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Hello Everyone,

As most people are aware, we just dealt with the Live Plant and Seed listing policy violation over the weekend. That has been resolved, but this morning I woke up to 13 new Listing Policy Violations. The violations are for the following.

Account Violation Product Detail Page Rules Violation

Action Taken: Bullet Point Removed

I reviewed the bullet points for all 13 ASIN's and I cannot find anything in the bullet points that, to the best of my knowledge, violate Amazon policy. I have attached a screenshot of the bullet points for one of the ASIN's as an example.

I am wondering if this is another Amazon glitch or if there really is something in our bullet points that is violating Amazon policy?

I did call Amazon Account Health but they were not able to tell me what was wrong with the bullet points.

I opened up a case regarding this issue. Case ID is 15544570201 Thank you

@Danika_Amazon

@Sandy_Amazon

@Blake_Amazon

@Seller_l7Jtck9jxnEA0

@Cooper_Amazon

@Jim_Amazon

@Dougal_Amazon

@Ricardo_Amazon

@SEAmod

I am limited to 20 remeasure request per month. I should only have one count against me if Amazon finds the measurements were right as were. If the remeasure comes back that the measurements were indeed incorrect and I get them corrected that should not count against me.

I sell an item line that someone puts all of them online as 1 pound and they are like .019 pounds. They also put crazy measurements. Now I am stuck paying those fees

We're sorting out the profits and losses for June, so we want to know the total inventory leaving Amazon's warehouse in non-sales form, including disposals and liquidations.

We've downloaded the following sheet:

Amazon Fulfillment Reports - Removals - Removal Order Detail

It still hasn't reverted to the original counting method yet. The sheet currently doesn't include the quantity of unsellable inventory immediately liquidated during returns, which we want to be accurately accounted for.

Alternatively, Amazon could restore changes to the Automated unfulfillable settings, allowing sellers to choose weekly or monthly liquidations/disposals instead of just the Immediate option.

Unsellable inventory immediately liquidated hasn't been included here:

Amazon Fulfillment Reports - Removals - Removal Order Detail

We previously made a suggestion on the forum, but nothing has changed:

Last post I made on the forum

Please address this issue for sellers to optimize their operations.

Good morning, I need help with something that I can't understand well, thank you in advance for any answers you can offer me.

According to what I have been able to read about the process to sell on Amazon, to sell a specific product you need to request permission from Amazon to sell the product. To request said permission you then need an invoice that meets certain requirements. To obtain said invoice you must then buy the products so that the distributor sends you the invoice, when purchasing the products they must go to an Amazon logistics center and for this, the waiting planning for the Amazon order is carried out to be able to obtain the address to where I should send the products. My question is whether the process really is like this or not, because what would happen then if the products reach Amazon and it turns out that Amazon did not approve the sale of the product?

I ordered a new product from a manufacturer, who provided me with a UPS tracking code. I entered this code in the tracking ID section of the Amazon shipment plan. However, there was an issue, and UPS rejected the item. The manufacturer then gave me a new UPS tracking code, but Amazon won't let me change the tracking ID because the original one is marked as "confirmed." Support assured me not to worry since the box has all the correct shipment information. Is there any way to edit the locked tracking ID? The order has already been shipped.

Hi, I have sent my 2 products to FBA and they are still in receiving status, at what point would I be in shipment closing?

So my products can be on sale

12 listing were flagged as SEED AND PLANT. We don't sell SEED AND PLANT!Can anyone share the template for the representation. Thanks in advance.

I have already contacted Seller Support with case number 5507642131, but no answer so far. I even called GS1, where I purchased these GTINs over 72 hours ago and they verified these are both activated and usable worldwide. They also mentioned they have been getting tons of angry calls from Amazon sellers on the same issue. It seems to be an issue with Amazon not updating their database. Is this true? Is it possible to get GTINs manually approved if that is the case? This issue is holding up inventory shipments.

I have provided these docs:

- GS1 Certificate showing ownership

- GS1 Verify Screenshot showing the the UPC is valid and for our product

- USPTO letter to prove relationship between brand and brand owner

- Letter from owner stating that they own the brand and we are authorized

Additionally, we are BRAND REGISTERED!

Does anyone have a fix for this?

Over the last month, we have had > 10,000 FBA Fulfilled orders marked as "Shipping Address Undelieverable".

Each time this occurs, Amazon refunds the customer in full, and keeps our fulfillment fee and 20% of our referral fee. In addition, we do not receive the item back. This costs us $20 to $40 per order, and our the frequency of this occuring is greatly increasing (> 500 orders per day now).

Needless to say, this would bankrupt anyone at scale. If this is not remedied quickly, it will cripple our cashflow and may force us to choose to close our listings, versus hemmoraging far more money than destroying the inventory by continuing to sell.

We have been selling on Amazon for nearly 10 years and we have never seen anything like this. We can get zero assistance from seller support when we open cases.

If a moderator can assist, it would be greatly appreciated.

We have a lot of new sellers within this group, and we want to emphasize the importance of Seller University for new sellers. There is a ton of information to review, learn and absorb and some of the most successful new sellers create time to go through Seller University several times before every listing their first product for sale. It is important to know the policies, do's and don't and processes to help avoid policy violations or deactivations before you even get going.

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