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I recently submitted my INFORM Consumers Act verification using the same information as last year. However, a few days later, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.

I contacted support, who said it was a technical error and advised me to wait 72 hours for resolution. But it's more than 72 hours, and I still have this warming.

My case ID: 17210693801

I want to still sell my items on Amazon Seller Central but would like to cancel Fulfillment By Amazon (FBA) since I have all my inventory here at home and have my own shipping skills.

Please respond with step by step instructions.

🙏🏼Much appreciated,

Mrs. B.

Hi Amazon Community,

Im a long time seller and have been wrongfully suspended. Amazon keeps asking me for proof of delivery for recent fulfilled orders, we constantly provide them the information and they keep rejecting our appeals. Our orders are all shipped via FEDEX 2 day, and Fedex provided picture delivery for each and every order. We have sent amazon a file with 10,000 orders confirmed delivered and they are still denying our appeals. Im not sure what else to do at this point.

-- Evidence of delivery or verify that currently uploaded tracking information is correct. Tracking information may be provided in the Manage Orders section of your seller account. This may include buyer confirmation of receipt or proof-of-delivery documentation.

-- You may be missing critical business information from your account to validate positive buyer-seller history across other sales channels. Provide supporting documents that includes but are not limited to business website and email or company bank information.

-- We have observed a significant increase to your sales or an unusual change in your selling patterns. Please provide us supporting evidence that you have inventory to fulfill all of the orders placed. This includes but is not limited to copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days.

On December 24, 2024, my account was suspended due to violation of Section 3 of the "Amazon Services Business Solutions Agreement". After a video call, I was informed that the meeting went well and was asked to provide several documents. I submitted these documents through the panel, but my account remains suspended due to an alleged failure to verify the supply chain.

Despite submitting the requested documents multiple times, my account has not been reactivated. On January 28, 2025, I requested a call by clicking on the " CALL NOW " button and spoke to Mr. Ayhan. He asked me to get an invoice from the brand and request another video call. He assured me that the supply chain would be verified. I am now sending the requested invoice, purchase screen, and company license

Let me explain the situation in detail

TAHIDEM LLC claimed to be an authorized reseller for the referred ASIN and MAMNV brand and sold us 56 units. However, I would like to inform you that TAHIDEM LLC is no longer a reliable supplier and we have terminated our business relationship with them. I have uploaded the requested invoice to Amazon

Although TAHIDEM LLC claims to be an authorized seller of the products, after contacting the brand owner Miao [Removed personal information] (Shenzhen Guwei Intelligent Technology Co., Ltd), we were informed that TAHIDEM LLC is not authorized by them. Therefore, we have terminated our business relationship with TAHIDEM LLC and will not be purchasing or selling any of their products from now on. In other words, we learned that their invoice is invalid

Currently, we only purchase products directly from MAMNV. Although I have attached all the necessary documents for supply chain verification, Amazon did not approve this as a future invoice.

We were confused about what to do after the victimization we experienced. Because an unauthorized sale was made and we sold these products. We are currently supplying products from the brand but Amazon does not accept this either. How can we go back in time and correct this mistake? How can we prove ourselves?

I really need your ideas. Best regards

Hello, my account is active on Amazon for 2 years. We used an active Amazon Türkiye account and we still use it, but the verification for sales in the Global market has not been completed. Can you please help with verification? We want to go to the Global market with our own products.

@Seller_8hQgfj6OVZYse

Can you help escalate and expedite the review of this case? I've got 1000s in inventory just sitting because I'm pending a compliance review. I paid to expedite testing in anticipation of compliance review delays, but now I'm wondering if Amazon is the right place to launch a new product.

ASIN: B0DS1P7D7G

Case ID: 16952497861

discussion.She keeps ordering "non returnable goods" from me and then calls Amazon to complain and they give her back the money with a ribbon on top. I am out close to $500

She's placed orders since but I already know her info so I cancel her orders. Now Amazon is threatening account disactivation due to high cancellations....someone please help

discussion.HEllo Everyone. I have just signed to my new seller account on Amazon. When I try to list product on my account. I get a message from amazon, that you need an invoice approval for that product. As I am new here and doing dropshipping. Still I have no idea how to get invoice before purchasing a product. I have no store in USA , to send the product. Please help me dear colleagues. Thank you.

Approximately %40 of my inventory is lost in Amazon warehouse. I contacted multiple times with Amazon support but no response since Jan 9. I don't know what to do and where to contact. I sent all the necessary details.

I appreciate if anybody gives feedback.

Regards,