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Read onlyWe are receiving automated responses stating that we are "not eligible to sell," despite having submitted all required and valid documents. Our documents fully comply with Amazon’s requirements for proving product authenticity and supply chain verification. The automated rejection appears to be an error.Kindly escalate this matter to the appropriate team. We appreciate your prompt attention to this matter and look forward to your response
What you think is acceptable documentation, Amazon is saying it is not. Post the entire notice you received, not just "not eligible to sell"-there is a lot more to the reason we need to see to decipher.
You will certainly have our full attention - but we are just other sellers here in the forum. Do what the other seller said and copy and paste here Amazon's message regarding this listing deactivation. Is your account also deactivated?