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Tax Information section confirms "Validated Successfully." Despite this, my account is still flagged for "Tax Verification In Progress. and My account is still at risk of deactivation. i dont know why.

discussion.She keeps ordering "non returnable goods" from me and then calls Amazon to complain and they give her back the money with a ribbon on top. I am out close to $500

She's placed orders since but I already know her info so I cancel her orders. Now Amazon is threatening account disactivation due to high cancellations....someone please help

I have been dealing with this issue for almost a year now or probably a year at this point. There is some sort of glitch in the seller wallet/inform act system. I used to have both my personal and "business" bank accounts verified on Account health and both are under my SSN. Thus I am an individual DBA(doing business as) a seller on Amazon. One day it all went south. Somehow seller wallet was on my account and there was a ton of money stuck in the account for months until a team went in and manually disconnected it from my account so I could be paid. This did not fix the bank account verification for the inform act stuff though and every time I try to update my bank account(business or personal) I get the same two notifications from SELLER WALLET WHICH I DONT EVEN HAVE ANY MORE saying "We have identified that your account is being used for commercial or business purposes. Therefore, we will not be able to continue with the verification of your Seller Wallet account." I AM NOT TRYING TO VERIFY MY SELLER WALLET ACCOUNT. I JUST WANT TO CONFIRM MY BANK ACCOUNT AND BE DONE WITH THE INFORM ACT STUFF.

everything else matches up. i was even getting deposits to my bank account for months even though I was getting these error messages. I have started countless cases at this point, probably around 40 and no one has solved this issue.

The most recent cases that submitted info to "an internal team" are:

17152809581

17200016301

17223366401

And that doesnt include all the other cases I had from before just trying to get my money out of seller wallet.

I NEED THIS FIGURED OUT AS NOW I AM NOT BEING PAID MY MONEY FOR SALES

Has anyone else noticed that their 1099Ks are incorrect? The gross total put into Box 1a is wrong. And the instructions for obtaining help do not work. You get sent right to the same dysfunctional seller support.

I realize there are a lot of posts like this that pop up from time to time with people reporting their sales have really fallen off. I don't mean to create yet another one just to bemoan this fact as I'm sure a lot of other people have experience this too, but this is quite severe.

It was like a flip switched mid-December. I've been selling on Amazon for five years and have a lot of data to show what I expect to be selling relative to other years. I went from nearly 1500-1800 sales a month down to maybe 350 at most. My January was down 80% from the previous January. I haven't changed anything, and the sudden nature of it makes me feel like something in the algorithm has changed rather than it being a subtle creep of competition.

Perhaps I'm missing something and there was an announcement as to some policy that changed. I'm FBM and have never been FBA.

My packages have not moved for 6 days. Tracking states a carrier delay. I called UPS, they said Amazon requested all packages to be held until the "trailer" is full then they will be delivered. Has anyone heard of this?

I have a question regarding the fees that are paid when a product is sold. There is a product I sell that is $11. When scanning the barcode on the Amazon Seller app, it says that the Amazon fees are $1.65. However, I just sold one of the products and that was not the case. When I go the Payments page and look at the transactions, it shows the "Amazon Fees" as over $5. Is this just an 'assumption' by amazon when incorporating shipping cost to send to FBA or is this the true fees? If so, why does it say $1.65 fees on the app. Note, I package & label my own products. Thanks in advance for the help!

Hello,

I need urgent help regarding my Amazon.com seller account, which was deactivated on 05-11-2024. The reason stated in the email was:

"Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account.

Why is this happening?

We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history."

Issue Details:

I originally created my Amazon.com account as an individual and successfully passed verification.

Later, I updated my account details to a business entity.

After operating normally, my account was suddenly deactivated without warning.

When I logged into Seller Central, Amazon asked me to update my business information in the Legal Entity section.

Problem Identified:

In the "Country of Establishment" field, Amazon locked it to the United Kingdom (my country of residence).

My business is registered in another country, but I am unable to change this field.

I opened multiple cases and checked the Seller Forums for solutions, but nothing has worked.

As a workaround, I registered a UK company and updated all the details in the business information section, and everything got verified.

Current Situation:

Despite submitting multiple appeals and verifying all information, my account remains deactivated. Case ID: 17223738471 is open, but I have not received a resolution.

Request for Help:

Why is my account still deactivated even after verifying all business information?

Is there a way to change the locked "Country of Establishment" field?

What additional documents or steps are needed to resolve this issue?

If anyone from the Amazon team or seller community has faced a similar issue or can provide guidance, I would appreciate your help.

Thanks in advance!

Best Regards,

@Seller_SBIjJooGeXSQ6

I have been trying to close my account for YEARS. My account is deactivated but I am still being charged inventory fees for one unit that is unfullfiullable. Amazon is unable to locate this unit to remove or destroy it. When I try to close my account I get this message.

"We’ve received your request to close your account. Your account is currently in blocked status, and no further subscription fees will be charged to your account. If you take no further action on your account, it will remain in the same status. If you wish to appeal the deactivation of your account, you can do so in Seller Central."

I have opened cases, I have called literally hundreds of times and noone is able to resolve this issue. I want to close my account and never engage with amazon again. Im tempted to just cancel the card they have on file.