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Your account is at risk of deactivation, A critical event has occurred with your account that has caused it to be at risk of deactivation
I have a few orders that hasn't been shipped and wouldn't be by the delivery timeline set by Amazon due to an unexpected medical emergency I had over the last week. How can I avoid a deactivation? I will be out of the hospital tomorrow. I just started within the last month.
2 replies
Seller_kIukTwdhvntAp
"I just started within the last month."
Start reading the Forum and studying Seller U.
https://sell.amazon.com/learn
Amazon doesn't care if you are on your death bed, they expect things to ship.
One of the most important tools sellers have if they don't have trained and capable staff to ship things is VACATION MODE.
If you are ever unable to do something have a family member trained to go in a put your account there.
"How can I avoid a deactivation?"
Pray to whatever Gods or Goddesses you believe in. Amazon is a vengeful beast.
Atlas_Amazon
Hello @Seller_WEpbcsiMPWxUc
"Your account is at risk of deactivation, A critical event has occurred with your account that has caused it to be at risk of deactivation"
Thank you for the information provided regarding the recent issues you have observed on your account. I understand that you have received notice regarding a critical issue that has occurred on the account. I do want to get you support as I understand the risk to the account is very concerning given the personal issues you are dealing with; would you be able to share more information regarding the critical issue? Have you received any performance notifications or other type messaging that included details on the situation?
I will encourage you to review and refer back to this thread with any additional details that can provide context to the concerns you are seeing. I will continue to monitor so that support can be provided as needed.
Best,
Atlas
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