Manage RETURNS link from menu and dashboard NOT working! Tried 2 computers 6 broswers!
Is anyone else having this issue???? The Manage RETURNS link from menu and dashboard NOT working! Tried 2 computers PC and MAC. Then tried 6 browsers between both devices (Safari, Chrome, Firefox and Microsoft Edge) even deleted all history and cookies / cache! Will NOT load!!! This started today! Live chat support could NOT help! They kept saying THEY saw it - but I do NOT! They asked me to clear my cookies, etc and I told them twice I already did! I need to access my RETURNS!!!! This is ANNOYING!!! See screen shot!
6 replies
KJ_Amazon
@Seller_tZJo8PvgHyd8X @Seller_25835rBG60h0W and all other sellers reporting this issue:
I shared these reports with our partner team and they have been investigating.
Can you please check the Manage Returns page again and let me know if you are still seeing a blank screen today (Thursday) or if orders/returns are appearing as expected? Our tech team is checking on updates.
KJ_Amazon
Seller_lCX40xAkSs1xm
Has not worked in days, here come the A to Z's!
