I had already sought seller support before this, and they told me, 'For SPD shipments, it can take up to four days to move from checked in status to receiving status.'For the shipments we sent out at the same time, even the ones that arrived the latest have already entered the receiving stage, and half of the inventory has been put on the shelves. However, the shipments with the labels FBA18TMXKVVC and FBA18TMP1QJ8 arrived and were registered the earliest, but they have remained in this state for nearly 20 days. They were registered two weeks earlier than the shipments that arrived the latest, but the period that meets the investigation date is even longer. Such a long cycle makes it more acceptable and reasonable to be in the receiving state and undergo the transfer and split by the system, compared to being in the registered state where we can't even know whether the goods are intact or not.

Someone please explain this to me. So, a bit of context. Been on Amazon only 3+ months selling 1 product that we manufacture and with "Brand Approval" Selling FBM with professional account. Within 2 months our product was copied by a Chinese seller, using much of our text word for word, and undercut us by more than $9 using coupons, fake reviews etc. selling FBA . We knew this would happen eventually, as we can't compete with Chinese mfg.. But here's the rub.. Both our products are listed in the "tools and home improvement " category, but Amazon is promoting this competitors product twice as much as ours. This only happens in the evening, between 9:00 pm to 6:oo am MST. with their listing showing up at least twice in searches and the other day 7 times before I quit counting. During the remaining hours their listing defaults back to a single listing for the rest of the day. How am I supposed to compete with this? Would seem we're being screwed over by Amazon. I've noted this with seller support yesterday. Any advice on how to remedy this appreciated, as I feel the response I'll receive from Amazon will be "sucks to be you". Only asking for a level playing field. Thanks.

@Seller_OOVUXZLmb2UEH

@Seller_khUF6HPR2AHxu

@Seller_RSwABJNHpHnEZ

@Seller_YeWcEeTwlVO93

@Seller_Lz6S1nnAIzbYB

@Seller_hme3Wbydd1ihr

Asking for a leader to actually ready through our case and not a robot that just copy and paste the same asnwer

Case ID 17397331511

How could it be that 721 units of FNSKU X004IG67N7 were wrong out of 1200 when its the SAME PRODUCT AND AMAZON IS DOING THE LABELING!!!!???

How could it be that 480 units of FNSKU X004IG67C3 were wrong out of 800 when its the SAME PRODUCT AND AMAZON IS DOING THE LABELING!!!!???

We proved out cased showing POD by amazon carrier and invoice, Now you are even admitting you did receive the goods but under the wrong FNSKU which is IMPOSSIBLE.

This has to be handled with a team leader and someone that can actually understand how its NOT possible to have this type of out come

The order ID is 112-4752963-1019427. The buyer ID is "579hp0zgq1lzt4x@marketplace.amazon.com"

This seller has attempted to harm our business numerous times in the past. Seller Support has advised us to report the abuse and to cancel the orders. We canceled the order this time, and the seller posted a negative review.

Here is one of the previous case IDs where I reported abuse by this seller, and nothing was done. Case ID 16546189581

Please see that all the info and that all 29 orders placed were canceled as we were instructed in the past. Please investigate and remove the review.