Hi! I would like to request assistance for the Safe-T claim below.

Customer returned a different old laptop instead of the brand new laptop we shipped them. We have provided all the pictures and serial numbers. As this is a clear case that the customer switched the laptop with another one and returned it.

SAFE-T claim ID 70432-00579-3793031

Order # 113-9353651-5529032

Could you please help.

@SEAmod