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These two ASINs have impacted my account health, resulting in the deactivation of my Amazon account (Seller ID: AKITNS0PSIGRH). To resolve this, I deleted the ASINs and absorbed a $40,000 loss on the product. I’ve been an Amazon seller for many years, consistently maintaining a 90% positive review rate while managing over 1,700 brands and 37,000 unique product categories, including items in industrial, marine, IT, gaming, and automotive sectors.

Despite our extensive efforts to work with the brands for documentation, we received confirmation from them that the lab results did not meet compliance standards. We have provided a detailed Plan of Action (POA) addressing the issue, and we respectfully request the removal of these two violations from our account. If these are removed, Amazon’s system will automatically reinstate our account as it will meet the reactivation health threshold.

This situation resulted from an isolated error after years of successful selling to over 5 million monthly customers. Without these listings, both our customers and our store experience a significant impact.

Given our longstanding record and the customer base we’ve served, we kindly request a reconsideration. Please review our attached POA, which includes specific details for ASIN B08B6F2Y69 and ASIN B08B6DQN82. If you are not in a position to address or update the violations, we request that this statement and our POA be forwarded to the appropriate team for further review. Thank you for considering our request.

Issue: I do not have the requested document, but I want to acknowledge my mistake and confirm that I do not wish to relist these items in the future. Please remove the violation impact from my account and forward this plan of action to the appropriate team. I understand that I lack the documentation needed to reactivate my listing, and I also do not want to reactivate the listing. However, I want to acknowledge the violation because Amazon has deactivated my account. The Account Health team informed me that if I acknowledge the violation and submit a plan of action, my account would be considered for reactivation. I am addressing the issue by acknowledging my mistake and confirming that I will not list the items again. Additionally, I intend to destroy the inventory at Amazon's warehouse at my own expense.

@Seller_zukQNO61PzGckPlease submit an appeal on my behalf; I have prepared a Plan of Action.

I kindly ask that you forward this, as I have seen in the forum that only you can assist sellers.

We usually have decent success with safe-t claims but this one is baffling. Can a moderator help? Claim ID 59514-27635-9954444 customer ordered an item and returned a different item. We provided pictures of the returned item, it is clearly not the item we sold (I'm not sure if I should post the item and pictures here). The claim was denied saying insufficient evidence. I appealed but it was denied again with no indication of what evidence is needed. I assume it is a bot not a human because this claim is very clear.

@Seller_4GjtS9k0cnHHv - Can you look into the details of this NonSubscription Amazon Fee Adjustment. I understand what it could be, but for my book keeping purposes I need to know exactly what it is related to.

The Case # is 16535385301

Thank You

My normal processing time is 1-2 days handling before shipment. I have in the past had Amazon change my setting without my permission to 1 day and once again they changed it again without my permission. HEY AMAZON FOR THE UMPTEENTH TIME QUIT CHANGING MY HANDLING TIME.

If any other seller experiences this you have to go into Settings>Shipping Settings under the tab General Shipping Settings then the category Handling Time and click to Edit.

Dear Amazon Support Team,

I sent my products, and they were active for a few days, but recently they have become inactive. Could you please guide me on why this has happened and what steps I need to take to reactivate my products?

Thank you,

I've been doing some shipments that came in on Sunday and this morning and the rates have gone up like crazy on some of the stuff. Usually furthest for 4 oz and 8 oz are $4.36 and $4.68 respectively for example but now I'm seeing anywhere from $0.50 to a $1.50 increase. Is this correct? Seems like a huge jump even for the holiday rate increase. I found below the information from the USPS.

Priority Mail and USPS Ground Advantage: Zone 1-4

• Commercial:

o $0.30 cents increase for Zones 1-4, 0-3 lbs.

o $0.45 cents increase for Zones 1-4, 4-10 lbs.

o $0.75 cents increase for Zones 1-4, 11-25 lbs.

o $3.00 increase for Zones 1-4, 26-70 lbs.

Priority Mail Zone 5-9

o $0.70 cents increase for Zones 5-9, 0-3 lbs.

o $1.25 increase for Zones 5-9, 4-10 lbs.

o $2.75 increase for Zones 5-9, 11-25 lbs.

o $7.00 increase for Zones 5-9, 26-70 lbs.

USPS Ground Advantage Zone 5-9

o $0.35 cents increase for Zones 5-9, 0-3 lbs.

o $0.75 cents increase for Zones 5-9, 4-10 lbs.

o $1.25 increase for Zones 5-9, 11-25 lbs.

o $5.50 increase for Zones 5-9, 26-70 lbs

Also, it states it should've gone into effect October 6 so why are we just seeing them now?

Thank you for reviewing support ticket number16498543931 and16539033051- [Moderator Edit: removed personal solicitations]These two asins were taken down because the ai thinks they are prescription products. One is Act mouthwash the other is Tagamet. The asins are B000YJXZ5E and B000UWI40Q.

My account health was negatively impacted by this error. Can you please reinstate my account health and reactivate listings.

Why in the world would Amazon remove the title of the items from the parent item sales recap. Do you think we memorized the ASINS? Please put back the title. Thx