Hello Sellers,

Looking to learn more about products with special Compliance rules? This is the latest installment in our ongoing series. If you missed them, check out our previous articles:

💭Thinking About Selling... Pest Control Products and Pesticides

💭Thinking About Selling...Products With Batteries

💭Thinking About Selling...Jewelry💍

In today’s series, we’ll go over magnetic toy compliance guidelines.

We require that all magnetic products be tested and comply with the regulations, standards, and requirements listed below:

• 16 CFR Part 1262 (Safety Standard for Magnets); or

• ASTM F963-17 Section 4.38 (Standard Consumer Safety Specification for Toy Safety)

You will need to provide test reports dated on or after October 21, 2022, from a third-party 17025-approved laboratory showing that the product complies with the regulations, standards, and requirements listed above.

Test reports must contain images of the tested products to demonstrate that the product tested is the same as the product listed on the product detail page. A General Certificate of Conformity (GCC) or Certificate of Analysis (COA) may be accepted, if applicable.

Note: if you are not the manufacturer of the products in question, contact the manufacturer to get the proper compliance information and reports required.

Want to make sure you're on the right track? Take a moment to check out our helpful resources on children's toys and magnet products. These pages will give you a better understanding of our guidelines before you submit your complaint:

• Children's Toys

• Magnetic Products

If you believe your product been incorrectly flagged as a children's toy or magnet product, we can help sort this out! Simply reach out to our Seller Support team and open a case asking them to see why your item is listed as a magnetic toy. Once they review the item and have fixed the incorrect information, you will then need to appeal your listing by contacting the Product Compliance team in your Account Health Dashboard.

Should you encounter any difficulties or have questions regarding the review process for magnetic toys, please create a new thread, choose the “Product Safety and Compliance” category, and include your Compliance case ID.

Regards,

- Manny

Welcome back to our latest series of learning about compliance requirements for products. As a reminder, here are our previous articles in the series:

💭Thinking About Selling... Pest Control Products and Pesticides

💭Thinking About Selling...Products With Batteries

💭Thinking About Selling...Jewelry💍

💭Thinking About Selling...Magnetic Toys

Today we’re going to over the compliance requirements and checklist for selling dietary supplements. In the United States, the Food and Drug Administration (FDA) regulates the manufacturing, packaging, storing, and labeling of dietary supplements under the Federal Food, Drug, and Cosmetic Act, and its subsequent amending statutes, including the Dietary Supplement Health and Education Act.

The FDA defines a dietary ingredient as a vitamin, mineral, herb, or other botanical, amino acid, or dietary substance used to supplement the diet by increasing the total dietary intake; or a concentrate, metabolite, constituent, extract, or combination of the preceding substances intended for human consumption. Dietary supplements come in different forms such as powders, pills, capsules, liquid drops, and oral sprays. They include, but are not limited to, categories such as vitamins and minerals and herbs and botanicals; and they can be marketed for functions such as sexual enhancement, weight management, bodybuilding, sports nutrition, and joint health. Dietary supplements must not make disease claims or contain undeclared drug ingredients or articles that are approved as new drugs.

The policy for dietary supplements is available in the dietary supplement page. It is required to verify that dietary supplement products meet the policy via third-party testing on an annual basis to ensure products meet this criteria. This includes:

* Products are manufactured in a facility compliant with the FDA's Current Good Manufacturing Practice regulations (cGMPs, 21 CFR 111/117 or equivalent)

* Products do not contain contaminants that may pose a human health or regulatory concern

* Products contain the ingredients claimed on the product label

* Products do not contain undeclared active pharmaceutical ingredients

* Products are labeled according to guidelines set forth by the FDA and do not contain illegal or disease claims

As of April 8, 2024, the following are approved third-party testing, inspection, and certification verifiers:

* Eurofins

* UL

* NSF International

The full compliance checklist for how your dietary supplement product should be packaged & labeled is available on this page. This page also includes a list of known prohibited dietary supplement products.

If you have any dietary supplements that are impacted by the above requirements, you will find them in your Manage Your Compliance dashboard.

Please note: If you were not already approved to sell in the supplements category, as part of our ongoing efforts to provide the best possible customer experience, Amazon has implemented additional restrictions for ingestible supplement products. Unfortunately, we are not accepting applications for supplements at this time. You are welcome to check back later to see if the category is accepting applications in the future. If you believe your products have been misclassified within a certain category or sub-category that requires approval, please contact Selling Partner Support with evidence, such as product pictures, to support this claim. Amazon will review your claim and make a final determination that will ensure the best shopping experience for our customers.

Should you encounter any difficulties or have questions regarding the review process for dietary supplements, please create a new thread, choose the “Product Safety and Compliance” category, and include your Compliance case ID.

How did your process for reviewing dietary supplements go? Is there any feedback or questions that you have that we can address? Let us know in the comments below.

Regards,

- Manny

Hello Sellers!

We're continuing our series about products that have specific Compliance requirements. To catch you up, here are the previous two articles in our series:

💭Thinking About Selling... Pest Control Products and Pesticides

💭Thinking About Selling...Products With Batteries

Today, we'll cover the specific requirements for selling jewelry on Amazon. Since this is a frequently discussed topic in our Forums, we want to provide a clear breakdown of what Amazon expects from jewelry sellers.

To offer products in the jewelry category, you must be a Professional seller and meet the following basic requirements:

• All products must be sold as listed and described and meet Amazon’s Jewelry Quality Assurance Standards

• All products must be authentic and priced at $300,000 or less

• Meet the following metrics requirements:

* Order-Defect Rate of 1% or less

* Cancellation Rate of 2.5% or less

* Late Shipment Rate of 4% or less

To view your current metrics, go to your Account Health Dashboard.

The compliance requirements for selling jewelry is available in the Jewelry & Precious Gems page. Amazon expects sellers to follow several requirements to offer products in the jewelry category. These requirements reflect concern for product quality, product branding, and consumer safety, and ensure that customers can purchase authentic, high-quality Jewelry products with confidence. Sellers should also make sure to follow local and federal import and export regulations.

Amazon only allows approved sellers to offer jewelry made with fine materials (“Fine Jewelry”). Whether a jewelry item is Fine or Fashion is based on the materials the item is made from. For details, see Categorization of Fine vs. Fashion Jewelry. Sellers who wish to sell Fine Jewelry must apply for approval. The approval requirements are available on this page.

Note: Amazon may terminate or suspend any seller’s Fine Jewelry or Fashion Jewelry listing privileges for failing to meet these requirements. Or for any reason at any time by notice to the seller.

For reference, there are prohibited listings from selling jewelry on Amazon. They are:

• Gold or silver products that are not stamped in compliance with applicable laws (linked here)

• Products that do not comply with the FTC’s Guides for the Jewelry, Precious Metals, and Pewter Industries (linked here)

• Irradiated gemstones, unless sale has been authorized by the Nuclear Regulatory Commission

• Diamonds that do not comply with the Kimberley Process Certification Scheme (linked here)

• Clarity-enhanced white diamonds

• Glass-filled rubies

Share your journey of setting up a jewelry business on Amazon! I'm curious about any obstacles or difficulties you encountered during the application and selling process.

Should you encounter any difficulties or have questions regarding the review process for jewelry, please create a new thread, choose the “Product Safety and Compliance” category, and include your Compliance case ID.

Regards,

- Manny