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Hey sellers! 👋

If you've noticed the option to switch back to classic Seller Central is gone, here's what you need to know: the new Seller Central will soon be the default experience for all sellers.

The good news? All your tools are still here — they've just been reorganized into six dedicated workspaces: My business, Products, Supply chain, Orders, Finance, Marketing and Account Health.

3 Ways to Find Any Tool

  1. Click a workspace tab at the top of the homepage to go directly to that area.
  2. Open the navigation menu (top-left corner of any page) to browse tools within each workspace.
  3. Use the search bar at the top of the site — type the name of any tool and click the result.

Bookmark These Two Pages

Save these help articles for quick reference anytime you need to locate a tool:

📌 Where to Find Your Tools in the New Seller Central — A detailed guide showing exactly where every tool now lives across all six workspaces.

📌 New Seller Central Experience — An overview of how the new experience is organized, including workspaces and the Action Center.

Nothing Has Changed Behind the Scenes

  • Your account data, listings, inventory, and order history are all the same.
  • Your SP-API integrations and third-party tools continue to work.
  • Your advertising campaigns, promotions, and FBA settings are unaffected.

The new layout was built on feedback from sellers like you to make managing your business faster and easier. Bookmark those two links above, and you'll always have a quick reference when you need it.

Have a question about where to find something? Drop it in the comments — we're here to help!

7 votes
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Dear Amazon,

Thank you for the new Seller Central experience. I especially appreciate the decision to not only move everything but also rename it. Changing the navigation alone would have been too easy. This way, even if I remember exactly what I need, I still get the rewarding experience of wondering whether it still exists.

I’m also enjoying the efficiency improvements. Tasks that once took one click now take five, which gives me significantly more time to reflect on my choices. It’s nice to know that after years of learning Seller Central and developing an efficient workflow, I can once again experience the excitement of being completely new here.

The new navigation is particularly helpful. Previously, I had the bad habit of knowing where things were. Now, every task begins with a brief scavenger hunt. Sometimes I find what I’m looking for. Sometimes I find something completely unrelated that has also been renamed. Either way, I’m learning.

And thank you for asking me to take the tour every time I switch accounts. I know I declined it 30 seconds ago, but perhaps I’ve changed as a person since then. Maybe this time, after switching from one account to another, I will finally decide that what I really need is an overview of the interface I have been using all day.

At this point, I no longer find things in Seller Central. I encounter them unexpectedly. There is a genuine sense of accomplishment when I stumble across a page I was actually trying to reach.

Please don’t change anything back. I’m sure eventually we’ll all stop remembering what the old version was like, and then technically the problem will be solved.

Sincerely,

Someone who is pretty sure this feature used to be here

93 votes
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28 replies
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Amazon needs to stop restricting footwear brands!
by Seller_qKMgKy24Et8Y0

Over the last couple years Amazon has continued to roll out new brand 'partnerships' that include restricting listings to 3rd party sellers. Their reasoning is to 'offer our customers a better product catalog and ensure competitive pricing'. I feel as if Amazon is self destructing their own footwear sales, most of their restricted products sit out of stock. Basic colors of Nike Air Max 270 sit out of stock in every size, countless other models out of stock. Meanwhile many of us 3rd party sellers have stock that we could sell but are locked out due to these restrictions. The other frustrating part of this is that Amazon does NOT have competitive pricing on the rare occasion they do have them in stock. FULL MSPR for the products, for example the Air Max 270's are $170. Before the restrictions hit they averaged 130-160. So Amazon is not delivering on either of their goals and it's killing the footwear market. What I would suggest is to reverse these restriction and allow 3rd party sellers to actually offer a much wider product selection and compete with each other for pricing. True capitalism produces the best markets for seller and buyers! Or if that is not possible at least allow the listings to be sold under 'used' condition. Let us help you Amazon!

5 votes
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Hello there,

Case ID# 22285605661

On September 14, 2026, Amazon requested that I complete a virtual verification interview. I completed the interview on the same day, but I have not received any update or outcome regarding my verification since then.

I also opened Case ID #22285605661 on September 25, 2026, to follow up on the matter, but I have not received a response from Amazon yet.

Has anyone else experienced a similar delay with the account verification process? This prolonged lack of communication is becoming increasingly challenging and is making the verification process quite difficult for me. I would appreciate hearing from anyone who has faced a similar situation or has any advice on how to proceed.

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We had a legitimate OTDR percentage issue and we have since corrected the issue. Our OTDR has rebounded and is currently at 97.94%. However, we have not been able to appeal the deactivation. The option simply does not exist. Numerous chats, phone calls with Account Health reps result in basically the same response: Contact Account Health so that they can manually add the appeal button. Phone calls just lead me back to the same place: just wait and our investigation team will contact you.

But, yesterday, the clearest email was sent to me from Amazon after a lengthy chat about the issue. Here's the most important part of the email:

I'm XXXX and I see that you're requesting to reactivate your seller- fulfilled listings as it has been deactivated because your On-Time Delivery Rate (OTDR) fell below the 90% OTDR requirement.

I can see here that your OTDR is now at 90.09% and you have enabled AHT & SSA in your shipping settings.

Usually, you can reactivate your seller- fulfilled listings by clicking the Submit appeal at the top of your Account Health dashboard to request reinstatement of your capabilities to list seller-fulfilled products.

However, since this option is not available, I advise you to contact the Account Health Specialist by going to your Account Health Dashboard and clicking the Contact Us button to have this sorted out.

Please help. Thanks in advance.

2 votes
0 votes
81 views
9 replies
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Keep classic alive as an option, please
by Seller_mIs92krSxnwtf

Were any sellers consulted or polled prior to the SC redesign? I don't remember being asked, but maybe I missed an email? Consequently, everything I use regularly is either hidden, removed, or just made more difficult to understand. And aside from the general clunkiness, some little but important usability features are gone as well, i.e. no more pinch-zoom available, so mobile is often not an option for my old eyes. Is there any way to keep "classic," alive?

4 votes
0 votes
17 views
1 reply
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dear mother f amazon team
by Seller_pUBj21Y7J6Bez

i was send my product to fba and my account suspended

without reason

10 months happend where is my fba inventory are you guys taken my inventory i cant able to see fba listing and my inventory i want to claim my inventory

1 vote
3 votes
179 views
7 replies
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