Seller Forums
Sign in
Sign in
user profile
Sign in

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_RSwABJNHpHnEZ
user profile
Seller_GKdJSKhGaDrSv
user profile
Seller_Qbd0RsfZFEZBY
user profile
Seller_9va0tBTtaMReu
user profile
Seller_iJXvcf0rrydNc
user profile
Seller_1bodoqqgb17GD
user profile
Seller_FnjHhnLSRPWT5
user profile
Seller_UqS9Qac9Z01PE
user profile
Seller_4ryvZCEBKWGtd
user profile
Seller_hjU7o015uZ4GV
user profile
Seller_BYn3ICHDweKIc

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_RSwABJNHpHnEZ
user profile
Seller_GKdJSKhGaDrSv
user profile
Seller_Qbd0RsfZFEZBY
user profile
Seller_9va0tBTtaMReu
user profile
Seller_iJXvcf0rrydNc
user profile
Seller_1bodoqqgb17GD
user profile
Seller_FnjHhnLSRPWT5
user profile
Seller_UqS9Qac9Z01PE
user profile
Seller_4ryvZCEBKWGtd
user profile
Seller_hjU7o015uZ4GV
user profile
Seller_BYn3ICHDweKIc

Welcome to Seller Forums

Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Amazon replied

Amazon Custom Quote allows our most-engaged Amazon Business customers to negotiate bulk-purchase pricing and quantity with a trusted network of suppliers. It may be the program you need to expand your business-to-business opportunities on Amazon.

Seller Success Story

FindTape, a retailer of office supplies, crafting materials, and health and sports-related products, unlocked transformative growth and achieved a 40% surge in invoiced orders by using Amazon Business's Custom Quote Program and B2B features. Read their full success story to learn how you can harness these tools for your business.

How CQE works

Amazon Business customers provide details including quantity, target price, desired delivery date, and their deadline. Amazon sends this information to sellers participating in the Custom Quote program.

As a part of the program, you’ll get a Seller Central notification when quote requests come in, with opportunities to respond to these bulk purchase requests. Click through to the Manage Quotes page in B2B Central to view and respond to the requests. You can offer a quote, or you can ignore the request if it’s not right for you.

For details on how Custom Quotes works, check out the Seller University module.

Are you interested in Custom Quotes? Have any questions?

Do you have questions about how the program works? Are you interested in participating in the program? Reply to this thread and we’ll get answers and connect you with the Custom Quote team.

5 votes
1 vote
114 views
2 replies
Latest activity
user profile
品牌备案case等待回复
by Seller_GKdJSKhGaDrSv
Amazon replied

已在亚马逊后台成功备案的R标品牌被制裁,然后后台被移除了品牌;11月我找后台加速器的律师重新注册了同名品牌,品牌名称一样,类目不一样,然后我用新的申请序列号备案被拒;我已经提交了申诉,不知道什么时候可以得到回复;我现在的链接无品牌功能,被改了图片与品牌;我只能停售掉链接;现在是旺季,我还有很多库存在亚马逊仓库;很着急,我现在是处于品牌失效的状态,我也没办法联系品牌团队;只能等申诉结果;有人可以帮忙催促解决品牌备案问题吗?case 16649718351

被拒绝的理由我不确定,是因为账户之前的品牌备案并被移除记录,导致账户滥用吗?

0 votes
0 votes
4 views
2 replies
Latest activity
user profile
Amazon Lending and experiance with new offers
by Seller_Qbd0RsfZFEZBY
Amazon replied

Historically we have used a variety of financial tools for growth and managing accounts payable gap with accounts receivable. Amazon lending was my personal favorite as the terms were good and payment systems were quick and accurate. Now with Amazon Lending out of the picture we have offers from Parrafin which has a terrible reputation, terms and payment systems. The other option is SellerFi which is what I am discussing today.

I am not aware of SellerFi's reputation but our offer has competitive terms so I am exploring it. They are not offering an APR but a "fixed fee" which we have done before at 4% and they are offering 3-11% with a 1 year term.

Unlike Amazon Lending when attempting to use Sellerfi I was redirected to there website and had to apply. Several days after submitting the application I was prompted to upload documents like proof of residence, ID, and business incorperation/ownership documents. This is a big departure from previous lending through Amazon. Marcus by Goldman Sachs nor Amazon Lending required an application or documentation as Amazon provided the sellers data. This is much more like a car or home loan with a bank than fin-tech for ecommerce.

So that was 2 weeks ago.....nothing since...

I doubt I will accept any offer they have at this point. This service is not for ecommerce in my opinion. The "fixed rate" can be a problem, but managable if kept low enough. APR is a better system that lowers costs through amoritization. The term is good at 1 year but no other options is limiting. The amount was competitive but limited to the equivelent of 1 months Amazon revenue. The system for applying and payment is very slow.

All things concidered I would not recommend SellerFi.

3 votes
0 votes
239 views
6 replies
Latest activity
user profile

I only sent one box of product.

I don't understand why there would be an unexpected delivery.Amazon will neither give me these items nor reimburse me for them.

However, Amazon customer service would immediately close the case to prevent me from further inquiring.

Here is the response from Amazon customer service case id :ID 16636832501

0 votes
0 votes
0 views
1 reply
Latest activity
user profile

Hello,

I recently applied to register my trademark, but the application was denied due to the inability to verify my business identifier. My business is registered in Ukraine under a simplified registration format known as "Individual Entrepreneur." In this system, the business identifier is the Taxpayer Registration Number (RNTRC), which can be verified through the following documents:

The back of the ID card: The RNTRC (Registration Number of the Taxpayer Record Card) is clearly listed here.

Bank statement: The business identifier is listed as the USREOU code (Unified State Register of Enterprises and Organizations of Ukraine).

I have attached these documents for your reference. The information provided in these documents fully matches the data issued by USTPO, yet my registration continues to be denied.

To my knowledge, there are no other official documents available in Ukraine that specify the Tax ID or its equivalents. Despite this, I keep receiving a generic response:

Originals of all documents in English.

"This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time of submitting the appeal form."

I don't know what I should provide so that Amazon can verify this data. However, when registering the store, all the same documents were suitable.

0 votes
0 votes
2 views
1 reply
Latest activity
user profile
关于pop it侵权被投诉
by Seller_1bodoqqgb17GD

Has anyone in the group been sued for Pop it and received TRO? Account is frozen ,Can you communicate?

0 votes
0 votes
0 views
0 replies
Latest activity
user profile

Hi,

we are planning to launch a bunch of replacement parts for various appliances (think frdiges, coffee machines etc.)

Are we allowed to include a QR code on the product packaging that directs the customer to the manufacturers' (e.g. Samsung, Keurig etc.) online instruction manuals?

We understand that the code of conduct prohibits us from diverting customers to other websites during the sales process, but our case would be differnt in our view.

Does anyone have experience with this topic?

0 votes
0 votes
6 views
4 replies
Latest activity
user profile
Address on utility bill
by Seller_UqS9Qac9Z01PE
Amazon replied

Hello,

I am asked for utility bill and business license by Amazon. Business license is not a problem. The problem is the address on utility bill and my residental address are same but written in difeerent way and lacking some numbers and letters. Is there anyone who can give any advice? I tried to do new subscriptions for utility bill as new internet connection. But it does now work .Because their registering system has specific template and you can not change it. And this does not match my residental address exactly.

Thanks in advance.

0 votes
0 votes
7 views
4 replies
Latest activity
user profile
$33K+ Other Charge with No Description
by Seller_4ryvZCEBKWGtd

@Seller_37l8i4vuvugjG I was charged $33,563.05 in other charges with no explanation this week. Can you please look into it? CASE ID 16697775171. I want to know exactly what this expense is called, not simply ‘other.’

0 votes
0 votes
1 view
0 replies
Latest activity
user profile
Video call for verification
by Seller_hjU7o015uZ4GV

My account was deactivated and applied for video call verification.

I need a link for telefon interview.

I have an appointment today, but no saturation yet.

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Amazon Takes Too Much from Us
by Seller_BYn3ICHDweKIc

It's getting to the point where it's not sustainable anymore. Within the past year, Amazon has constricted profitability and growth to where it's just about a complete standstill. After all calculations are done, pretty much working for free now. They've made it where you can't survive or thrive on their platform without giving them a minimum of 50% of sales. They've done this by hiking up fees, and making it where you have to spend heftily on ads. And if not.....minimal sales and visibility. They've made products harder to find by relevant organic search. It's gotten crazy, it's too much for what it's worth now.

It's really unfortunate, as we've been in business for almost 20 years. Amazon has almost 40% of retail market share, possibly more by this year. A LOT if not most retailers rely on them to stay in business. For the 1st time in 20 years..... about to throw in the towel. We have to price our sh#% higher than we want to just so we can pay all the fees, and the pay to play tactics. It's really really crappy on Amazon's part to do this to sellers. It's really really crappy that they do this to their customers.

15 votes
0 votes
180 views
7 replies
Latest activity

FAQs

Learn more about Seller Forums, how to participate in discussions and more!
View FAQs

Community Guidelines

Tips to maintain a safe and inclusive environment
View Community Guidelines

Release Notes

Stay up to date with improvements coming to Seller Forums.
View Release Notes

Conditions of Use

Review Terms and Conditions for Seller Forums
View Terms of Use

Privacy Notice

Review Privacy Notice for Seller Forums
View Privacy Notice

Report Abuse

Use this form to report abuse of Amazon policies
Report