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My account was suspended due to account linkage. I have submitted supporting documents to clarify the differences between my account and the linked entity. However, I have not received any explanation for the rejection of my submission, despite multiple attempts to reach out via phone for a review. I kindly request further assistance in resolving this issue.

Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.

Happy Monday... :(

All of my listings are inactive because I didn’t reply to an email from Amazon about sending information about my handmade process. I missed the email because I was sick. I reached out to find out how to fix everything and got a “canned” response. I even tried removing attributes related to items being handmade, but I cannot figure out how to do that. All of my items are handmade or altered by me, so this is so annoying. Please help!

Already waiting for 13 days, Bank Account Verification still is In Progress!! BUT Assign default deposit method show Verified!!!

Submitted all the documents like bank account statement, bank account certificate according to the Amazon requirements still they did not sync the bank account!

My account has been deactivated because of this thing. we can not request payment! it seriously affect the normal operation of the store, No funds to purchase!!

Please help!!!!!!

We have been waiting for the Tax information(in proces) to update over 6 days. When we entered the tax information page, it says that Your tax information has been validated successfully. But still nothing has been updated and the Yellow banner Your account is at risk of deactivation is still there. We contacted the customer service many times and they told me to wait for it to go to the update.

And now We're terrified that the account will be deactivated. Please help Case ID: 17226341311

@Seller_SBIjJooGeXSQ6

Hi everyone,

I’ve been dealing with an issue on Amazon for over a month now. Amazon flagged my account due to a tax info mismatch, and despite submitting the requested details, they emailed me saying it doesn’t match IRS records. I’ve contacted Account Health support multiple times, but I’m told the internal team is still working on it with no resolution yet.

Has anyone faced something similar or have suggestions on how to escalate this effectively? I’m worried my account could be deactivated soon.

Hi everyone,

I’m reaching out to seek advice on how to resolve an issue regarding brand misuse on Amazon.eg.

Our company sells household products, including Floating Shelves, exclusively on Amazon US. However, we recently discovered that some sellers on Amazon.eg are "piggybacking" on our brand by claiming to sell our Floating Shelves, despite not being authorized sellers.

This has led to negative customer reviews under the product listing on Amazon.eg, which is affecting our brand’s reputation.

I’d appreciate any guidance from the community or Amazon team on how to:

1. Report these unauthorized listings and have them removed.
2. Address the negative reviews caused by non-genuine products.
3. Ensure this brand misuse doesn’t continue moving forward.

We’re part of Brand Registry, so I’m wondering if the Report a Violation (RAV) tool would be the best route, or if there’s a more effective approach for cross-marketplace issues like this.

Thanks so much in advance for any advice or steps you can share!

Best,

Can someone help me with this big doubt that I have regarding the total Feedback received in a calendar year. I'm using Highfive Feedback program to help me request Feedback from customers. But in 12 months I shipped around 4,000 orders after receiving only 33 Feedback, including 9 negative and 4 neutral. With these data my Feedback rating went to 3.8 stars. Very bad for the work that we are doing. I even have a satisfied customer with the product who admits to having sent a feedback but I never received it. I don't want there to be a problem in the system, it seems strange to me that the other 3,967 orders didn't try to leave it.

Thanks for the help in advance.

dear all

Before thanks all of you, i have a problem with my account.....now i have 2 account..but the older account..cannot login cause "temporary blocked account...." and the otherhas deactive account...the problem is i dont know what should i do now..