Dear Amazon Support Team,
I recently encountered an Identity Verification Violation, but I have completed all the necessary steps, including submitting my documents and attending the video verification appointment. I received the following confirmation email from your team:
"Thank you for completing your video appointment. We have completed our review and no further action is required on your part. You are now eligible to sell on Amazon.com."
However, when I try to access my seller account, it remains inactive, and I still see the following message:
"Identity Verification: Your document and information are being analyzed and we may contact you by email for further clarification within 2 business days."
It seems like a technical issue is preventing my account from being fully activated despite having successfully completed the verification process. I kindly ask for your assistance in resolving this issue and activating my account as soon as possible.
Thank you for your time and understanding. I look forward to your prompt response.
@Seller_NGsbQYFacZKVL @Seller_SBIjJooGeXSQ6