I feel very helpless and I see it’s nothing new as a seller on Amazon. I am a wholesaler of a brand that o recently started doing well on. This week I woke up to most of the titles of this brand changed. I also found an account with same exact products as the listings that whose titles have changed, I reported as duplicate listings but no help there, I was told there was no violation!!!

The changes in title have outright stopped our sales by 99%. They were 2-3 sentence titles with very relevant keywords now we have two words that have nothing to do with the products.

I have called support everyday and I have reported this issue . Only one of the listings was edited back to the original title. I have also reported the duplicate listings that this new seller made (with highly likely fake reviews all in the span of March 25 2025), meanwhile we have reviews almost a 1000 from previous years

Is this a dead end? Should I just do a removal order and get my products back? I have inventory in thousands of dollars

This is very upsetting that we have no protections as sellers when hijackers come and change listings and when sellers violate Amazon policies they are not held accountable.

Hi I am trying to reapply brand registry again since the last application was rejected, however the old application is in pending status and there's no way for me to apply again, as when I try to submit a new application it shows an error which says "Application for brand is currently under review".

Can someone please help to ask the brand registry team to reject my old application so that I can reapply please?

CASE ID: 17427013201

Hi all, I have a product that is current being sold on amazon has "generic" under multiple different ASIN's but when I go to create a generic listing for the product the UPC on the product comes up as invalid. I cannot edit or copy any of those generic listings as it goes against amazons policy. How do I fix this issue and list this product? I applied for a GTIN exemption but it does not quality since it does have a UPC just not a valid one. Help with this issue would be greatly appreciated. Thanks.

Hello Sellers & Amazon Support,

I am facing an issue with enrolling my registered trademark in Amazon Brand Registry. Here’s the situation:

I filed a trademark application with the USPTO and later received my official trademark registration.

Before my trademark was registered, another party also filed for the same brand name, but their application was later rejected, and their trademark status is now dead.

Despite this, the other party successfully enrolled the brand in Amazon Brand Registry.

Now, when I try to enroll my registered trademark, Amazon rejects my application, stating that the brand is already enrolled.

I contacted Amazon Brand Registry Support multipletimes CASEI D 17492359771, but they told me to contact the current brand owner to be added as a user. However, that person does not have an active trademark, and I am the legal trademark owner.

My Questions: @Seller_PIHyltK09pbl3 @Seller_RSwABJNHpHnEZ@Seller_l7Jtck9jxnEA0@Seller_4GjtS9k0cnHHv@Seller_guPeMXBrBxqyU

How can I reclaim control of my brand on Amazon Brand Registry since I am the rightful trademark owner?

Has anyone faced a similar situation, and how did you resolve it?

What is the best way to escalate this case to Amazon so they recognize my trademark rights?

I have all the necessary proof, including my USPTO registration certificate and documentation showing that the other trademark is dead. Any guidance on how to move forward would be greatly appreciated!

Thanks in advance for any advice!