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I am interested in listing shelf stable chocolate bars created by a local dessert cafe using my own label through FBA.

Is there any compliance or safety items I need to understand prior to listing and submitting a wholesale PO?

Hi fellow sellers and amazon mods,

We sent one shipment through usps well in time, but it seemed to be arriving late due to remote area location.

So to protect the OTDR, we sent another courier by dhl with same merchandise, to this same buyer and edited the shipment with this new dhl number.

Now the first shipment from usps seems to have been delivered today and the second shipment sent through dhl is showing arriving late due to again remote area situation.

Can we re-edit the shipment tracking back to origional usps tracking (which got delived today @on24th dec.) ? The promised delivery date is still 26th Dec. But the usps has already delivered and our said order now has dhl tracking, which is saying 'arriving later than 26th Dec."

We sent two shipments, incurring double the cost, to save OTDR? What can we do now. If we re-edit the shipment with original usps number, will it be counted delivered in time? The usps delivred on 24th and our given delivery date for the order is 26th Dec.

please advise

thanks

ns

The order shipped on 12/18 only shows the names and city. How do I find the complete address for the order? Thank you

Trying to use AWD for the first time. Want to send 5 boxes but I am not being allowed to use the SPD Small Parcel Delivery option. The only option is: Less than and full truckload (LTL/FTL).

How do I get around this or does AWD only accept pallets ?

I have had my account deactivated for 6 months and I have not received any responses from Amazon, and the account health is at 200 and everything else is in order, but they do not enable it for me.

I would like you to give me some help because I want to start selling since I have a family to support.

Otherwise I don't know what other alternative there is, for example creating another account from scratch with my same data? because I have not sold a single product in this account.

It would be good if you could advise me a little or give me some advice on this issue since this is all a technical problem and you who are on that side and more involved in the technical part of the platform know how everything is working well.

I simply did not violate anything, I only saw a message a week after I sent it in which Amazon requested documents such as the bank statement and after that they deactivated my account. I have subsequently sent appeals and was only able to meet on a video call, which after showing everything they responded to me after 10 days and told me that it was not possible to reactivate my account, and I do not know the reason for this since I was totally honest.

What I suspect is that I had an appointment for a meeting but in a section it told me that if I got an appointment earlier I could connect so I waited and I connected to a meeting before the scheduled one and after that they told me that they were cancelling the scheduled meeting and I am afraid that is why they did not approve my call.

I hope for a prompt response

sincerely

NICOLAS DOMINGO LATTANZI

hi, does anyone know I can get unauthorized seller in my listing remove? My trademark is still pending though.

My inventory is reserved for months at the Amazon fulfillment center. At first Amazon told us, "Your product went through dangerous good (hazmat) review but couldn"t be classified, because it lacks detailed dangerous good (hazmat) information. We need you to provide a proper Safety Data Sheet". We provided the document in a timely manner but have not received a response yet.

The item was charged for monthly storage fee although it is in reserved status.

Please review my case as soon as possible. Here is the case ID 16474691271 16780823321

Okay, I will be posting truths, facts I have observed after being on the Platform for over 2 years (I guess) and why FBA Wholesale is not a viable business model unless Amazon fix these things, in this brief I will be sharing first thing that as far as I understood makes Amazon totally unsafe place for its 3rd Party sellers.

Policy on LOA or Letter of Authorization.

So few months back out of nowhere we received section 03 performance notification of in-authenticity about one of our products and Amazon demand two things

1. Video call interview.

2. All supply chain documents including LOA.

We had everything except for LOA and we were given 14 days to appear for video call interview, we approached distributor to get us brand LOA and after pleading to distributor and brand, we were given LOA for that product, proving that we were selling legit product.

We had plans to invent over $50k in this business model this year but after this LOA episode, Amazon made us really think about it, after thorough consideration we decided to close our Amazon business, because we have been selling listings that brands allowed 3p seller to sell on Amazon but those brands were not giving LOA to anyone and since Amazon policy includes LOA to prove supply chain.

We couldn't take this risk further, we believe Amazon unreasonable policy with regards to LOA means Amazon doesn't want any 3p seller anymore.

And if you don't have LOA that means as per Amazon policy you selling counterfeit even if you have sales agreement, invoices, bank statements, receipts, shipping labels, purchase orders, even if you were shipping directly from the brand warehouse etc but if you don't have LOA, you are doomed and Amazon will suspend/deactivate you for good (i heard after video call, if they suspend/deactivate you, that means game over for good), so that wastes your years of efforts, money invested into building your business but also Amazon seizes your funds and destroys your inventory because again you are guilty unless you have LOA.

This is one reason we are quitting on Amazon, in the next number of posts I will share few more.

I was selling a product on Amazon that perfectly followed it's TOS (verified by Amazon Support). Today, they determined that my product is no longer abiding by TOS and is a safety hazard and then they deactived my listing - totally fine since I haven't been selling that product for over 9 months. HOWEVER - they're now refunding all of my sales to customers - and I'm responsible for several thousand in refunds now? I don't get it.

If my product was following Amazon TOS at time of sale, and 9 months later they determine it doesn't - fine delete the listing. But now they're giving out voluntary refunds? Is this legal?