Order ID: 112-3606978-6818636
Purchase date: Wed, Mar 5, 2025, 12:54 PM PST
Shipped with UPS Signature Required - 1Z9AF1210361518023
First Scan - 03/05/2025, 9:29 P.M.
Delivered and Signed - 03/06/2025, 12:59 P.M.
Customer messaged you
March 6, 2025
You messaged the customer
March 6, 2025
You messaged the customer
March 6, 2025
You messaged the customer
March 6, 2025
You messaged the customer
March 7, 2025
Customer messaged you
March 9, 2025
You messaged the customer
March 9, 2025
A to Z Claim date: March 11, 2025 (Granted in favor of buyer)
Contacted UPS and received copy of signature for Appeal
A to Z Appeal: Mar 12, 2025 (Denied in favor of buyer)
Buyer chose to have item delivered to Mail Max Postal Center a commercial mail location.
Order delivered on time and signed for by someone the customer designated to sign for it when they chose to have the item delivered to business/mail box location. This is pure fraud by the customer or the business the item was delivered to.
This was a $592.61 order and we are without the product.