Worst experience with amazon FBA. Why I will submit documents for verification. What is the mean of address and shipment id which is pasted on package. There is no system follow by amazon FBA. They lost any shipment and ask for documents. After submission of docs they are totally disappear from the earth and send computerized reply that shipment is in process of investigation.

Shipment Id : FBA18V1WDMZ7

Any one from amazon FBA who can handle this issue.