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Read onlyhere is the case Id: 17382061121. We shipped an 8 Ounces order and We were Charged $33!!!! according to Fedex our product weight was 27 Pounds!!! The Indian representatives as usual just copy and paste ( They’re either not willing to help or They have no clue)
Any mod willing to escalate this?? We have paid over $40 dollars for shipping label on this order when the value of the product is just $28 Ridiculous!!
what were the dimensions of the package?
Are you referring to return shipping or outbound shipping?
Hello @Seller_flFgTCg8S2gzJ Thanks for sharing those case details about the recent shipping adjustment.
here is the case Id: 17382061121. We shipped an 8 Ounces order and We were Charged $33!!!! according to Fedex our product weight was 27 Pounds!!! The Indian representatives as usual just copy and paste ( They’re either not willing to help or They have no clue)
I asked our partner team to review the order from the above case and your dispute of the adjustment. I am happy to let you know that your dispute was successful, and that a reimbursement to your account will be credited for the amount of the adjustment. Please keep an eye out for that 'Other' transaction within the next few disbursement cycles.