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Recent discussions

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Happy New Year, everyone!

As we head into 2025, I'm curious to know... what three goals are you prioritizing this year?

Share your answers as a reply to this thread. Looking forward to hearing your thoughts!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime into the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other.

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ASIN B07N9V2F8K

Edit: I reached out to Amazon support through chat, but they just keep passing me off to the next "specialist" and I basically get the same answer. "After a review, we've determined that the attribute you would like to update for this ASIN has already been claimed by another representative of the brand." Yes, I realize someone or something hijacked my listing and changed the brand name. I would like to change it back to the correct brand name and be able to send more inventory.

I created this listing many years ago and haven't had any issue sending inventory until now. I tried to send a shipment, and now I get this error message and I can't send anymore inventory:

Your product requires approval to sell. Learn more.

Someone changed the brand from the correct and original one (One Village Trading, LTD) to JNAB. This is a brand new account and they sell auto parts. My product is a set of decorative magnets.

JL Auto Parts Shop

Visit the JL Auto Parts Shop storefront

Just launched No feedback yet

About Seller

JL Auto Parts Store is our Amazon online store and our brand is "JNAB " .

I would like some help resolving this error and be able to send shipments again. Thank you.

4 votes
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12 replies
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close seller account
by Seller_pL7EGxDDK4c1b

Hello I am trying to access my account to close it as I keep getting charged 41.87 a month but not selling anything. I keep getting this error "We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

I can't get access to my account. Please help!

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please reply bro
by Seller_2FKXV9bPDpeQd

You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.

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Cut-off time for marking orders shipped?
by Seller_In1OZHF5lABCL

New Seller here. I have set my handling time to 1 day. I ship the afternoon of the next business day, but I usually don't get to my office, where I would mark the order shipped on my desktop computer, until the evening. Can anyone tell me, must I mark an order as shipped by 5:00 P.M. on the next business day, or can I mark it shipped at any time on the next business day? (I have only my phone with me during the day, and a hand tremor makes it very difficult for me to input data on a phone.)

Thanks!

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Has anyone figured out how to get you listing video to autoplay with hovering over it in a search result? I see this feature available for several sellers. I am not referring to sponsored video ads. I am brand registered and it works for a few of my listings but not all of them and I have no idea why. I have followed all the video guidelines and opened up 2 different cases with seller support and brand registry regarding this with no help. If anyone has had any luck, please let me know. Thanks in advance.

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I've been thinking a lot about Amazon sales rank lately and wanted to get everyone's take on it. Personally, I feel that the sales rank charts you find online are often inaccurate and don’t paint the full picture. I sell in 95% of Amazon’s categories so I'd be interested in hearing everyone's opinion.

How much weight do you give it when purchasing, pricing, or listing an item? What ranks do you consider "daily movers," "monthly movers," or just plain gambles, in the category or categories you sell in?

I now feel that books with a rank above 2 million are useless. I went through my sold listings for books. The highest-ranked book I’ve ever sold was at 3,400,000, and I’ve only sold three books with a rank of 2,000,000 or more. Currently, I have 689 books listed as FBM and 90 listed as FBA. After reviewing these numbers, I’m removing all books in my inventory with a rank of 3,000,000 or higher. It doesn’t cost me anything to store them, but I feel like the rank is an inaccurate reflection of their potential to sellh. Also, these books are taking up mental and physical space. What are your thoughts? Is this a bad idea?

I’d love to hear your strategies for managing inventory with higher-ranked items. Do you keep them listed, or do you remove them to focus on faster movers?

Looking forward to everyone’s input!

Swartout Family Market

1 vote
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14 replies
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CANADA POST Strike
by Seller_9EJ8Q6DslGgjo

Due to the strike in Canada at the time we received negative feedback even though we had refunded and ended up getting negative feedback, what do I need to do, please Amazon help me.

1 vote
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3 replies
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이미지가 잘못 보여지고 있어요
by Seller_zRF35sAfqvSn9

수정 된 이미지를 업로드하였으나 상품이 수정되지 않고 있어요

이로인해 브랜드 스토어에 제 상품이 보여지지 않고 있어요 도와주세요

asin : B0BT6NFFY4

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Please hurry up the compliance.
by Seller_Y4Nt8csBqf3F6

16771471871 has been audited for one month, and it has not been completed yet. Please hurry up the compliance.

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Hello,

I am trying to reactivate my seller account by submitting my monthly electricity bill. I am from a country whose language is not supported by Amazon systems. Therefore, I submitted an officially translated and notarized document in English, prepared by a well-known site.

However, Amazon keeps rejecting the document for the following reason:

"We could not verify the documents that you provided because the translation that you provided is not a notarized translation. We accept only translations accompanied by a notarized signature that verifies the identity of the translator. "

The document includes a proper notarized signature and stamp.

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