Amazon

@Cooper_Amazon

@KJ_Amazon

@Bryce_Amazon

@Jameson_Amazon

@KJ_Amazon

@Sandy_Amazon

@Glenn_Amazon

@CR_Amazon

@Joey_Amazon