Hi everyone,
I’m posting here because after months of trying to resolve this through normal channels, I’m completely stuck. I’ve been a compliant Amazon seller for over a decade, and my account was suddenly suspended for “competitor review manipulation.” The accusation is entirely baseless, and despite doing everything Amazon has asked, I cannot get a meaningful response from Seller Performance or Account Health.
Here’s what I’ve been dealing with:
- No evidence provided — Seller Performance will not supply anything showing how they reached this conclusion.
- Vague feedback — Account Health keeps saying something is “missing,” but cannot explain what.
- Canned rejections — Every appeal is rejected instantly with the same template, no details, no guidance, no human review.
I’ve submitted full documentation multiple times, affirming that I have never engaged in fake reviews, competitor manipulation, or hired any outside agencies. We’re a small, legitimate business sidelined by what feels like an automated process with no accountability. This situation goes against the core principles Amazon promotes: fairness, clear communication, and evidence-based decisions. All I’m asking for is someone who cares to review my situation in detail and give me a chance to respond to the actual issue, whatever it may be.
If anyone here — moderators, community members, Amazon staff — can help escalate this to someone who can actually look at the full context, I would deeply appreciate it. This should be solvable, but the current loop of automated denials makes it impossible.
Thank you to anyone who can point me in the right direction or help make sure this gets a fair and transparent review.