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Listings removed with no Account Health Violation
I have 3 ASINs (same product but with variations) that have been removed with reason of intellectual property infringement. When I click on the fix listing button, no violation is listed on my Account Health page. I spoke with account health support multiple times and chatted with Seller support multiple times as well with only promises that tickets will be raised as they do not see any issue on these listings. I am the owner of the brand I am selling these items under. I also have inventory en route under these ASINs. Please help!
B0F128DFPD
B0F12QCSH4
B0F12MRSZ6
1 reply
Atlas_Amazon
Hello @Seller_O9lEMvWcadxzj
B0F128DFPD
B0F12QCSH4
B0F12MRSZ6
Thank you for the information provided regarding the recent issues you have experienced with your listings. I understand you have had limited information which has caused increasing frustration. I do want to offer assistance as I understand this process can be very complex to navigate.
Due to limited visibility, I will not have much information available. However, I was able to work with another team to get information regarding what is impacting the listings. They did share that the issues appear to be related to the patent of the products, have you received any notifications that may have had more details? Generally, with patent concerns, the only options for proceeding will be to work with the rights owner or provide disputing documentation such as a court order. I understand you are the brand owner of your products, what type of documentation do you have?
I will continue to see what details are available, and encourage you to refer to this thread with any additional information that you can provide regarding the situation.
Best,
Atlas
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