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One of my products has 200+ FBA available but the prime badge is missing on the search results page. Can anyone help me? it has been for more than a week

我公司的传统业务就是经营来自英国Harris Tweed的面料，这个品牌官方有明确的使用规则，即一个产品外表面超过50%使用了Harris Tweed的面料，那么商品就可以描述其为“Harris Tweed X”的商品。在11月14日左右，我被亚马逊机扫，说我涉嫌侵犯知识产品-商标滥用，让我删除Harris Tweed的词。但是我是有权利使用这个品牌词的。

我开了case进行申诉，提交了Harris Tweed的官方品牌规则文件，递交了我们与Harris Tweed生产工厂的合作授权协议及往来单据，发票，采购合同等，一共8份文件，很搞笑的事情是，在我申诉的过程中，有一部分asin被恢复了销售，有一部分仍然让我删词，要么让我交授权书。 问这是为什么，告诉说是不同的人可能审核的就不同。我就挺无语的，你们内部公司都没有达成一致意见，就单纯的凭个人喜好判断，对于我提交的资料视而不见，连看都不看。现在真的是申诉无门，只能删词。

不知道有没有类似的朋友能够给点意见，给jeff写了信，自动回复过来的内容上说如果想要申诉就去绩效页面，但是我的绩效页面只是编辑，而没有申诉按钮

I selected the wrong FNSKUs when I created a shipment FBA18CZCQZGG. However, the items are with the correct FNSKU labels.

For example, I shipped the B color FNSKU, but when I created the shipment, I chose the A color FNSKU.

Will FBA put the B color item to the B FNSKU inventory after scan?

Who can help me to solve this problem?

Best regards.

Hi,

Hopefully I can participate in HAUL,but still not receive any invitation.

I aware that the HAUL is invitation-basis, and have reached out with interested-sellers@amazon.com for many times, but still no reply.

Would the email reply me?Or they just receive emails.

Is there any certain criteria to be a seller on HAUL, any minimum SKU and yearly revenue?

J

https://sellercentral.amazon.com/imaging/upload/country

I uploaded a picture of Amazon Japan thumbnail through the above site.

It has not been reflected on each site yet.(It took only 1 hour)

How long does it usually take?

Hello @Seller_OOVUXZLmb2UEH, @Seller_khUF6HPR2AHxu , @Seller_GEZPMc4CeQfh6

As you can see in the attached image, my products were suddenly marked as stranded. There has been no warning or notification in the Performance Notification or Violation Page sections regarding these products. Even after opening a case to understand the reason for this issue, Amazon itself cannot explain why this has happened. They only suggest deleting the listings and re-uploading them. However, I have already done this, and the issue remains unresolved.

Although the inventory count in the image may appear small, the real problem is that I recently shipped additional stock for these products, and I suspect these new shipments will also be marked as stranded. This situation is causing serious concern. In the screenshot, you can clearly see that the issue is labeled as a "Listing error," but Amazon cannot provide a reason for this.

Here are the affected ASINs and SKUs from the screenshot:

ASIN: B01FNI6JG2, SKU: B8-Q6GK-F3H3

ASIN: B096WMJGN9, SKU: AF-WKMM-SMUL

ASIN: B003U4D5QO, SKU: WQ-MQ6X-U62U

ASIN: B084KZG9CM, SKU: 5U-T2JK-S7YQ

As sellers, how are we supposed to understand the cause of this error if Amazon itself cannot explain it? These illogical and chaotic processes from Amazon are seriously damaging to us as sellers. Facing such an issue during Black Friday week is extremely disruptive to our operations and business.

This is nothing short of an unjust attempt to undermine our listings without any valid explanation. It is a mafia-like approach. Please resolve this issue immediately and reactivate my listings. Otherwise, I will be forced to seek legal action to defend my rights against Amazon's unreasonable and harmful practices.

Best regards,

This is a warning. I have provided you with evidence by attaching screenshots of the emails you sent me, which prove that my email is the same email that contains the tow store names (Hero Tools Fitness) (Sports&fitness ). As it is the same account, but I have only changed its name. You have disabled my account without any right, and if you insist on not activating it again, I will consider this act deliberate and that you have closed the account to steal my balance. Do not force me to take my right by force. As I knew many loopholes in your weak system. I advise you to activate the account to avoid problems, and when you do, I will transfer my money and close my account, as you are the worst partners and not trustworthy.

Hello Amazonians,

We have seen many threads on the Amazon forums regarding the difficulties of the appeal process (myself included).

We understand the Appeals process is a jungle that we must cut through to find the golden idol of approval, however, there must be a more transparent method of doing these appeals which includes more feedback & communication from the seller.

The appeals process has currently become a three-step procedure:

Step 1: Create your appeal, add all of the information requested, and hope to receive a positive reply

Step 2: Receive the reply - the correspondence is extremely vague and is most likely pointing out key factors in your prior submission that were already present i.e. supply chain proof, tracking proof, etc. You call the Account Health team for clarification, but the representative on the phone will simply repeat the email until the conversation is finished

Step 3: Resubmit the appeal differently, possibly with more detailed information in an attempt to receive a positive reply

Repeat Step 2

Currently, the appeals process feels like a constant losing battle with yourself and the appeals team. No one should truly feel this way when doing their best to do the right thing.

As a business on Amazon - we feel that there should be more communication between the appeals team and the seller when trying to rectify serious issues.

The current appeals process needs work. This is why we've created this thread. We wanted to get feedback and ask the Amazon community to point out any suggestions, questions, or concerns regarding the appeals process.

How do you think we can create a better appeals system?

What do you think is the biggest flaw of the current appeals system?

Do you believe the current appeals system is fair?

Case number ID 16694907251

A product got flagged for claiming to cure a disease when it did not, so I appealed the case and support agreed the listing was compliant and could be reinstated. But the violation remains on my account and I am losing the buy box. When I asked why the violation was still there support stated it would be there for 180 days, which makes zero sense considering I won my appeal. Please help as this is not fair for a case to be resolved and my sales to be affected like this for doing nothing wrong.