This customer left a message in my store at the beginning of "I am planning to return this item to you on my way home from work." His original intention was to reply to my email, but he mistakenly left a message in my store evaluation, and this is a product evaluation (which does not comply with the store evaluation rules). I applied to delete the comment, but was rejected. I submitted a case (number 17474928061 and 17474260671) and they were all rejected. They want me to contact the buyer. Oh my God, I sent many emails to the customer, but the customer did not reply at all. I hope someone can help me