Not Getting Featured Offer/Sales. (Seller Fulfilled Orders)
Hi, I need some help. I was doing FBA previously and recently started doing FBM from last month. I added some listings & It's been a month almost but I am not getting featured offer at all. Here are the key points.
a) My offers are definitely eligible for featured offer checked through pricing health section. (Followed the Featured Offer Eligibility Criteria & Best Practices)
b) I am offering the lowest price on listing.
c) My shipping time is free & faster than other available offers.
d) My account health is 100% (No OTDR, Late Shipment, Authenticity or any other issue at all)
e) I am using Amazon Customer Support
f) Listing is stamped for 100+ sales. Other sellers sharing buy box but I am not getting at all.
g) Also I am not getting any single impression on my ads even though I have used automated targeting and everything.
I have tried my best to do everything right by reading forum discussions & watching videos on seller university but still the issue is same. Kindly guide me for this if there is any mistake I am doing. I need some serious & immediate help.
Thanks!
5 replies
Seller_G18unLJ4bAdPR
Need your help & guidance on urgent basis. @Danny_Amazon@Glenn_Amazon@Tatiana_Amazon@Cooper_Amazon@Danika_Amazon@Jameson_Amazon@Michelle_Amazon@Blake_Amazon@Rose_Amazon@Steve_Amazon @Quincy_Amazon @Micah_Amazon @Nano_Amazon@Manny_Amazon
Seller_Sram36TnVt73c
Fbm sales are dwarfed by Fba. That is a fact and it is by Design.
Using Amazon suggested/automatic campaigns only makes them money, not you.
Cooper_Amazon
Good Afternoon @Seller_G18unLJ4bAdPR,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on CASE ID ending in 1291. I won't be able to share the specific results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon