Hello Amazon Seller Community,
I am reaching out for urgent assistance regarding my seller account, which was permanently deactivated on October 1st, 2024. Here are the key details:
1. Sales Performance:
o Over $22 million in sales history on Amazon US Marketplace.
o Average sales rate of $6,500+ per day.
2. Current Situation:
o Deactivated due to alleged submission of forged documents for a specific ASIN.
o I have previously obtained valid certifications and test reports for other ASINs, which were successfully verified.
3. Supporting Documentation:
o Submitted comprehensive evidence, including:
Invoices and payment confirmations from a freelancer.
Original test reports and compliance certificates for the contested ASIN.
Communication logs with the freelancer.
o Awaiting response, with significant daily losses and inventory risks.
4. Request for Community Guidance:
o If anyone has faced similar challenges, your advice on how to effectively escalate this matter within Amazon would be invaluable.
o I am committed to resolving this issue swiftly and restoring my account.
Thank you for your time and support.