Welcome to Seller Forums

I just had to pause thousands of dollars in ad spend a day because my shipping times show delivery in 2-3 weeks which doesn't make any sense. We offer 1-day, 2-day and 3 to 5 day free shipping. This is clearly a bug but my sales have drastically dropped so had to pause ALL ad spend.

Any ideas how to fix this?! We've tried everything! We are merchant fulfilled as it's personalized products!

It's getting to the point where it's not sustainable anymore. Within the past year, Amazon has constricted profitability and growth to where it's just about a complete standstill. After all calculations are done, pretty much working for free now. They've made it where you can't survive or thrive on their platform without giving them a minimum of 50% of sales. They've done this by hiking up fees, and making it where you have to spend heftily on ads. And if not.....minimal sales and visibility. They've made products harder to find by relevant organic search. It's gotten crazy, it's too much for what it's worth now.

It's really unfortunate, as we've been in business for almost 20 years. Amazon has almost 40% of retail market share, possibly more by this year. A LOT if not most retailers rely on them to stay in business. For the 1st time in 20 years..... about to throw in the towel. We have to price our sh#% higher than we want to just so we can pay all the fees, and the pay to play tactics. It's really really crappy on Amazon's part to do this to sellers. It's really really crappy that they do this to their customers.

Hi all,

I have been having issues getting the drop-down menu categories for our store to display correctly. I have listed each main header by subject category but once I make a drop-down menu within each header it displays the subject category again. Below is a screenshot for Latin and once I click the drop-down menu it shows Latin again. How can I remove the duplicate within the drop-down?

I think this might be a simple fix but I can't seem to get the subcategory removed. Any help would be greatly appreciated. Thank you

On January 15, 2023 I sold a book and it was again ordered in November 2024.

I cancelled the order stating my reason was "Out of Stock". The buyer left me a one star feedback. I had checked the reason on the Amazon seller page as to why it was cancelled.

Dougal_Amazon - Can you or someone in seller support please remove this feedback?

Thank you for your consideration.

Donna T.

@Seller_FJwyF3iu5qxUY Per your request, here is a new thread with all of the SAFE-T Claim IDs in which we have had issues with SAFE-T claims get denied even though tracking information shows on-time successful delivery.

43080-23584-5535255

33327-44854-2942455

44079-67591-7133926

51284-47036-7705316

58762-94141-9668249

58762-94141-9668249

92289-58413-7162648

36931-69347-8276205

67555-91675-4284014

94601-29351-0050410

16449-61941-6423654

42814-42673-7931828

92811-26375-3068759

Hi,

Maybe I am crazy, but I thought it was not allowed to take the same exact product and spam it via multiple independent listings with different asins in order to take search rank and farm vine reviews? If this is so blatantly allowed, please let me know!

https://www.amazon.com/dp/B0D8SW792P

https://www.amazon.com/dp/B0CS2VYHT8

My brand registry application is decline multiple times. i have been given 5 possible reasons mention below. please note that my UK and EU market region seller account is deactivated. but, I am registering this new brand in USA market. both US and UK seller accounts are owned by us of course but with separate companies and separate login email. does this make any difference? or amazon still consider it as deactiavted since the other market is deactivated, amazon wont allow us to register any new brand in US market as well. Our US market including Canada and mexico are in good health. our product images are also good as it shows brand affixed both on product and packaging parmanently.

please shed some light on it. as this is the only reason out of 5 that I could think of leading to decline of application.

Why did this happen?

This decision was made due to one or more of the following reasons:

a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;

b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies,

c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification,

d) inability to provide sufficient evidence of branding on products/packaging;

e) you have a selling account that is de-activated, or f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).

Hi, I want to change my identity information, so I changed my identity information on 11-20 on the company name page. But on 11-24, my Amazon shop was deactivated and I received a performance notification saying that it was not possible to verify the documents I provided.

The performance notice asked me to click on the ‘Verify Identity’ link on the ‘Account Information’ page to resubmit the information, and the shop would be reactivated after approval. However, I don't see a ‘Verify Identity’ link on the ‘Account Information’ page.

Please provide me with the ‘Authentication’ link so that I can submit the relevant information.

Also, please let me know if any of the information I have provided does not meet the requirements so that I can correct it.