Seller Forums
Sign in
Sign in
user profile
Sign in
ForumsHomeDiscussionsGroups
ForumsHomeDiscussionsGroups
user profile
Sign in

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_GEZPMc4CeQfh6∙
user profile
Seller_uviPSXEEPvYze∙
user profile
Seller_pyCNvcu4niexi∙
user profile
Seller_VzZsuttDaKKvS∙
user profile
News_Amazon∙
user profile
Seller_zukQNO61PzGck∙
user profile
Seller_aXDjKuEuvl7qp∙in group
user profile
Seller_Gf9zsBWvjfAiw∙
user profile
Seller_DYjXlDydEFVTy∙in group
user profile
Seller_2RoMQKR7DAiYj∙in group
user profile
Seller_K3QNuLTDshpy6∙in group

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_GEZPMc4CeQfh6∙
user profile
Seller_uviPSXEEPvYze∙
user profile
Seller_pyCNvcu4niexi∙
user profile
Seller_VzZsuttDaKKvS∙
user profile
News_Amazon∙
user profile
Seller_zukQNO61PzGck∙
user profile
Seller_aXDjKuEuvl7qp∙in group
user profile
Seller_Gf9zsBWvjfAiw∙
user profile
Seller_DYjXlDydEFVTy∙in group
user profile
Seller_2RoMQKR7DAiYj∙in group
user profile
Seller_K3QNuLTDshpy6∙in group

Welcome to Seller Forums

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller Solstice Celebration: Pinpointing the Perfect Present
by Seller_GEZPMc4CeQfh6

Welcome back to another beautifully crisp day for our Seller Solstice Celebration!

This year, the Community Managers drew names to buy holiday gifts for each other off Amazon. I need your help in purchasing a gift for my colleague which which I'll describe in a moment. Your mission is to search Amazon (and perhaps even suggest items from your own listings) for a gift you think would be ideal for this Community Manager.

Here's the fun part: Everyone who responds will be entered to win not only our daily $25 dollar gift card prize but also a chance at the grand prize, a ticket to Accelerate! Let's make this Solstice gift exchange something special. You can check out the Seller Solstice Celebration Official rules for more information!

This Community Manager:

  • Loves trying new recipes in the kitchen
  • Has an amazing hair, skin and nail regime (as self-care is important to them)
  • Enjoys painting when they have the time
  • Hosts game nights with their family and friends often
  • Travels aboard a few times a year
  • Explores local food, coffee and tea shops
  • Is a fan of Warner Bros. Television shows (such as Friends and Gilmore Girls)

Thank you for helping me shop for my friend! ~ Cooper_Amazon

P.S. (I hope they don’t read this post) 😅

14 votes
0 votes
99 views
27 replies
Latest activity
user profile
"missing offer" error
by Seller_uviPSXEEPvYze

I am getting a "missing offer" error for some of my lists and I cannot access the "edit" section on the list. Can you please support me?

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Trend of seller support saying they dida cubiscan when they didn't
by Seller_pyCNvcu4niexi

This seems to have been going on a while now, but sometimes, when we request a cubiscan, ss comes back to us the next day and says the cubiscan was performed, but gives us the EXACT same measurements as before down to a 1/100th of an inch. Next to impossible that an actual 2nd cubiscan gives exactly the same.

Why is this happening? Are they (warehouse workers or seller support) just lazy or what? It's just dishonest to say you did something when clearly you didn't.

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Please Help, Why are my products being listed as "Currently Unavailable" when they are Active, I have Inventory and have a Healthy account status?
by Seller_VzZsuttDaKKvS

I'm showing Active with Inventory in Seller Central, but my listings are "Currently Unavailable" when customers try to buy them. I also tried to get help through Support, by Investigating Inactive and Blocked Listings, but the response was that the listing is "Active and Buyable."

I sell in Handmade, FBM, Case # 16740688021. ASIN B06XS8LMR6 is an example of just one of my products and have attached a screenshot.

My other ASINs affected B01N152UVK, B06XS8LMR6, B078TDYTZB, B06VWZ5P99, B06XSFY3VW, B07BRRBKRV, B07LCC13W6, B07LCMH9ML, B07B64KYDH, B07YCPSKNC, B07XWMBHWC, B07V6BLF2Q

Thanks so much for your help and support!

0 votes
0 votes
3 views
4 replies
Latest activity
user profile
A note on the recent Product Bundling Policy update
by News_Amazon
Amazon replied

On October 14, 2024, we announced updates to the Product Bundling Policy for consumables products in several categories. We introduced these new requirements because consumables products are more likely to be ingested, applied to the skin, or used by vulnerable populations such as children and pets. They also typically have stricter storage and handling guidelines. We’ve introduced stricter policies for bundles that include consumable goods to ensure that all the consumables products included in the bundle are authentic and safe to use and consume.

However, we heard your feedback that the policy lacked clarity, making it difficult to understand how it impacts your business. We apologize for any confusion this may have caused and we appreciate you providing feedback to help us improve.

Based on your input, we’ve updated the consumables bundling policy language to be clearer:

  • All bundles must be product configurations packaged by the original manufacturer or brand. For example, you can list a bundle that includes Dawn dish spray and dish spray refills which was originally packaged by Dawn. However, you cannot list a bundle of Dawn dish spray and dish spray refills that you have re-packaged. You also cannot create your own bundle combining Dawn products with gloves and sponges from other manufacturers or brands.
  • Products may be reconfigured and repackaged as bundles if you have a Letter of Authorization from a brand owner or manufacturer granting permission to repackage. All products in a bundle must belong to the same brand, and the bundle must be branded with the same brand name as the products.
  • Gift items listed within the gift basket category may contain products from multiple brands that are physically bundled together for customers in a manner suitable for gifting.

We've also updated the examples on the product bundling policy page to provide clearer resources for understanding this policy. To learn more, go to the Product Bundling Policy.

Effective immediately, all new consumables bundles must comply with the updated policy. For existing bundles, we will begin enforcing the new policy on January 1, 2025. We’ll notify you through email and the Account Health dashboard if you have non-compliant bundles that are scheduled to be suppressed.

3 votes
4 votes
198 views
19 replies
Latest activity
user profile
Seller Solstice Celebration: Seller Central Solutions - Quiz 1
by Seller_zukQNO61PzGck
Amazon replied

Hello Sellers,

Thanks for participating in the Seller Solstice Celebration so far!

To get your entry for today’s $25 Amazon gift card and an entry towards the Grand Prize Sweepstakes, we are testing your knowledge of Selling on Amazon. You will receive an entry to the prize whether you’re right or not. Use this as an opportunity to flex your knowledge or learn something new!

Today’s question is:

FBA vs FBM: Which one lets Amazon's elves do the heavy lifting?

Check out the full contest rules here.

Best of luck!

-Glenn

36 votes
0 votes
245 views
88 replies
Latest activity
user profile
Deactivate few child ASINs temporarily
by Seller_aXDjKuEuvl7qp
in group

We want to hide few child ASINs from the listing, temporarily, as the inventory has still not reached the warehouse.

So we want to just show the color / make of product which is available, as visible.

Am told that closing the listing will mess up the inbound inventory, which we would not want to mess with.

Is there is a clean way to temporarily deactivate few ASINs?

0 votes
0 votes
4 views
1 reply
Latest activity
user profile
Send Products to AWD with Amazon Global Logistics
by Seller_Gf9zsBWvjfAiw
Amazon replied

I've shipped 84boxes of products to Amazon Warehouse and Distribution Center (AWD) IUSJ.

Delivered on Nov 21, 2024 (18 days ago).

Opened a case and waiting for an answer for 2 weeks! They repeat and repeat the answers!

"We have reached out to our internal team to investigate the issue and they are currently looking into your issue."

Literally these internal teams they do not answer anything.

We've paid for the goods, shipping, customs, designers, and everything else, but I have no idea if the goods are lost or damaged.

This is the season, I am really disappointed.

If anyone knows any solutions, please help.

Note: I've used AGL, AWD shipments can not be tracked. That's another issue.

0 votes
0 votes
5 views
2 replies
Latest activity
user profile
Sometimes I don't get FBA Pick & Pack Fee charged to my orders.
by Seller_DYjXlDydEFVTy
in group

Sometimes I don't get FBA Pick & Pack Fee charged to my orders, only referral fees get charged to me.

It's happening in same category and samll size pack

I cannot find any patterns on this waiver. It seems to be applied to the ones that I recently stocked up, but it is not the case for all of them.

Thanks for rely

0 votes
0 votes
2 views
1 reply
Latest activity
user profile
Product compliance - manufacturer minimum age
by Seller_2RoMQKR7DAiYj
in group

I've had a product that by mistake I put the manufacturing age 14 months, but I mean for 14 and older (192 months). It went to the compliance team. I made the change to the listing, but since it's suppressed, the change doesn't show. I appealed more than 5 times and they refused to make the change.

I tried to call and no one can help. What do you suggest I do?

It's really frustrating because I sent the stock through amazon FBA and they cancelled my listing.

0 votes
0 votes
2 views
1 reply
Latest activity
user profile
About product receiving
by Seller_K3QNuLTDshpy6
in group

Hello everyone,

I have a question for sellers who use Amazon Fulfillment Centers. I’ve been having an ongoing issue where, every time my products are received at the Amazon Fulfillment Centers, around 50% of the items in the boxes are missing. This has happened repeatedly with all shipments, and it’s becoming a significant problem.

Has anyone else experienced this issue? If so, how did you resolve it? Any insights or advice would be greatly appreciated.

Thank you!

0 votes
0 votes
3 views
1 reply
Latest activity

FAQs

Learn more about Seller Forums, how to participate in discussions and more!
View FAQs

Community Guidelines

Tips to maintain a safe and inclusive environment
View Community Guidelines

Release Notes

Stay up to date with improvements coming to Seller Forums.
View Release Notes

Conditions of Use

Review Terms and Conditions for Seller Forums
View Terms of Use

Privacy Notice

Review Privacy Notice for Seller Forums
View Privacy Notice

Report Abuse

Use this form to report abuse of Amazon policies
Report