Hello I have been wanting to update our seller information on the Detailed Seller Information which can be viewed via the case id 17317925651 I want to update this to reflect the correct information

When I go to update it we click the setting icon account info -> Business Information -> Business Address and Phone Number -> once we click there we can see for a split second that it does reflect the right information but then it reverts back to the old information i have attached the screen shot where we do see this happen called "moment.png" when we get to the next page we click select address the information which is already selected and we click submit i attached the image called "selected.png" but as you can see on the image called old.png it is reflexing our old information we are asking for help for someone from the internal team to manually update the correct information to so it will reflect on our seller page which can be viewed via the case id 17317925651

We have requested help for 2 weeks and been told to wait for the internal team to fix it and i waited 17 days for them to tell me to keep waiting i just need someone higher up to push this ticket to get it to someone who understands and can manually update the information in which i have already put on my end but is not reflecting the right information this is a backend issue. "Technical help"

Additionally in the most recent update to the ticket they ensured they will push it to the internal team in the last 7 days i have gotten the same copy paste 3 times see down bellow

Amazon

Hello from Amazon Selling Partner Support,

We understand that you have contacted us regarding legal business name and address updates made on their Amazon Seller Profile page.

We are currently coordinating with our internal team to gather the necessary information regarding your query and it is still under review.

We will get back to you with an update or if we need any further details from you.

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I need a real human to fix a simple issue under my account why is this taking a month for the internal team to try to fix!