FBA- What are the conditions that need to be met in order for an item returned by a buyer to be sold as a new product, rather than being sold as used by Amazon or destroyed outright?
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Seller_1HyH8L5T9tsRy

FBA- What are the conditions that need to be met in order for an item returned by a buyer to be sold as a new product, rather than being sold as used by Amazon or destroyed outright?

When a buyer returns an item, the Amazon FBA team is supposed to check it for some kind of condition. If it's deemed re-sellable, it goes back into inventory. However, I noticed that 90% of the items were not in re-sellable condition, 50% of the items were sold as used, and 40% of the items were deemed unsellable and destroyed. I was skeptical, so I asked Amazon to send the unsellable items back to my warehouse, but when I opened up the items that were sent back to me, most of the items were in perfect condition with no signs of use!

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Tags:FBA, Fulfillment center
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Seller_4zBzdtgCyS9EI

Frequently nobody checks returns. Damaged and used items get sent back out as "like new" and perfectly fine items get destroyed. Any part of your business that you let Amazon handle will be messy..

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