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I'm having trouble closing listings with the new inventory pages. I check the box on the left of the listing, click the "close listing" selection at the bottom of the inventory page, and nothing happens

Hello everyone,

I’m reaching out to the Amazon seller community in hopes of getting some advice. I’ve been dealing with a frustrating issue for months, and despite following all necessary steps, I am still struggling to have my account reinstated.

My account was suspended due to allegations of selling counterfeit products. I provided detailed documentation, including invoices and letters of authorization. Despite submitting these documents multiple times, I continued to receive generic rejections without a clear explanation of what was lacking.

After several appeals and back-and-forth communication, Amazon allowed me to recall inventory from FBA. I’ve since received the recalled items and have no intention of relisting them on Amazon but I am still getting generic rejections on appeal submission without clear explanation of what's lacking.

I’ve experienced significant business losses throughout this process, and the lack of clear communication and resolution is incredibly frustrating. If anyone has faced a similar situation or has any advice on how to get this resolved, I’d appreciate your insights.

Thanks in advance for any guidance you can provide.

@Seller_pAPBCLhysbW5T

@Seller_F4AbbFj6ovBk3

@Seller_4GjtS9k0cnHHv

@Seller_aEROSwwdnzGiU

@Seller_1KYLYkgAlu4xX

@Seller_OOVUXZLmb2UEH

@Seller_PIHyltK09pbl3

@Seller_pmPMHSY5A35rL

@Seller_fXQIQzsolCXuL

@Seller_GEZPMc4CeQfh6

Hello Community,

Attached below is a email from Amazon on 10-10-2024. However my account status is in the same deactivated status as its been for the last month. I've tried 4 times to reach out to seller support. The last call the poor guys English was sooo bad that we couldn't even complete one sentence together. Not 100 percent what to do from here. any ideas? I appreciate you guys!!! The two ASINS listed are new info provided by AMAZON but I don't even have those listed any longer. In fact they aren't even listed on my account. My point is neither of the below claims from Amazon are true so far.

Dear ______,

We have reviewed the information you provided. As a result, we will disburse your available funds on the next settlement date. If you have questions related to funds disbursement, "not allowed url's"

We have also reviewed the provided information regarding the ownership of the inventory and determined that you have provided invalid proof of purchase . We are exercising our right of disposal under the section F-7 of the "Amazon Services Business Solutions Agreement" and the "Unsuitable inventory investigations policy". Amazon’s Business Solutions Agreement can be found at However, this will not make any change to the status of your account, it remains activated.

ASIN: B079NFZM56 , B0BL2BB4GV

Thank you for your patience and cooperation with this process.

Thank you,

Amazon

I'd like to start selling a set comprising a face lotion and a face toner. FYI, I'm a brand owner and have rights to sell these. I plan to wrap them together in one bag and send them to FBA.

How do I go about creating a listing?

I just went to "add product," but I only see the option to reveal how many pf the IDENTICAL items I am selling.

Obviously, if I sell a lotion and a toner as a set, they area not identical. How do I indicate that I'm selling a set of different products?

And what about UPC codes? How many do I need?

Do I need a UPC code for lotion, face toner, AND the set (so three in total) even if I will only sell them as a set?

Or do I need only one UPC as a set?

I mean, it'd be ridiculous if you are selling a set of 100 colored pencils of different colors and you need 100 UPC codes for different colored pencils in a set.

With the same logic, then, I would only need one UPC code, one for the set..?

Hello Friends,

I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?

Orders have been delivered with Tracking Number and Signature. Even though, A to Z team is giving a refund to the buyer. Please see below one of the orders.

112-2683155-4580264

What is going on with these FBA shipments. For the 3rd time in month the lost 3 entire boxes, and one that they claim only 5 of 46 was shipped. All different warehouses. Is there a mod that can explain this? I am getting dinged left & right for shipping errors and OUT of the inventory, so losing plenty of money on top of this.

We are selling safebox with AA batteries. A week ago, Amazon said we sell button cell battery and need provide compliance. After several cases, Amazon found out we do not sell product contain button cell battery and dimissed the decision.

But suddenly all of my product are marked as defetive. I contacted through case for several days, no one can explain to us what happeded. None of the product were sold to buyers at all. I have no clue why all the products are marked as defective in one night.

Amazon staff just told me create removal order for this. But if that all brand new products are failed at the same time, how can I bargin with Amazon for compensation. I paid a lot for the safebox to sotre in the Amazon warehouse. And they just said it all broken now and let me remove it. It's a lot of money to us.

Does anyone ever met this situtaion

Please help me out

hello my asins are inactive due to missing date in CPC but i have already fixed it and submitted the new cpc report but still my asins are in active kindly someone help this will effect my sales rankigs

Case id 16419550181

@Seller_JT2cdQLa0Oueg @Seller_QYS7Alex1XIw4