inactive account
Amazon, I was charged $39.99 to start selling, but my account is inactive. I would like to know the reason, as my documents are validated. I don't understand why my account is still inactive and I'm being charged. If it remains inactive, I would like my money back
2 replies
Seller_kIukTwdhvntAp
" If it remains inactive, I would like my money back"
AMAZON FEE REFUND
From an answer by @Connor_Amazon about account fees here --
https://sellercentral.amazon.com/seller-forums/discussions/t/ca287378-1c18-46d3-a37f-ed4f81e6d419?postId=57262b55-916a-4c93-996e-6f0a8347b2cb
You can request for a refund by contacting seller support via this link:
https://sellercentral.amazon.com/cu/contact-us
But first, you will need to downgrade to the individual plan, follow the steps on this page: https://sellercentral.amazon.com/help/hub/reference/G201710030
Once you do that, contact support and they will look into refund for you.
-Connor
Connor_Amazon
Hi @Seller_tvTA08J1tZ0vc
I see that your payment and deposit methods are valid, sometimes it can take several days for the account to be fully activated, however you will need reach out to support directly via this link to see if there are other outstanding actions for your to complete.
@Seller_kIukTwdhvntApalready explained how you can request a refund, so follow the process above.
Best,
Connor
