One pain point for MANY sellers is that there's no information about when FC Transfers were started nor what's the ETA. Sometimes, there are products in FC Transfers for weeks or months, with no end. And in general, when there's an FC Transfer, that inventory cannot be fulfilled to non-Amazon customers, and there's no way to even tell them when will the inventory be available.

Something similar happens with items on FC Processing and on Researching status.

What would solve most of the issues for us sellers and ease the pain of FC Transfers and the others is TRANSPARENCY. Amazon should allow sellers to click on the items on FC Transfer, FC Processing or Researching, and the system should show when was the FC Transfer, FC Processing or Researching initiated and when is it supposed to be available again (or reimbursed if lost).

Why does the FBA returns page and the returns report page not show the customer's comments for the return reason? This helps us identify abuse and insight into how to process the returned item.

In contrast, the FBM returns manager page makes sense and all the information is in one place,

How do I view the customer's return comment that they submit when they initiate a return?

https://sellercentral.amazon.com/fba/returns/

https://sellercentral.amazon.com/reportcentral/CUSTOMER_RETURNS

I was able to find return reasons on the Voice of the Customer page, but this is a backwards way to do it since it doesn't show your actual returns on there and as a SKU level report.

can i still sell my products in fc processing? or do i have to wait it out till they are available to sell? when i look at the product it says active but 0 available and 250 in fc processing