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Pinned by community managerSeller University Alert 🚨Prepare for your Identity verification video call
While many of our new sellers in this group have already completed identity verification, we know there are still lots of questions and confusion around this critical part of beginning your selling journey with Amazon.
The below two-minute video on Seller University will equip you with the knowledge to successfully complete the Amazon identity verification process and allow you to collect the documents required for verification to prevent delays in your account opening.
Once you've watched the video, I'd encourage you to review this page that covers the process of global seller identity, address, and business verification 📄. This is an important step when setting up your seller account, as Amazon needs to verify your identity and business details to maintain trust on their marketplace.
🔑 Key things to know:
- You'll need to provide identity documents (e.g. passport, national ID), business verification docs (e.g. business license, tax certificates 🧾), and proof of address (e.g. utility bills, bank statements 💳).
- The specific document requirements vary by country. Make sure to follow the guidelines for your country of business. 🌍
- Documents must meet certain criteria - high quality, not expired, matching the information you provided in your seller account 📋
- After submitting your documents, Amazon will review them within 2 business days. They may reach out if they need any clarification. 👀
- If Amazon can't verify your info, you'll have 30 days to resubmit. Failure to do so will result in your seller account being closed. ⚠️
The above page also covers seller performance review and FAQs around the global verification process. I'd encourage all new sellers to review this carefully before getting started.
Let me know if you have any other questions below! 💬
CR_Amazon
SKU's carton was opened, product arrived damaged.
Request for Assistance: Reactivating a Dormant Seller Account
How to break through zero orders
Hi, I’m a new Amazon FBA seller, and I'm taking time to grow
Amazon blocked customers reviews
Hello everyone,
We begun sales 3 months ago and at the begging by somehow the system blocked our customers reviews due to suspect activity as they described. When we connected to support at first time they said just wait, the system will release the block automatically in the near future.
We continued our development. Everyday spending a lot of funds on Advertisement. The sales don't grow, the Ad expenses still getting over the sales.
After some time i connected to support, and he said that he unblocked all products and it is good to continue. We were so happy to hear it. And started to push more Adv.
Several days before one of our customers bought products and left reviews. But they still didn't stick to our product pages. :(
Today i connected once more to support and tried to find out the reason, but the support was fully unprofessional and get me to the shock, he was sending standard patterns of answers even not trying to check or investigate the case. He just said byebye and turned off :)
Is this really the place where we spend so much money and getting such service in the end?
Problem to Add ASIN to A+ content
标题被亚马逊人工智能篡改了，自己无法编辑，大家遇到过没有？
About New Seller Community
Welcome to the New Seller Community, we're excited you're here!
As a new seller and member of the community, you'll have the ability to ask questions, get advice from peers, and learn from educational posts highlighting best practices and programs available to help you sell in Amazon's store during your first 18 months. We hope you'll become an active member by posting, commenting, and sharing your experience with other new sellers. Once a seller reaches 18 months of being part of the New Seller Community, they will be automatically removed from the group and will be provided an in-forum notification once removed.
Just getting started? We recommend visiting these threads to acquaint yourself with the New Seller Community.
Welcome to the New Seller Community
Frequently Asked Questions
- Who is eligible for membership in the New Seller Community and how can I join?Only sellers registered to sell in Amazon's store for less than 18 months are eligible to participate in the New Seller group. You will be automatically added to this group based on your eligibility. You will receive a notification before you are removed from the group.
- I'm new to selling in Amazon's store. Why don't I have access to this group?We're adding new sellers to the group every few days, so there might be a short delay between the time you're approved and when you can post. If you don't yet have access, please check back in a couple of days. In the meantime, we encourage you to visit other threads in Seller Forums to ask a question or take part in a discussion.
- Who can contribute and post in the New Seller Community?All Seller Forums members can read New Seller group threads but only group members can post or interact in the New Seller group.
- Can I still post and engage in the larger Amazon seller forum after I leave the New Seller Community?Absolutely! The purpose of this change is not to remove you from the broader seller community. After your 18-month tenure is up and you transition out of the New Seller group, you'll still be able to participate fully in the general Amazon seller forums just like all of thousands of other sellers who are not a part of a group today.
- What is the reasoning behind this 18-month tenure?The New Seller Community group was created to provide specialized support and resources for individuals who are new to selling with Amazon. After 18 months, we've found that most sellers have developed a solid foundation and are ready to engage beyond just the "new seller" designation and even have the ability to share their experiences and guidance with others. Transitioning members out of the New Seller group at that 18-month mark allows us to keep the community focused on supporting those who are truly in the earliest stages of their Amazon selling journey. It ensures the group remains useful and welcoming for new sellers coming in. Of course, just because you leave the New Seller group doesn't mean you lose access to the wealth of information and community support available to all Amazon sellers.
- How do I opt-out of the New Seller Community?If you decide you don't want to be a member of the New Seller group, you may opt-out here at any time. Please note that removal can take up to 7 business days.
