2 Safe-T Claim id are : 81780-62451-2109749 & 58076-59666-4355816

For some unknown reason amazon inactivate my preferred return address. And choose old return address in which my business no longer working. So return delivered on wrong address.

I contacted support team and explain everything on call and they told me that if refund done then i'm eligible for reimbursement by filing safe-t claim.

reference Case id : 17133652231 (This is the case id where support team told me that i'm eligible for reimbursement in this situation.)

I filed Safe-T 2 Order and both got rejected. With same answer That "Return Delivered to your address"

What should i Do. I appeal 2-3 times again on SAFE-T Claim but they denied again and again and not listening to what i said and not even referring the old case id on which i inform the issue about amzon inactive my preferred return address and choose old business address.

Any Mod Can help in this or as always MOD will also tell me to appeal on safe-T claim again.

@Seller_1KYLYkgAlu4xX@Seller_Udi0JNbTrsmUV@Seller_l3eCP9f1PtJXC

To any Amazon Representative or Moderator.

Reference Case # 17417592411, Customers Order Number is in the case with photo evidence.

The customer bought a $500 like new electronic item from my store. Both the box and the item had matching serial numbers.

Customer requested a return saying the item was defective and returned it.

The customer was so sloppy that he returned the box with the correct serial number but the item had a different serial number.

I would like to report this customer to Amazon as this is clearly fraud.

Thank you.

We sell pool balls. Sometimes, customers buy an expensive set and return a cheap set. People are terrible. We sold a set of high end pool balls via FBA and the customer returned a completely different product. This has happened to us before, but this one was special. The set of pool balls this customer ordered has a dark circle design around the number. To try to imitate that dark circle, this fraudulent customer drew (horribly I might add) dark circles using a permanent marker, on every ball.

We opened a seller support case and provided multiple images of this stupidity, and Amazon... let us know that the item that the customer returned is the item they ordered. We cleaned one of the balls so the circle isn't on the ball and sent the images to Amazon again... and Amazon says it is the item the customer ordered. No matter what I do, the seller support reps are not helpful at all.

Do me a favor and upvote this case so maybe a moderator will help. Case number 17362148331

The customer contacted us to tell us that she had not received the package.Order#: 702-9515592-8999415, tracking number: YT2505321272088296, carrier: Yunexpress. Destination country tracking number: 6022325616402.

We quickly replied and provided the delivery information and proof of signature, please find all the attached files, but the customer never replied to us and applied a A-to-z claim straight away, Amazon granted the A-to-z and charged us MX$5,600. This is not fair, the delivery information and proof of signature can prove that the customer had received the parcel, otherwise there will be no signature on the waybill. For the consignee name and address, you can find in the case NO. 17414605111. The products are a big deal. MX$5,600 not a low-value, it is really high, MX$5,600 is important for our company. It is not fair to sellers and hope Amazon will re-check everything. We hope that Amazon can give the seller justice. Hope the MX$5,600 can be refunded to the seller. Thank you.

@Seller_FJwyF3iu5qxUY

Hundreds of dollars in returns for dvds that are new and like new. Obviously people are watching the movies and returning them. I am a free dvd rental store now. They don't even have to give a reason or just break the disc and say it came like that. I'm a small seller and even a hundred dollars a month gone and broken merch hurts really bad. Plus if the return is Amazons fault for late shipping or cracking cases (probably 50%) idk if i'm being reimbursed for it. This is so frustrating...