The product I sell is Cat Wand ASIN B0DQJTS7JY that isn't large bulky, but Amazon charges $9.99 for every sale as Fulfillment fee large bulky.

Bellow are Detentions from amazon Live Channel Specialist:

* Length: 22.4 inches

* Width: 4.84 inches

* Height: 1.14 inches

* Weight: 0.13 pounds

* FBA fulfillment fees: 9.99 USD

I asked live chat to explain how to calculate and they see product height is not 1.14 but 2.170 in. Live chat send request to investigate. I get email from investigation with measurements (above) but I can't replay to ask how they calculate a fee large bulky. I open new live chart and they send again to investigate. Same loop without any result.

Other sellers sell same product for a $6.99 to $9.99

Any help, advice how to calculate Fulfillment fee?

Thank you.

Hello,

Recently I uploaded the commercial insurance certificate and got the response from Amazon:

''Based on the items that you sell, you are not eligible to submit a claims-made policy.''

I uploaded it several time and got the same e-mail every time with no further information why it is rejected.

I contacted the insurance company. They replied that the policy complies with all Amazon requirements.

Does anyone can help why it is rejected? Can you please help for reviewing the policy again?

Thanks,

@Seller_FJwyF3iu5qxUY @Seller_Udi0JNbTrsmUV@Seller_4GjtS9k0cnHHv

Since Amazon introduced a new regulation that requires compliance review before new links can be launched. The review process has become extremely slow, and our CPC and test reports have been submitted for nearly 3 months without being processed. This is a heavy blow to toy sellers like us. We may have to give up launching new products in 2025, and I'm not sure if all links will be frozen for such a long time, causing a large amount of our goods to be piled up in the warehouse and unable to be shipped.

Who can help us?

Case: 17020360741

hello Amazon team

OTP is not working for a lot of sellers from my country

We are in a loop since support is giving us solutions that don’t work! In order to cancel the 2 steps we need to get a text message- BUT the text message is NOT working!!

It has been 4 days already!! We also can’t get it by a phone call. We get this notification- “there is an internal problem”