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For the INFORM Consumers Act, I already declared last month and suddenly i'm having this message "Your account is at risk of deactivation".

I recently submitted my INFORM Consumers Act verification using the same information. I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress.

I have discussed several time with the seller central, I have been told - A green check mark means the information has been verified. No action is needed from you. However, if you change the information, the law requires us to verify the updated information.

Case ID: 17203851701 & 17227174461

I am selling an intermediate pipe, which is positioned after the catalytic converter. According to Amazon's policy, as well as EPA and CARB regulations, the sale of this item is allowed. Both agencies clearly state that parts located after the catalytic converter are classified as "cat-back" components, which do not require an EO number.

Despite this, my product has been flagged as a restricted item. I have provided Amazon with a detailed manual diagram to support my case, yet my appeal continues to be ignored. Instead, I receive automated responses from Seller Support, without any proper review of my submission.

As a major seller on Walmart, eBay, and Amazon, this issue has severely impacted my account health. The problem stems from Amazon's lack of automotive knowledge, as my product is not a defeat device. Defeat devices are those that alter or interfere with a vehicle’s emissions control system, whereas my intermediate pipe does not affect emissions in any way.

I need to address this issue urgently, but Amazon’s automated responses are preventing a proper resolution.

I started selling at the end of October, and by early December, my account was suspended. I submitted the W-8BEN form, and my tax verification was completed. Initially, all my documents were verified. However, I was then asked to complete the INFORM Consumers Act Questionnaire. I explained that I am an individual seller, not a business entity, and that I am non-U.S. based. The W-8BEN form clearly states that it is for individuals who are non-U.S. residents and not eligible for U.S. taxes.

I don't understand why I am being asked to complete the INFORM Consumers Act Questionnaire since I do not have a tax identification number (TIN). The country I reside in allows individuals to sell in the U.S. market without requiring a U.S. LLC, Also the country I reside in issues TIN only if you are running a local business, which I am not, as I am selling as an individual selling in the U.S. market not in the country I reside in.

I have asked for guidance and clarification on the matter, but I have not received clear instructions. I submitted an appeal with a full explanation of my situation and attached all the required documents, along with the policies and guidelines from my country. Despite this, I was surprised to receive another notification regarding a policy violation, but it does not specify what the exact violation is.

I have submitted all documents needed, ID, passport, bank statement , the address verified by the government, W-8BEN form,.

I checked my dashboard, and it shows zero product violations. I have requested clarification on the specific violation and further guidance, but I have yet to receive a clear response.

There is no phone number to call for direct support, and I have not received any detailed explanation or guidance to help me resolve the issue. I am feeling stuck and frustrated, as I am trying to solve a problem that has not been adequately explained to me, and it feels like I am going in circles with no clear direction.

@Seller_nS0jcFQNDLG3e @Seller_1KYLYkgAlu4xX @Seller_CnfW62x6yxvJw

@Seller_LyYw7fQRKc5G7 @Seller_OvL8C4BJWiuS9

Anyone have trouble with the advertising team not helping out with ASIN eligibility? We have a ASINs that show not eligible for ads but no reason is given. There is bullet point for the reason, but then it is just blank.

The ad team is not available by phone, we open a case, they say it is resolved, and we need to allow 24 - 48 hours - the time passes and no results, we reopen the same case and the process repeats itself. We are going in circles for 2 weeks.

I am Prince Sagar, owner of AARIJ MART INDIA PRIVATE LIMITED (Amazon India Seller). My Amazon seller account was suspended on 19-11-2024, and despite multiple appeals, Amazon has held ₹30 LAKHS of my hard-earned money without valid reasons.

💡 Key Facts:

✅ I followed all policies, and my business was running smoothly.

✅ Amazon suspended my account arbitrarily without prior warning.

✅ I sent multiple appeals, but Amazon either gave generic responses or ignored me.

✅ They removed my access to my seller account, so I cannot even check my payment details!

📌 What I Want from Amazon:

1️⃣ Immediate release of my withheld ₹30 LAKHS.

2️⃣ A clear reason for the account suspension.

3️⃣ Proper seller support and response to my appeals.

🚀 Fellow sellers, have you faced similar issues? How did you resolve them?

Amazon must treat sellers fairly. I am escalating this to DPIIT (Ministry of Commerce, India), RBI Ombudsman, and Consumer Forum if this is not resolved.

Tagging @AmazonHelp @JeffBezos @AmitAgarwal (Amazon India Head) on social media.

#JusticeForSellers #AmazonScam #AmazonIndia #SmallBusinessRights

Is this really the only way to bring such news to all of the sellers? All the warnings, all the threats that "Your account is at risk of deactivation.", yellow and red exclamation marks all over the account and for what? To finally understand that it's one more of Amazons glitches?

I was kind of not paying much attention because I was already sure that it's only another error on this marketplace because INFORM act was successfully filled years ago. Plus, when I pressed "Resolve issues", it opens pop-up from right with all the green arrows and only "Tax ID Number" is with grey clock. Press on that "account information" and page gets you to one more warning and Tax Verification (In Progress). Then press on Tax Information and everything is in nice green color saying "Tax information is complete ". Funny.

Since @Seller_SBIjJooGeXSQ6has advised to create a new thread for every seller, that is what I am doing. Even though I am not sure why it's better to overload forum with hundreds of threads instead of writing post by each seller who is facing problems onto one thread.

I even created case with Seller Support but that is of course, that's kind of useless because no one knows anything but they are "researching" the issue. Case ID 17177129491

I've noticed many moderator profiles mention fostering community growth, enabling seller success, and building lasting connections. The Seller Forums Guidelines seem to provide the foundation for these goals.

Last week, I experienced something that raised questions about how these guidelines are implemented. While this is personal to me, I believe discussing it openly could help our whole community participate more confidently.

Here's what happened:

On February 13th, I responded to a question about dietary supplement compliance requirements. As always, I included links to specific Amazon help pages to ensure my information was verifiable. However:

• On February 15th, my comment was edited to "[Moderator Edit: removed off-topic commentary]"
• My account was silenced indefinitely without warning (though the guidelines mention "Repeated warnings" should precede such actions)
• After a week, my posting privileges were restored, with a reference to "customer review creation guidelines" (though the discussion wasn't about reviews)

I'm grateful to be able to participate again, but I have some questions:

• Are automated systems involved in moderation? For example, if multiple questions about dietary supplements arise in a short time, could providing similar help page references trigger automated flags?
• What options exist for discussing moderation decisions? As a secondary account user, I didn't have the privileges to open a support case, which left me unsure how to seek clarification.

While my experience prompted these questions, I hope clarity around these processes would benefit everyone who wants to contribute to our community.

Thank you for considering these questions.

I have 3 asins that wrongly identified as pesticide because of some words in product detail page or bullets , now amazon not allowing me to edit product detail ana my lists is inactive.

cases number: 17265668761 17259538831

my asins:

B0DJY7P6KN

B0DJY62SWJ

B0DJY46XM1

@Sandy_Amazon

@Topher_Amazon

@Emet_Amazon

@Glenn_Amazon

@Danny_Amazon

@Seller_8hQgfj6OVZYse

I'm aware that you can offer bulk discounts on individual products (for example, if you purchase two or more of Product A, you can get an X% discount, etc).

But can you create a global discount of you order two or more of different products (One of Product A, and one of Product B in the same order)?

Our catalog has over 3,000 products. Most of the time, people only purchase one item. We want to encourage them to purchase two separate items. Is there a way to create a coupon/promotion/discount so that if you buy two or more different items in our Amazon Store, it will apply a certain discount?

Thanks in advance!