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I only got 4 orders in last 4 months. The ads has high impression (40k+), but low clicks (40). Any suggestions are highly appreciated.

Hello AMAZON

Since the end of October, I have noticed that all the listings under my brand have lost their organic search visibility for broad keywords. Despite searching these broad terms, I cannot find my listings in the organic rankings—they only appear as sponsored products.

Typically, my listings would rank on pages 1 to 7 for the broad keywords, but now they seem to have disappeared from the results altogether. This decline is seriously impacting my business, as I have a substantial amount of inventory prepared, and my products are experiencing a significant loss in sales. I’m extremely concerned about the situation.

Could you please have your Amazon technical team look into this issue for me?

@AMAZON

Hi,

1. We Shipped inventory on Feb/27/2024, (Shipment ID: FBA17RBK380D) to SWF2 - Hopewell Junction, NY.

2. It was delivered and closed in shipment summary section but when we check our inventory ledger nothing is showing their

3. We created two cases (14934422201,15385956901) for reimbursement or getting our inventory in stock, but there’s been no progress.

4. Most importantly Amazon has neither put our inventory in stock nor issued our reimbursement.

We feel Cheated & disappointed with how things turned out.

I hope this message finds you well.

Since the end of October, I have noticed that all the listings under my brand have lost their organic search visibility for broad keywords. Despite searching these broad terms, I cannot find my listings in the organic rankings—they only appear as sponsored products.

Typically, my listings would rank on pages 1 to 7 for the broad keywords, but now they seem to have disappeared from the results altogether. This decline is seriously impacting my business, as I have a substantial amount of inventory prepared, and my products are experiencing a significant loss in sales. I’m extremely concerned about the situation.

Could you please have your technical team look into this issue for me?

Thank you for your assistance!

Is anyone seeing a decrease in sales since election day? We've seen a good percentage decrease on election day and it hasn't recovered yet. Just wondering if others are experiencing the same thing.

First week went fine -

suddenly get deactivated because of a false claim.

I send in an invoice that is acceptable by all requirements as per Amazon.

Appeal denied 5+ times, then they took away my call account health specialist option with 0 explanation.

Now they are refusing to give me back inventory.

They have essentially robbed me like a common street hoodlum and refuse to talk to me or help me - and they are still charging me monthly - new sellers .... my advice is run for the hills.

I am having a big issue and need escalation for a case. Amazon lost a large box in one of my shipments. We shipped with Amazon preferred carrier and as per Amazon's policy are covered if something like this happens. As a small company, we cannot afford to take this loss. We have opened a case and are getting nowhere with random Amazon reps from Pakistan/China who are assigned to this case. It was a shipment with 5 boxes, sent to multiple locations. My first time sending to multiple locations... Tracking clearly shows the package as delivered AND signed for by Amazon, proving/showing acceptance of the package and its weight. All the "missing inventory" shown in this shipment is from that one box Amazon has lost. I provided all my receipts and tracking proof and am getting nowhere. This is absurd. Amazon has lost my inventory before like this and quickly reimbursed me for their mishap. But this time I am being pushed around and shut down and that is not okay. At this point if I cannot get this issue resolved (as in Amazon cannot honor their own policy to assist with reimbursement of losing my inventory), I will be proceeding forward with small claims court. This is the last thing I can try and do before giving my attorney the go ahead forward.

This is not how you do business, Amazon. This case has not been handled in the right manner. And I deserve to be treated with respect and you being held to your own policy. Please help Mods! This is not how you do business

Thank you kindly

Case ID: 16498181841

@Seller_OOVUXZLmb2UEH @Seller_hme3Wbydd1ihr

Our company lost the shopping cart of the products in the shop yesterday, we checked the ODR and other metrics of the account, all the metrics are within the normal range, seeking help from Amazon but all of them are responding the same way, like a robot, which is seriously affecting the normal operation of my shop, what should I do? @Seller_c2KLMXKhUYF3u@Seller_SBIjJooGeXSQ6@Seller_1KYLYkgAlu4xX@Seller_guPeMXBrBxqyU@Seller_1KYLYkgAlu4xX

Hello Amazon Support Team.

1. I am writing this for an issue regarding our shipment to BFL2 (Shafter, CA), which was shipped on August 20, 2024 (Shipment ID: FBA18BFCYMCY).

1. Is this particular shipment we have sent the total of 3 Boxes contents 1563 Units, Out of 1563 unit Amazon only received 596 and the missing quantity is 967 units and the shipment got closed status.

2. It seems that Amazon has lost our remaining 2 boxes, we raised (Case ID : 16475199021) against this we have provided all the documents (POD, Invoices, & Packing list), Now the amazon has stopped responding on this from Oct/20/2024

3. Given the lack of response and the fact that the shipment appears to be lost, we urgently request reimbursement for the missing inventory.

Thanks