You can type in the exact name of our product which has 4.5 star rating, and sold thousands over the years.. but Amazon will place the competition's products [china made mostly] before ours. Sales have decreased over 50% over the last few years.

Amazon doesn't reward hard work and good products, but those who will pay them off to place their items at the top of the search.

My product is new.

It received approval to be listed in "Grocery & Gourmet Foods"

However, when I try to edit the listing, it was moved to "Health & Household"

Now I am blocked from editing the listing, and I get the error:

"We are not accepting applications to sell

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"

This is a new product which I developed myself. It received approval to sell, but in the wrong category. And now I cannot get the approval in the correct category. This seems like an internal error at Amazon.

Does anyone have any advice or tips on how to proceed?

Case ID: 17361626401

I’m having trouble accessing Premium A+ content. In January 2025, I submitted an A+ brand story for all my ASINs and created 15 A+ content listings, all of which were approved. However, as of March 2025, I still don’t have access to Premium A+ content. When I contacted Seller Support, they informed me that approval is automated and takes place on the first Friday of each month. If that were true, I should have gained access in February, but that hasn’t happened.

Hi everyone,

I’m facing a serious issue where all of my FBM listings are not getting the Featured Offer, even though I’ve done everything right. I’ve kept my prices competitive, offered fast shipping, provided excellent customer service, ensured product authenticity, and maintained a clean account with no chargeback issues. Despite all of this, my FBM listings never get the Featured Offer.

Because of this, FBM sales have been extremely low for a long time, even though my FBA sales are doing fine. I’ve also noticed that my FBM ads aren’t getting any impressions, even though I’m using suggested bids and following every best practice Amazon provides.

I’ve created several cases with Seller Support, but every time I escalate the issue, they just give me the same template responses and tell me not to worry about it. But this isn’t a minor issue! My FBM sales have been suffering for a long time, and it’s clear something is wrong.

Has anyone else experienced this? Any real solutions beyond what Amazon’s generic support replies say?

I’d really appreciate any advice!