Moat of my active book listings have been changed to OS by Amazon witho9ut my knowledge. I called seller support to resolve the issue without success. Can anyone throw somelight on this?

Hi, I need some help. I was doing FBA previously and recently started doing FBM from last month. I added some listings & It's been a month almost but I am not getting featured offer at all. Here are the key points.

a) My offers are definitely eligible for featured offer checked through pricing health section. (Followed the Featured Offer Eligibility Criteria & Best Practices)

b) I am offering the lowest price on listing.

c) My shipping time is free & faster than other available offers.

d) My account health is 100% (No OTDR, Late Shipment, Authenticity or any other issue at all)

e) I am using Amazon Customer Support

f) Listing is stamped for 100+ sales. Other sellers sharing buy box but I am not getting at all.

g) Also I am not getting any single impression on my ads even though I have used automated targeting and everything.

I have tried my best to do everything right by reading forum discussions & watching videos on seller university but still the issue is same. Kindly guide me for this if there is any mistake I am doing. I need some serious & immediate help.

Thanks!

We are trying to create an FBA shipment and for many ASINs we get the error message "You already have high days of supply for this ASIN in our fulfillment centers. This product must be removed from this shipment."

It seems like this shows for any ASIN amazon determines has a total days of supply of more than 120. How can amazon implement this without even thinking this through. The ASIN is completely blocked from being sent, Amazon should know full well that shipments sent by sea can sometimes take 8-12 weeks to arrive and then up to another 60 days for the inventory to go through warehouse transfers before it's even available to be purchased by customers, by this time the ASIN would have much lower than 120 days of supply, so why has Amazon blocked sellers from sending their own inventory? It seems like they are forcing sellers to use AWD but they havent thought it through at all especially for sellers who sell clothing where AWD for many ASINs is not practical since you can only have single SKU boxes for AWD.

Then there's also the issue of the majority of sellers who pack their shipments and then use that information to upload to Amazon only to find Amazon has blocked them of sending certain ASINs and so you can't even proceed with the shipment. What are sellers expected to do, go into every single box and remove ASINs which they think shouldn't be sent based on their silly days of supply calculation which isn't even accurate for seasonal products and products which may be pushed heavily at the sellers own discretion from sponsored ads.

The whole thing is a complete mess. Anyone got any information about this?

Amazon Compliance Issues — Ongoing Since January

I wanted to share my ongoing challenges with Amazon regarding product compliance, in the hope of both gaining clarity and helping others avoid similar frustration, and maybe even some resolution on this from Amazon....

Since January, I have been facing continuous rejections from Amazon Compliance despite providing fully valid documentation, including:

• A legitimate Test Report and CPC from a regulated, CPSIA-listed laboratory, fully in line with Amazon’s stated requirements.

• Initially, Amazon rejected this report, forcing me to pay again for re-testing — a significant, unexpected cost.

• After that, my product labelling compliance was rejected. However, following resubmission, this was later accepted by Amazon.

More recently, the situation worsened:

• My test report has been rejected again — this time citing that my product contains stacking cups.

• After thoroughly reviewing Amazon’s own compliance guidelines, no further testing is required beyond the tests I have already completed and submitted.

• To make matters worse, my latest appeal, where I once again supplied all valid documents, has been rejected without any explanation or guidance.

This is incredibly frustrating — without clear reasons or instructions, how can any seller resolve compliance issues?

Meanwhile, my stock is stuck in Amazon AWD and cannot be sold, causing ongoing disruption to my business.

For reference, here are the Case IDs involved: 17562314501, 17545199491, 17507097881, 17369886221, 16998132281, 16993226311

I’ve done everything by the book, responded promptly at every step, and provided everything requested — but still, I’m at a loss as to how to resolve this.

If anyone has faced similar challenges or has advice on escalation routes, I would greatly appreciate your insights, but ultimately I request Amazon to look into this and resolve ASAP...