I have been going back and forth with amazon about funds they held when they deleted my account in october and it is now going to be may. they owed me about 3000 and they told me i need to dispose of my fba items which were 80 or so book. it took almost 4 months to dispose those 80 books and after fees i only have about 2300 which is understandable. but now i gave them my banking info and everything asked for almost 2 months ago and i gotten no response about the ETA or the total left over or anything at all

case number 14251062021

Hi,

I've been selling through FBA for almost three months, and all my funds are in the account-level Reserve with no disbursement and this amount keeps increasing. I have created several cases, and all of them have been transferred.

This has also caused the invoices for advertising to be charged through my credit card.

Everything in my account was verified. I have money held in both CA and US accounts.

I've checked my performance notifications, and I don't have any messages. When I contacted Seller Support, they said my account was in good standing and didn't know why my money was being held for so long.

Has anyone experienced the same issue?

Is there anyone here who can help me solve this?

This is incredibly frustrating, and it's hurting my business.

The latest case ID is 15366731251

Thank you

@Seller_F4AbbFj6ovBk3 @Seller_aEROSwwdnzGiU @Seller_4GjtS9k0cnHHv

It has been more than 2 months and a half (70 Days +) that my funds have been held with no response or explanation after doing a verification meeting that went smoothly where I submitted all the requested documents. AMAZON policy states that after verification meeting it takes up to maximum 5 days to get a response for funds to be disbursed. IT HAS BEEN MORE THAN 2 months AND AMAZON account health says we are leaving a note and the disbursement team is not responding to no one. I SEND 10s of emails and opened multiple cases and they say we transferred to disbursement team and still up to today MY FUNDS have been held. THIS is a violation of amazon owns policy where it exceeded the time period they stated(5 days maximum ) by more than 60 days. I WANT MY DISUBRSEMENTS IMMEDIATELY I AM Suffering financial losses because of all this time that is getting wasted, I have no pending claims or anything all orders for customers were sent and all remaining is my funds that the disbursement team is not releasing and not even responding even after submitting invoices and documents that prove that I purchased these products and BY LAW I should retrieve this money after conducting this verification meeting and sending requested Documents. I WANT THIS ISSUE RESOLVED I WILL NOT WAIT ANYMORE THIS IS BEYOND being unprofessional ignoring your seller emails and making him wait for months with no explanation to release his funds. This must be escalated to Amazon Corporate THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES, hearing I am sorry for this experience by amazon account health specialist and we can not have direct contact with amazon disbursement team is unacceptable, There are supervisors and there is a whole management team and departments from amazon that can help resolve my issue, I NEED A RESOLUTION NOW.