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New bookseller here.

I am uploading my inventory to Amazon using Biblio's Pro Routing function. Biblio is sending about 1100 records, but only about 800 are appearing on my "Manage Inventory" page.

I'm not talking about inactive offers (gated or price-errors), I mean that when I choose "All" as listing status, it's only listing about 800.

My records are very detailed, and are not missing any required data. I notice that both isbn and non-isbn books are among the missing.

Can anyone give me a hint as to what is the problem here?

Thanks.

Out of the last 100 orders, about a dozen have taken USPS 12+ days and up to 20 days to deliver. That means a dozen buyers requesting refunds even though the package arrives a week later.

We always explain that we arent the USPS and therefore cant control how long it takes, but we're losing money and getting bad reviews B/C of the post office slow delivery.

Any insight?

Hello, fellow sellers,

I am facing a significant issue with my Amazon Seller account and would appreciate any advice or insights from the community.

Problem Overview:

My account is currently under limited access due to an unresolved identity verification issue.

I’ve successfully completed the verification process, but my account still shows limited access.

Although my listings are active in the backend of Seller Central, they are not buyable on the front-end.

My inventory is already in Amazon’s warehouse, including Prime-eligible products, but I’m unable to sell them.

Detailed Situation:

I have followed all instructions from Amazon to complete the identity verification process, submitted the required documents (government-issued ID and proof of address), and my verification was marked as completed by Amazon.

However, despite this, my account remains under limited access, and my listings are not visible for purchase by customers.

The product listings are marked as active in the backend, but they appear as unavailable to customers.

Potential Causes:

I suspect this could be related to internal system errors, possibly tied to specific errors such as:

“Technical Error: Listing Not Buyable”

“Inventory Discrepancy (FC Processing)”

“Account on Hold – Limited Access”

Impact: This is severely affecting my business, and I am losing sales every day. I have Prime-eligible inventory sitting in Amazon's warehouse, but the listings are not active for purchase by customers. The issue persists despite following all troubleshooting steps suggested by Amazon’s support team.

My Amazon Case IDs:

Case ID: 16911898731

Case ID: 16923498271

Case ID: 16933675851

Case ID: 16940625791

Case ID: 17061202381

Case ID: 17063397771

Request for Assistance:

Has anyone else encountered a similar issue with their listings not being buyable despite being marked as active in the backend?

Are there any specific Amazon system errors or internal issues that could cause listings to be unavailable despite inventory being present in the warehouse?

What steps did you take to resolve this, or what advice do you have?

I’ve opened several support cases, but the issue is still unresolved, and it’s having a serious impact on my ability to sell on Amazon. I would greatly appreciate any help, suggestions, or shared experiences on how to get this resolved.

Thank you for your time and assistance!

Best regards,

Mahfujur Rahman

As the title states, this is the new NONSENSE that we are dealing in regards to missing inbound shipments.

We submitted 10 cases in the last month and miraculously 4 of them came back with "have arrived at our fulfillment center as an unexpected FNSKU when compared to your shipping plan..." So therefore we are denying our reimbursement...

This CAN NOT BE MORE FALSE!!!

ONE OF THE ASIN'S IS MANUFACTURER BARCODE SO IT IS IMPOSSIBLE TO HAVE A DIFFERENT FNSKU!!!

A quick search and clearly there is a problem!!!

Here is a list of the 4 case ID's : 17021829661 16835405521 16814436171 17022568781

MAYBE AMAZON CAN FIX ITS OWN ERROR???

Hi, new Amazon seller here.

I have a Zebra label printer which prints correctly in 4x6 format when using PirateShip for my other platforms.

When I first started using Amazon's "Buy Shipping," the labels printed out in about 3x4 format, and "Firefox" and the Amazon Seller Central url printed at the top, and "1 of 1" and the date & time printed out at the bottom. Fortunately the Post Office doesn't appear to have a problem with that.

A few days ago I downloaded Amazon's label-printing software (forget what it was called), and the labels started printing correcctly in 4x6 format.

However, today it went back to the 3x4 format, but worse, the tracking number was cut off at the bottom and was going to print on a second page and part of the label was cut off on the right side as well. I had to manually shrink down the size of the label to get all of the (tiny) label to print.

I notice that at first the Amazon label software asked permission before printing the (correct) label, but this time no permission was asked; it seems the software is no longer functioning, but it really screwed something up anyway.

Anyone have this problem, and know of a solution?

Customer ordered a pair of shoes on December 15 and initiated a return process on December 23. However, the item wasn’t shipped back to me until January 23, an entire month after the return was started. When I received the item on January 28, it was heavily used and clearly violated Amazon’s return policy. On the same day, the customer requested a refund. I informed her that her actions violated Amazon’s policy and consequently denied her refund request. I then reported her for abusing the return policy.Subsequently, she opened an A-Z Claim alleging that the item was different from what she ordered. I provided Amazon with a detailed explanation of the situation, but my response was rejected. As a result, Amazon granted her a full refund, which negatively impacted my seller defect metrics.

Is there anyone from Amazon who can help me address this injustice?

I've just gone through a section 3 along with product authentication, I've provided everything and everything was accepted. Then a competitor decides to say my products are fake, so I provided the same documents I've given but was rejected? Literally giving supply chain documents and the authentication team rejects what's been accepted prior? Same file, same documents. Is it normal?

I can't buy the UPS Next Day Delivery shipping label. The purchase option is simply not active.

I've already received 5 Next Day orders and I can't buy a label for any of them.

This is the first time I've encountered this, what should I do?

Hello there! Does Amazon comply with payments to the seller as described in it's policy statement? I have heard that sometimes it takes time to deposit payments to the seller, while the poor seller, does not have money to stock up on more products. It's that true and somebody knows why?