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Are you ready for Prime Day? Have you seen all five of the Prime Day Prep posts from the Listings Lounge team over the last 2 weeks? These post show you how to drive traffic to your listings to boost your sales? Well, just in case you haven’t, or you missed one, I wanted put put everything in one place for you to review, as we only have a few days left until Prime Day on July 16th and 17th!

If your customers are like me, they will be finding all the things they never knew they needed, until finding them on Amazon this Prime Day!

Here is a recap of the Listings Lounge Prime Day Prep series:

Listings Lounge: Prime Day Prep - Transform Your Product Titles from Bland to Grand

* This post covered how to craft catchy, optimized product titles that grab shoppers' attention and highlight your key product benefits.

Listings Lounge: Prime Day Prep - Captivating Customers with Detail Page Videos

* This post emphasized the importance of product videos to showcase your items in action and build trust with potential buyers.

Listings Lounge: Prime Day Prep - Picture Perfect Image Practices to Attract Customers

* The focus here was on optimizing your product images to make a great first impression and highlight your offerings.

Listings Lounge: Prime Day Prep - Bullet Points That'll Blow Customers' Minds (And Wallets) this Prime Day

* This post provided tips for crafting compelling bullet point lists that quickly convey your product's key features and benefits.

Listings Lounge: Prime Day Prep - Your Prime Day Domination Plan for Product Descriptions

* The final post covered strategies for writing detailed, persuasive product descriptions that convert browsers into buyers.

By implementing the strategies covered across this comprehensive Prime Day prep series, you should be well on your way to boosting traffic, engagement, and sales during the upcoming Prime Day event on July 16-17. Wishing you the best of luck - may your sales soar!

Let us know if you need any clarification or have additional questions as you finalize your Prime Day preparations.

Your Create and Manage Listings Community Managers

UPVOTE 👍 / DOWNVOTE 👎 this post if you enjoy seeing content like this. Leave a comment on this post with questions you may have about this topic and let us know what Listing on Amazon subject matters you want us to feature next!

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Change of Brand Name
by Seller_Ml2j71oTFN5SY

i have 2 Brand name registered on amazon, but i have listed a products which belong to different brand is there any way i can change the brand on my listing

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I am over here scratching my head; trying to figure out WHO came up with the policy of “refund at first scan.” Does anyone else have the same problem with this as we do?!!? In my experience, you are only BEGGING for scammers to send back other items and keep the ones they received. We have had this happen to us; just curious if anyone else has had it happen as well. How does AMAZON propose to know that the buyer IS sending back the item ordered; or if they are sending empty tape rolls, like one of our buyers did. Amazon really needs to rethink this policy!

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Feature Offer Eligibility / Buy Box back to 0%
by Seller_yazeEJvQwgRLb
Amazon replied

Hello, back again with the same issue

My Buy Box / Feature offer eligibility is back to 0% for a few weeks now for absolutely no reason.

I own my own brand, there are no other sellers for it.

Performance metrics are all perfect (100% positive feedback, 0% ODR, 0 negative feedback, 0 charge backs, 0 violations, 0 late shipments, etc)

My sales have went close to 0

Asking for some help here, i have tried just about everything i can think of and nothing resolves it, i am still being throttled and have 0% buybox.

Any help would be so appreciated.

Thank you

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New to Amazon. Listed a body lotion that is like hundreds of others on the site, but under my own brand. Put to Inactive due to "Restricted Product Policy Violation". It is not a sexual product, etc. I went to Submit Appeal, and the says I have 0 violations - it is not listed to appeal. I have no Performance Notifications.

Anyone provide any feedback??

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Why is this allowed? @Seller_nS0jcFQNDLG3e

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cant edit shipping settings
by Seller_EhtvSbL2CgyEp

I have the individual selling plan and I am doing FBM. When I go to edit or add a shipping terms it says "You have an Individual selling plan. Features to customize your shipping settings and update your shipping rates are available in the Professional selling plan."

Do I have to pay the 40$ in order to fbm my items. The added default shipping fee isn't helping my win the buy box.

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Amazon now offers AI tool that generates title, description, and bullets points when creating a new listing. The problem is that you have to be super careful to check everything it has generated. Otherwise, small mistake will kill your product.

I created listing and used this "generate listing content" to see if it would give me a better product description and bullet points. Initially everything seemed good but once listing was created, I realized that it overwrote my product title. Once listing is created you cannot change the title as it keeps giving you error 8541. You no longer can reach catalog department to get their help. Support cases keep sending you to self-service tools that cannot resolve this issue.

Then we received Policy Violation warning for using prohibited health claim for our detox gummy. Our listing was removed before we could review auto-generated content and remove prohibited words. We called Account Health support. They sent us list of verbs that we cannot use in our listing. Some of these words were included in the product title, description and bullet points by auto-generated content tool. They told us to delete out listing, wait for 48 hours, and relist with proper wording according to Amazon's policy.

We followed instructions, deleted listing, waited for 48 hours, and now trying to create listing again but running into error 8541 there system now doesn't accept our new revised title because of the original already exists in the Amazon catalog. This original was created using "Generate listing content" tool and this AI tool included prohibited words in the title.

We were directed to use self-service tool to fix incorrect information but this tool work only for existing product listing. So, this is catch 22. Amazon's AI created listing that includes prohibited words, Amazon Account Policy bots flagged it after 3 weeks of the listing creation and after we already produced and sent the inventory to FBA, system removed this listing within 48 hour before we can revise this listing, Amazon support doesn't know what it is doing and just keeps sending scripted messages from their SOP manuals without understanding the issue, you cannot create a new listing with proper content that adheres to Amazon policy because Amazon catalog already has this erroneous information in its system even though you deleted the listing.

When Jeff Bezos started Amazon, he stated that you have to start with customer journey first and tailor your system remove any barriers to customer satisfaction. Apparently, Amazon sellers are not customers of Amazon platform as this system has become a monster that inflict maximum pain.

Anyone knows who to fix product title or get through a catalog department that can actually help resolving this issue? All it needs is to update product title from the backend like it used to do before this AI nonsense.

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How do I remove my ASIN from the Amazon Catalog
by Seller_ov7tPznFfbE6R

I have an ASIN, listed as my brand.

I wish to quit selling this item, and remove the ASIN from the Amazon catalog. There are several counterfeit sellers on this ASIN. If I simply set my inventory to zero, or better yet, delete my offer, these counterfeit's will remain. This puts me at liability, since it is my brand name plastered on the offer page, on Amazon. After I shut down my offer, everyone sold thereafter still appears to be my brand....which it is not. How do I shut an ASIN down?

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Shipping long items, on a pallet`
by Seller_ov7tPznFfbE6R
Amazon replied

I need to send into FBA some large wood boards that measure 55" long, 12" wide, and 3" thick (once they are wrapped and protected). Each will weigh 28 pounds.

My understanding is I will need to make a custom pallet....not a problem.

Am I allowed to send several of these boards, on one single pallet?

Does it matter if the pallet contains one FNSKU, or multiple FNSKU's?

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So I sold an item last week and shipped it out this past Monday via Amazon ground shipping. Was probably a mistake going with them because now I'm seeing this:

Time Location Event Details

Thu, Jul 11, 2024 10:11 PM PDT Your package is being returned to Amazon.

Thu, Jul 11, 2024 9:52 PM PDT Union City Georgia US Possible delay in delivery.

Thu, Jul 11, 2024 9:49 PM PDT Union City Georgia US Possible delay in delivery.

Thu, Jul 11, 2024 9:47 PM PDT Union City Georgia US Possible delay in delivery.

Thu, Jul 11, 2024 9:44 PM PDT Union City Georgia US Possible delay in delivery.

Thu, Jul 11, 2024 9:40 PM PDT Union City Georgia US Possible delay in delivery.

Mon, Jul 8, 2024 5:47 PM PDT Mission Viejo California US Package arrived at an Amazon facility.

Mon, Jul 8, 2024 4:33 PM PDT Laguna Hills US Carrier picked up the package.

Fri, Jul 5, 2024 10:49 AM PDT Carrier picked up the package.

Fri, Jul 5, 2024 10:29 AM PDT US Pickup scheduled with Carrier.

That in addition to a few messages from the buyer wondering where the item is and now requesting a refund.

Has anyone had issues with Amazon ground shipping? I thought it wouldn't be a problem considering, well, it's Amazon handling the shipping. But apparently I was mistaken.

Not quite sure what to do at this point. There's no phone number contact them that I'm aware of and obviously the seller isn't happy about this either.

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