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Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
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Recent discussions

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Recent discussions

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Amazon replied

Amazon Custom Quote allows our most-engaged Amazon Business customers to negotiate bulk-purchase pricing and quantity with a trusted network of suppliers. It may be the program you need to expand your business-to-business opportunities on Amazon.

Seller Success Story

FindTape, a retailer of office supplies, crafting materials, and health and sports-related products, unlocked transformative growth and achieved a 40% surge in invoiced orders by using Amazon Business's Custom Quote Program and B2B features. Read their full success story to learn how you can harness these tools for your business.

How CQE works

Amazon Business customers provide details including quantity, target price, desired delivery date, and their deadline. Amazon sends this information to sellers participating in the Custom Quote program.

As a part of the program, you’ll get a Seller Central notification when quote requests come in, with opportunities to respond to these bulk purchase requests. Click through to the Manage Quotes page in B2B Central to view and respond to the requests. You can offer a quote, or you can ignore the request if it’s not right for you.

For details on how Custom Quotes works, check out the Seller University module.

Are you interested in Custom Quotes? Have any questions?

Do you have questions about how the program works? Are you interested in participating in the program? Reply to this thread and we’ll get answers and connect you with the Custom Quote team.

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We have a product which amazon has always limited how much inventory space that we can have ( it is an aerosol) So it is always showing low inventory even when we have added as much a amazon will allow. We ship in product 2 and 3 times per week to try to keep in stock, Now we are getting charged a low inventory fee which is almost 10 percent of revenue because of amazon restrictions.

We have talked ot people at amazon to recitfy but after paying $7000 in low inventory fees when we have product to ship and are tyring to ship i am pretty frustrated that amazon has essentially just created a way to kill the profitability on one of out top skus

who is the person at amazon that will either allow us to get more inventory space or will remove the fees?

1 vote
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1 reply
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We want to check is product have IP (Intellectual Property) restrictions or is restricted products

It is possible to check it via SPAPI ? Or any other method ?

1 vote
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6 replies
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unable to edit listing attribute wrong pesticide claim
by Seller_ToFHBG7PzadRu

I have recently listed hair colour and used a word anti fungal for that amazon has restricted my listing as pesticide and after so many attempts as explained by them to update attribute in compliance pesticide claim

in listing its not working why this hassle so sellers when we know that the product is only henna hair colour

kindly help in this regard

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Amazon banned my product for no reason
by Seller_9nvTQUyKrxOG2

There is nothing wrong with my product, but Amazon has been reserving my inventory. I am losing thousands of dollars every day. Is this legal?

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Feedback on Compliance review Issues
by Seller_amB4RGVHT0KXS

I have been actively preparing my documents since I received the need to submit compliance documents, but I have not received a response since I submitted them. This has had a significant impact on my product sales. Is it reasonable that the compliance audit team should actively help sellers to deal with this kind of problem, instead of not reviewing them all the time?

So I am requesting for help with the review as soon as possible!

CASE ID: 16604034651

@Seller_8hQgfj6OVZYse

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Please help me to reactivate my account
by Seller_N9hZvZxZWPzdO

On October 19,2024 I got an email that my account has been deactivated for counterfeit product selling. Unfortunately, I had never listed or sold any counterfeit product yet. To reactivate my account Amazon Seller Central team given me a guideline and I have submitted appeal according to required by Amazon Seller Central. I have submitted appeal on 10/12/2024, 10/24/2024, 10/30/2024 and finally 11/14/2014. I have submitted the documents(invoices) according to the seller central demand. But, unfortunately, I have received the same response” You have not sent us sufficient information that we previously requested from you to address our concerns with your account. For privacy reasons, we do not provide details about our investigation methods.” For all of my submissions.

Please , anybody can help me to resolve this issue.

Thank you.

Md Kabirul Islam

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0 votes
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5 replies
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Confirming FBM Orders
by Seller_Jd4gtnya1iZCD

Hi guys,

I recently received a performance notification that I violated a policy saying my FBM orders have been confirmed prior to handing them off to a carrier.

I'm using Amazon buy shipping. I'm manually processing the orders and then inform our warehouse team once the orders have already been process so they can ship it to customers.

Since confirming the order is automatic through buy shipping, I'm trying to understand when do orders are being confirmed.

It is being confirmed immediately after processing the order?

Kindly advise. Will appreciate any insights.

Thank you,

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8 views
2 replies
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My goods have been registered for receipt for more than 14 days, but Amazon has not listed them in the saleable inventory, does anyone know how to deal with it?

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2 replies
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Buyer negative reviews
by Seller_bEGCE79ou0Gu4

May I ask how I can find a buyer with a negative review and contact them to resolve the issue? I have tried to find this negative review in the buyer's voice, buyer reviews, and feedback manager, but have not found it.

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0 votes
4 views
2 replies
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Wrong product was sent by FBA
by Seller_SJAIytQZkTBU5

Hi all,

Not sure if anyone has gone through with this issue but this is not my first time having this issue with Amazon FBA.

I ship all my products through FBA, every now and then I’d receive NCX orders from customers complaining that the wrong product was sent to them, and the feedback given by the customers usually indicates that some weird products were sent to them instead of my products.

I have contacted Seller Support with details but they always come back saying they have done the bin check and everything is okay. But I don’t need a bin check for my future orders, I need to understand why the wrong product was sent.

Now the issue (wrong product was sent) was raised again by customers for many of my orders and I don’t know how to deal with it in a better way. This is impacting my business VERY negatively.

Anyone has any ideas?

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