Countries
Read onlyHello @Danny_Amazon @Xander_Amazon
I need your help to remove this Vine review - who the person stated did NOT even test the product but chose to give me a 2-star negative review and claim the product is not safe!
Everything this person wrote is misleading, inaccurate, and dangerous.
I have already contacted seller support and they told me they can't help me but to report it, which I did multiple times but the review is still up on the product listing.
Second, I emailed community-help with all the information and the review is still up. I cannot write a public response to this person and I cannot contact them through Amazon message system because they have declined communication. I am lost on what to do here as a new seller.
Please help!
Is anyone able to give me some advice?
This review should be removed since the person NEVER tested the product and claimed it is made from metal when in fact the cone-shape "microneedles" are made from Sodium Hyaluronate.