The first case was supposed to be eligible for reconciliation on 7/28, but that got bumped back to 8/5 so the trail could go Icy. the second one is brand new. Two shipments that day, one is ok (so far), the other lost.
Cases have been opened, but unless you are a Buyer who ordered the wrong size, and demands money back right now on an A to Z claim, waiting, endlessly and fruitlessly is the protocol to follow, from what I see.
They use the “reason” that the shipments are being further forwarded to other FCs (which is the case on all my shipments, but that never stops them from being received and processed normally - they units show up in Inbound, and then Reserved, and then, finally, Fulfillable as they end up at their final destinations.
Not so in these two cases, never even show up as Received.
I have now cancelled restock-orders I placed with the “factory” for stocks that were going to be shipped to FBA, until (and IF) this is ever sorted out.