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I currently have 2,728 active product listings, some with multiple other sellers, and some as the only seller. My store is 7 figures annually averaging 30-40 units sold daily this time of year. Last night, I had a promotion end and as of 4pm today, I've had zero sales. I often set promotions and have never experienced a 0 unit day during a transition period (from one promotion to another) ever before. I would typically expect a drop in sales when a promotion ends, but 0 units in the later part of the afternoon is unheard of for me.

I've also checked my account health, and everything is in the green so I don't think Amazon is suppressing my listings due to account health.

I've looked on Down Detector to see if Amazon is having issues today, and while it says "no current problems at Amazon", the graph has spiked today.

Wondering if any other sellers have experienced this and can offer some advice.

Hello,

I submitted an appeal for my deactivated account on July 28, 2024, and received a message that stated: "We received your submission. Our evaluation is in progress." However, it's been over a month, and I need to submit more information to support my appeal.

The problem is that the Submit button is no longer visible, and I still see the same message about my submission being evaluated. I'm worried that I won't be able to reactivate my account without providing the additional info.

Has anyone else experienced this or know how to resolve it? Any help would be greatly appreciated! I really need to get my account reactivated.

I really appreciate any help you can provide.

Hello,

I am having a hold on my disbursement, although there are no issues with my account. Can someone please look into this matter, help resolve this issue, and release my funds?

"There are no a-z claims, chargebacks, or any active TRO on my account"

Thank you.

@Seller_QYS7Alex1XIw4 @Seller_JT2cdQLa0Oueg @Seller_0LGKv5aIHcC3F @Seller_guLNtDGZuva40 @Seller_pAPBCLhysbW5T

It is not possible to enter my related account.

PPV EEUU 2

A message tells me that there is no account created with this email

Hello, I am Major (Retd.) Sudhir Saha, a Bangladeshi book writer with numerous published works. I am looking to sell my books on Amazon and have created an individual seller account. However, I keep encountering an issue where it says, "Your account does not qualify." Could you please provide me with a proper and easy solution to resolve this problem?

2024 has been a rough one, we were a seven figure brand last year and are down a solid 50% this year... have kept our products in stock, launched some new products and can't seem to figure out what the deal is. It's me and my sister who run the business and we are now having to consider getting other jobs.

Has anybody else seen a huge drop in sales this year? We are in panic mode.

I would LOVE to get some input from any sellers that have experience with this. I have been trying for months to get this resolved with support but to no avail. I'd also love if I could get a moderator in here to offer some assistance.

We have a listing that some other seller duplicated and they are selling our item. We aren't talking about a knock-off...this seller created a new ASIN and copied over all our information - title, bullets, images, everything - but they entered it under their brand name, even though the title shows our brand name. We have purchased test copies and they are indeed selling our item with our UPC (but they created this ASIN without a UPC and they are covering it with an Amazon label).

I have filed with Brand Registry but Brand Registry keeps coming back and saying that this is OUR branded item and we cant file a complaint against our own item. We go to Seller Support and they say it is NOT our brand and that we have to work with Brand Registry.

Here are two screen shots - one shows that we cant merge these listings (even though all the details are EXACTLY the same) because they are different brands. The other shows the notice from brand registry saying we can't file a violation because this is our brand.

I don't know what to do anymore. I've been in circles with support and can't seem to get anything resolved.

For any mods - the currently open case is 16003548801. Is there any path to escalation that you can help with?

@Seller_t9kvdr2yixQej @Seller_aEROSwwdnzGiU @Seller_hme3Wbydd1ihr @Seller_SBIjJooGeXSQ6 @Seller_l3eCP9f1PtJXC @Seller_RsATYbG9XP0HP @Seller_YeWcEeTwlVO93 @Seller_s3amN64nZ4y9V@Seller_PIHyltK09pbl3 @Seller_8hQgfj6OVZYse