"After a thorough review of your case, we have determined that these listings are currently ineligible for Featured Offer status (Buy Box). This is because the pricing for these items is substantially higher compared to recent price points both on Amazon and other retail platforms."

@Roberto_Amazon @Josh_Amazon @Cooper_Amazon @Glenn_Amazon @Nano_Amazon @Atlas_Amazon @Xander_Amazon @Manny_Amazon

Original text of email from seller support:

Hello from Amazon Selling Partner Support,

This is Claire. Thank you for contacting Amazon Seller Support regarding the Buy Box availability for your 400 ASINs.

After a thorough review of your case, we have determined that these listings are currently ineligible for Featured Offer status (Buy Box). This is because the pricing for these items is substantially higher compared to recent price points both on Amazon and other retail platforms.

To regain Featured Offer eligibility, we recommend:

a. Reviewing your current pricing strategy

b. Ensuring your prices are competitive with market rates

c., Monitoring price trends for your products

For more information, go to the following help pages:

""Automate Pricing"":

https://sellercentral.amazon.com/help/hub/reference/G201994820

""Pricing Health"":

https://sellercentral.amazon.com/help/hub/reference/GSTH6YN3BR8XNWBW

Note: We're not able to disclose all factors that go into Featured Offer eligibility. If you meet these targets, that doesn't necessarily guarantee eligibility.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

Yes

No

Thank you for selling with Amazon,

Claire C.

Amazon.com Seller Support

=======================================

MORE WAYS TO GET HELP:

Visit our Seller Forums for help from other sellers: http://sellercentral.amazon.com/forums

Browse all Seller Help topics: http://sellercentral.amazon.com/gp/help

To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:

https://sellercentral.amazon.com/cu/case-dashboard/view-case?caseID=17499259961

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Case ID: 17499259961