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Account deactivated with no help from amazon!!!!
4 days ago received an e-mail requesting ID verification. Government issued ID and selfie. 3 days to turn it in or be deactivated. I complied and turned both in same day. Received email it will be processed in 48 hours but it’s been 96 hours with no processing. Deactivated account with inventory stranded. Multiple phone calls but no help!!!
6 replies
Seller_6U4GWF9QC0Cly
@Emet_Amazon@Sandy_Amazon@Atlas_Amazonhelp forward this to the appropriate team please. Ty much!
Emet_Amazon
Hello @Seller_6U4GWF9QC0Cly,
Thank you for sharing your concerns with your recent request to verify your account.
As you've mentioned you complied with the request and provided al requested documents, however you have yet to receive a response. Since I understand how worrying it is to have your information pending longer than stated and the uncertainty it brings. Due to the mentioned concerns, I have confirmed your situation is currently pending with the appropriate teams. I have requested they provide an update once they have more information, thus I will follow up here once more details become available.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_v4tIGBiu7Ft9P
Have the same issues. Called them multiple times. Filed an appeal. But nothing helped. Have my account deactivated for 4 days already.
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